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Root Cause Analysis: Certification (Udemy.com)

Master practical RCA and 8D problem solving to identify true causes, choose corrective actions and prevent recurrence

4.6
4,106 reviews

Created by: Robert Chapman

Last updated August 2026

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What you will learn

  • How to deliver effective and lasting root cause analysis
  • How to deliver root cause analysis tools within your organization upon completion
  • How to deploy root cause analysis in a wide range of scenarios and settings through a series of case study examples
  • Strengthen problem-solving, analytical and investigative skills
  • Distinguish symptoms from root causes and identify evidence-based corrective actions
  • Investigate errors and issues while limiting their operational impact
  • Proactively reduce the risk of errors occurring at all by utilising these tools to their full ability
  • Improve the stability and capability of your key processes and improve outputs and quality by deploying the root cause process in full
  • Instil a mindset of root cause analysis into your organization using these techniques, placing your business way ahead of the competition

How it compares

Against the other 243 rated Udemy courses in Project Management on CourseDuck:

  • Rating4.6 out of 5higher than 68% of them
  • Reviews4,106#41 of 244 by number of reviews
  • Length9.9 hourslonger than 80% of them
  • Last updatedAugust 2026more recently than 82% of them

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Course Description

Having the ability to Root Cause an issue as it arises within a team or organization is a hugely important skill to have. With this course, you will learn how to deliver effective root cause analysis in a range of situations and scenarios. You will leave the course understanding how to reduce the errors and issues plaguing your key processes and outputs. You will be able to effectively improve the quality of your processes, products and services by reducing defects in how they are delivered. You will know how to utilize the tools available to generate insight into the actual causes of your biggest problems, giving you the information needed to identify the right solutions and fixes, quickly.

In this course, you will learn:

- What is a root cause analysis?

- What is the process required to conduct a root cause analysis? (The 8D Process).

- The purpose and importance of root cause analysis.

- Tools and methods required for root cause analysis.

- Key points to consider when conducting root cause analysis (controls, causes, types, people etc.)

- A case study example.

Organizations today are crying out for people that have the skills, knowledge and toolkits available to pivot quickly when a problem or issue occurs. Having these skills will enable you to remove bottlenecks quicker, understand the origins of errors better and in turn, speed up your key processes. THIS is adding value to your organization - something that organizational leaders will be keen to see!
Read More All Levels All Levels product length iconTime: 9.9h

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Instructor Details

Robert Chapman

I’m Robert Chapman, founder and director of Business Improvement Solutions Ltd, and a Business Improvement and Transformation specialist with more than 13 years of hands-on experience improving processes, solving operational problems and delivering large-scale change.

Throughout my career, I’ve led major improvement and transformation initiatives for global organisations, helping them save millions of dollars, increase productivity, reduce waste, streamline processes and build more effective ways of working.

My experience has taught me that successful improvement is not just about understanding a methodology. It is about knowing how to apply the right tools to real business problems, engage the people involved and turn analysis into measurable, sustainable results.

My expertise covers the full spectrum of Business Improvement and Transformation, including:

Process Improvement and Continuous Improvement

Process Mapping and Process Management

Root Cause Analysis and Problem Solving

Lean Six Sigma

AI and Business Process Automation

Voice of the Customer

Performance Measurement and Reporting

Change, Culture and Global Transformation

My courses are designed to make complex improvement techniques clear, practical and immediately usable. I use real-world examples, structured methods and step-by-step guidance to help you apply what you learn in your own role, team or organisation.

Read More

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Reviews

4.6

4,106 ratings on Udemy

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By Mübariz Dadaşov on 9/23/2026

"Курс очень полезный и хорошо структурированный. Материал по анализу корневых причин изложен доступно. Единственное, хотелось бы больше практических кейсов и примеров из реальной жизни. В целом рекомендую!

By Vasco Rettmann on 9/10/2026

Die ersten Lektionen sind derselbe Inhalt, aber nur in anderer Formulierung. Das kann man kürzen.

By Anthony Dibias on 8/14/2026

I really got a lot out of his detailed breakdown and examples. I'm a visual learner, and the course was 80/20 in terms of visual and practical exercises. Great Course!

By Herry Setumo on 6/24/2026

As a Junior Reliability Engineer, I saw a gap, as I conduct Reliability incident reports and Root cause analysis for any breakdown in the plant. What ever I learned from this course, I will definitely implement, teach others and encourage them to take this course.

By Else Engel on 5/15/2026

The instruction on isolating systemic variables using advanced diagnostics like Fault Tree Analysis (FTA) and Failure Mode and Effects Analysis (FMEA) is exceptionally clear and technically sound.

By Paul Boor on 5/9/2026

Great training - Correct level of detail, examples that helped understand the content and there was a bit of reinforcement and repeat of the process and tools throughout the training.

By Harvindran Naidu Veerannan on 3/27/2026

"This course exceeded my expectations! The instructor has a talent for breaking down complex topics into easy-to understand segments. The progression of the lessons felt natural, and I walked away feeling much more confident in my RCA skills than when I started. It was exactly what I was looking for".

By Al Haque Faiyaz on 2/13/2026

The Course was overall nice. The example used is quite practical. This was a better learning course than others

By Hari Garg on 2/1/2026

Root Cause Analysis: Certification is a well-structured course that teaches practical techniques to identify and solve problems at their source. Perfect for professionals aiming to drive effective and lasting solutions!

By John Klinkenberg on 12/12/2025

I thought the course was great. Very detailed. This fits into my role in the field I work in as a safety manager. Great information and well delivered. Thank you, John K

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Overall Score : 92 / 100

Root Cause Analysis: Certification
Visit course on Udemy Write a review
  • Video Duration: icon 9.9h
  • Price: $64.99
  • Provider: icon Udemy
  • Updated: icon August 2026
  • Level: All Levels All Levels
  • Language: icon English
  • Certificate: icon Yes
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