Learning IT Help Desk Basics (Udemy.com)

Get the skills you need to pursue an entry-level position as an IT help desk technician

Created by: Zulqarnain Hayat

Produced in 2021

icon
What you will learn

  • Get the skills you need to pursue an entry-level position as an IT help desk technician

icon
Quality Score

Content Quality
/
Video Quality
/
Qualified Instructor
/
Course Pace
/
Course Depth & Coverage
/

Overall Score : 0 / 100

icon
Course Description

The skills you need to follow an entry-level position as an IT help desk technician. This course is an ideal starting point for job seekers wishing to undertaking into the field of technical support or seeking to strengthen their overall technical skills. It covers the fundamental IT help desk responsibilities including software installation networking, and troubleshooting. Learn about removing software from a computer, networking through the command line, joining computers to a domain, and more the following topics are covered Customer service for ITInstalling and uninstalling softwareNetworking basicsWorkgroups Joining domainsTroubleshootingDemos Labs:
Dual Boot Ubuntu and windows 10 demoUseful Ubuntu 18 commands demosVery important Demo for UbuntuInstall LAMP stack (Apache,mysql,Linux,php)Linux very useful commands demoWho this course is for:
this course the perfect foundation training for work administrative, its help desk personnel, and anyone who wants to enhance their computer networking experience.

icon
Instructor Details

Zulqarnain Hayat

I have done Master in Computer science (IT) and additionally I have more than 17 years of professional experience UNIX administration, Oracle database administration with different flavors (Solaris, Linux, Oracle Linux, Red Hat) and working as role Database specialist.I have completed command over following functions and skills.
Key Skills:
Oracle Database Administration
MS SQLServer Administrations
MYSQL/MariaDBAdministration
Sun Solaris Administration (Certified)
Linux Administration (Red Hat ,CENTOS,UBUNTU)
Oracle Application Server Administration
Banner UDC technology stack DBA track
Application Administration (LAMP,LEMP)
Oracle EBSAdministration
Oracle Database Administration (RAC, Data Guard)
Oracle Business Intelligence Administration
Hyperion /ESBASE/WEB LOGIC
Windows Server Administration
Oracle Data Warehouse Builder
SQL Server Administration
Project Management
Problem solving skills and approach
Systems audit and control
Oracle OAM 11G,OSSO 10G EBS R12
Data Center Design and Implementation
VMware Infrast

icon
More courses by Zulqarnain Hayat

SQL Server 2016 Administration SQL Security with Hands-On

$11.99

icon
More it & software courses

Kubernetes Certified Application Developer (CKAD) with Tests

$11.99

Angel Oracle Card Reader Course; Become the Oracle

$11.99

Cisco CCENT Packet Tracer Ultimate labs: ICND1 Exam prep lab

$11.99

Microsoft Access Networking 2: Maximum Security

$11.99

Oracle 12c Multitenant Architecture Administration

$11.99

Certified Kubernetes Administrator (CKA) with Practice Tests

$11.99

icon
Reviews

0.0

0 total reviews

5 star 4 star 3 star 2 star 1 star
% Complete
% Complete
% Complete
% Complete
% Complete

No reviews yet. Be the first to review this course!