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Lean Management: Certification (Udemy.com)

Apply Lean principles, eight wastes, value analysis, flow, 5S, process mapping and quality tools to improve operations

Created by: Robert Chapman

Last updated August 2026

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What you will learn

  • Explain Lean principles and distinguish customer value from non-value-added activity.
  • Identify the eight wastes in operational, service and administrative processes.
  • Use process maps and value analysis to diagnose flow and performance problems.
  • Apply practical Lean and workplace-organisation tools to improvement opportunities.
  • Select suitable quality tools to investigate and monitor process performance.
  • Plan and support a Lean improvement that colleagues can sustain in daily work.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.6 out of 5higher than 74% of them
  • Reviews1,055#443 of 1,211 by number of reviews
  • Length3.9 hourslonger than 62% of them
  • Last updatedAugust 2026more recently than 83% of them

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Course Description

Lean management helps teams remove waste, improve flow and focus effort on the work that creates value. In this course, you will learn how to assess an operation, select practical Lean tools and lead improvements that can be sustained by the people doing the work.


The course explains the principles behind Lean before moving into practical application. You will learn how to distinguish value-added from non-value-added activity, identify the eight wastes and examine how work, information and materials move through a process. Process-mapping and quality tools help you make problems visible and prioritise improvement opportunities.


You will also explore techniques for organising physical and digital workplaces, improving production and operational flow, and involving colleagues in continuous improvement. Rather than applying every Lean tool to every problem, you will learn how to choose an approach that fits the process, the evidence and the result required.


A detailed case study shows how Lean management can be introduced in a real organisation. Practical examples and activities help you adapt the ideas to your own team, department or process while considering implementation, engagement and control.


By the end of the course, you will be able to diagnose waste and flow problems, design a focused Lean improvement and support a practical Lean mindset within your organisation.

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Instructor Details

Robert Chapman

I’m Robert Chapman, founder and director of Business Improvement Solutions Ltd, and a Business Improvement and Transformation specialist with more than 13 years of hands-on experience improving processes, solving operational problems and delivering large-scale change.

Throughout my career, I’ve led major improvement and transformation initiatives for global organisations, helping them save millions of dollars, increase productivity, reduce waste, streamline processes and build more effective ways of working.

My experience has taught me that successful improvement is not just about understanding a methodology. It is about knowing how to apply the right tools to real business problems, engage the people involved and turn analysis into measurable, sustainable results.

My expertise covers the full spectrum of Business Improvement and Transformation, including:

Process Improvement and Continuous Improvement

Process Mapping and Process Management

Root Cause Analysis and Problem Solving

Lean Six Sigma

AI and Business Process Automation

Voice of the Customer

Performance Measurement and Reporting

Change, Culture and Global Transformation

My courses are designed to make complex improvement techniques clear, practical and immediately usable. I use real-world examples, structured methods and step-by-step guidance to help you apply what you learn in your own role, team or organisation.

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Reviews

4.6

1,055 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By CESAR GERMAN VALENCIA on 12/19/2025

Very complete course. The resources being also added and exercises along with quizzes make it a really good. Besides information is concise enough to make it manageable but at the same time with everything necessary.

By Hector Nunez on 12/9/2025

Taking the Lean Manufacturing course was a very valuable and rewarding experience. The course provided clear, practical, and well-structured explanations of Lean principles, and it helped me understand how to identify and eliminate waste in real-life situations, not only in manufacturing but also in daily operations.

By Michael Acampora on 1/2/2025

I'm coming from a Knowledge Management background, and I was pleased to see the intersections of LEAN Management and Knowledge Management/KCS. It spurred me to do a side investigation of things like: How the "8 Wastes" from LEAN provide an excellent framework to illustrate how Knowledge Management (KM) and Knowledge-Centered Service (KCS) can address inefficiencies in the workplace. This class was perfectly timed and demonstrated. Thank you!

By Haseena Usman on 12/12/2024

The close out could have had visual of the summary to cater to all type of learners. The assessment on waste did not allow upload of screen shot it only allowed participants to type in do change the instruction accrodingly.

By Anonymized User on 8/30/2024

The content of the course was good, a thorough introduction to lean management, and the presenter was pleasant to listen to. But the slides are very uninspiring, mainly text only that the presenter reads out loud. Works well if you want to self study and go back to a specific slide, but I think the slides shall add something to the speech. There were a few examples that were well illustrated and the slides actually added value, but sadly these were few and far apart. In summary, good content and structure, but with slides that are outdated by 20 years.

By Dan Rafael on 8/11/2024

The material is extremely applicable and simple to use thanks to the instructor's insights and practical applications. The course offers helpful methods and instruments for cutting waste and raising productivity in a variety of operations. This certification course is a great option if you're new to lean management or want to expand your expertise.

By Dawit Yimer Gebreegziabehair on 3/25/2024

Mr. Chapman's Lean Management course on Udemy delivers an exceptional foundation in Lean principles. The comprehensive curriculum masterfully blends theoretical knowledge with practical applications, all brought to life through relatable real-world scenarios. This insightful approach, coupled with the course's magnificent use of examples throughout, solidifies understanding and enhances the learning experience for professionals across various industries. Highly recommended for those committed to professional development, this course equips learners with valuable knowledge that will prove invaluable across diverse career paths. Enrolling in this course is an investment that will undoubtedly yield significant returns for those seeking to advance their careers in today's competitive landscape.

By Daisy Bauwens on 10/6/2023

Very well explained,very clear and very understandable. Thank you so much for the examples given, the visuals and resources are very helpful. Thank you so much for making it very easy to follow and to understand.

By Benjamin Clarke on 1/19/2023

Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.

By Julio Czar B. Sunglao on 1/18/2023

Overall, informative. The content was good but the overall presentation could be more engaging. I am not sure how to do that though.

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Overall Score : 92 / 100