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IT Fundamentals & Troubleshooting for Computer Technicians (Udemy.com)

Computer Repair, Maintenance, and Troubleshooting IT Fundamentals based on a CompTIA A+ Foundation for PC Technicians

Created by: James Bernstein

Last updated July 2026

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What you will learn

  • Troubleshooting and Diagnosing Common Computer Issues
  • Diagnosing and troubleshooting computer hardware issues
  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
  • PC Hardware & Software Troubleshooting
  • Network hardware and concepts
  • Virtualization and cloud computing
  • Troubleshooting mobile device issues
  • How various printer types work
  • IP addressing
  • Common network ports and protocols
  • Computer storage types
  • PC components and their functions
  • CompTIA A+ concepts

How it compares

Against the other 1,182 rated Udemy courses in IT & Software on CourseDuck:

  • Rating4.3 out of 5higher than 20% of them
  • Reviews142#916 of 1,183 by number of reviews
  • Length8.4 hourslonger than 65% of them
  • Last updatedJuly 2026more recently than 81% of them

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Course Description

Master IT Fundamentals: Elevate Your Tech Skills!

Are you ready to kickstart a rewarding career in computer technology? Unleash your potential with our comprehensive online course: IT Fundamentals & Troubleshooting for Computer Technicians - a program based on the esteemed CompTIA A+ Core 1 Foundation.


Why Choose Our Course?

Industry-Driven Curriculum: Dive into the heart of computer technology with a curriculum crafted on a solid foundation in computer repair, maintenance, networking, virtualization, mobile devices, cloud computing and IT troubleshooting – essential skills for any aspiring IT professional.

Step by Step Learning: Learn by watching demonstrations that simulate real-world scenarios and gain the confidence to tackle any computer-related challenge thrown your way.

Expert Instructors: Benefit from the wisdom of seasoned IT professionals who bring real-world experience into the virtual classroom. Our instructors are dedicated to your success, guiding you through every step of the learning journey.

Flexibility & Accessibility: No need to put your life on hold. Our online platform allows you to learn at your own pace, fitting your studies into your busy schedule. Access the course from anywhere in the world, and embark on your IT journey without constraints.

Certification of Completion: Receive a Udemy certification of completion for this course that you can download or print out for use when finding or changing IT related careers.


What You'll Master:

1. Computer Repair: Identify and fix hardware and software issues with confidence.

2. Maintenance Strategies: Implement proactive measures to keep systems running smoothly.

3. Troubleshooting Expertise: Develop the skills to diagnose and resolve complex IT challenges.

4. Mobile Device Repair: Learn about the common smartphone and tablet issues and how to resolve them.

5. Networking Concepts: Gain an understanding of network hardware, cabling and troubleshooting techniques.

6. Virtualization and Cloud Computing: Discover what it takes to manage virtual servers and cloud based platforms.


Your Future Begins Here!

Don't just dream of a career in IT – make it a reality! Enroll in our IT Fundamentals & Troubleshooting for Computer Technicians course and lay the groundwork for a successful journey in the world of technology. Secure your spot now and unlock a world of possibilities!

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Instructor Details

James Bernstein

James Bernstein has been working with various companies in the IT field for over 20 years, managing technologies such as SAN and NAS storage, VMware, backups, Windows Servers, Active Directory, DNS, DHCP, Networking, Microsoft Office, Photoshop, Premiere, Exchange, and more.


He has obtained certifications from Microsoft, VMware, CompTIA, ShoreTel, and SNIA, and continues to strive to learn new technologies to further his knowledge on a variety of subjects.


He is also the founder of the Online Computer Tips website, which offers its readers valuable information on topics such as IT Technical Support, Windows, networking, hardware, software, and PC/IT troubleshooting. James writes much of the content himself and adds new content on a regular basis. The site was started in 2005 and is still going strong today.

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Reviews

4.3

142 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Tamir Čarovac on 5/29/2025

This course wasn't too interactive for me, but it is ok.

By Sion Zadorian on 1/1/2025

It's a perfect match for me; it's an easy learning process full of refreshing and informative tips and guidance for the IT field.

By Cristian Bodnarescu on 11/15/2024

Great! Mayby a little boring, but it is definetly useful! I will follow the other courses as well.

By Kai Doepke on 7/24/2024

It did seem all over the place. A bit difficult to make notes. E.g. When talking about possible replacements for the laptop, list all of the things and then go in-depth after listing the parts. Also good to mention there are 3 different kinds of WiFi cards and good idea to name them -> Mini PCI, Mini PCI-E, Mini PCI-E Half Height

By Danny Adams on 4/8/2024

Nice presentations with the slides and also some good live demonstrations as well. I am looking forward to the rest of it.

By Eli Jones on 4/8/2024

I really like this instructor. Very easy to understand and the presentations and demos are easy to digest. I am learning a lot about IT fundamentals from this course. Very detailed and comprehensive.

By Nati on 4/1/2024

I'm not satisfied with the course because it's more theoretical than practical. I expected to have hands-on experience, but instead, it mostly consists of presentations.

By Brooke Swindel on 12/8/2023

Very well presented and informative. I am a computer.nerd and this is helping me up my computer skills for sure.

By Jimmy Davidson on 12/4/2023

This course covers a lot of topics that I was looking to learn about. It's a good combination of lectures and hands-on demonstrations.

By Ava Hawthorne on 12/3/2023

So far this course is super professional and informative. Loving the focus on IT fundamentals and computer technician skills.

Showing all 10 reviews on CourseDuck

Read all 142 reviews on Udemy

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Overall Score : 86 / 100