MBA: Retail Management, Merchandising & E-Commerce (2026) (Udemy.com)
Store operations, visual merchandising, category management, pricing, omnichannel and D2C e-commerce growth
Created by: Navdeep Yadav
Last updated September 2026
What you will learn
- Retail business
- Merchandising management and planning
- E-commerce and D2C brand
- Inventory management and planning
- Customer Relationship Management
- Market Basket Analysis
- Store layout and design
- Customer Life time Value
- Retail finance and accounting
- Introduction to Asset Management and Margin Management
- Category and Inventory Management
- E-commerce and D2C brands
- Private labels and white labels
- Types of retail store based on trading area
- Retail Marketing Mix
- inventory management
- Warehouse management
- stock management , EOQ
- asset and inventory turnover ratio
How it compares
Against the other 1,210 rated Udemy courses in Business on CourseDuck:
- Rating4.6 out of 5higher than 74% of them
- Reviews2,070#292 of 1,211 by number of reviews
- Length11.6 hourslonger than 89% of them
- Last updatedSeptember 2026more recently than 90% of them
Course Description
If you have been to a retail store do why you end up buying more than you actually need?
That's because they provide you with an amazing shopping experience by using some business strategy. This course will help you understand the strategy you can follow if you are planning to start your own retail business or e-commerce brand in the future.
Section 1 Introduction to Retail business Basics
What is Retail Management
Retail Marketing Mix
Porter Five Force Model
SWOT Analysis
Consumer vs Customers
Understanding the Retail Consumer
Variety vs Assortment
Section 2 Types of Retail store and Trading area
Types of retail stores based on the format
Types of retail stores based on the trading area
Reilly's Law of Retail Gravitation | Retail Management |
Huff Gravity Model | Retail Management |
Trading area Advance exercise
Section 3 Omnichannel and e-commerce
Webrooming vs Showrooming
Multichannel and Omnichannel strategy
Section 4 Warby Parker Omnichannel Case study
Warby Parker Case Study Intro
Warby parker Retail Finance Metrics
Basics of Income Statement
Warby Parker Contribution Margin
Section 5 Customer Data in retail business
Customer Relationship Management
Recency, Frequency, and Monetary (RFM) analysis
Market Basket Analysis (Market Basket Analysis)
Association and Support (Market Basket Analysis)
Confidence (Market Basket Analysis)
Lift (Market Basket Analysis)
Name manager and Indirect function
Market Basket Analysis
Section 6 Store layout and design
Customer Lifetime Value
Customer Lifetime Value Assignment
Types of Store Layout
The goal of Store Design
Store layout Exercise - Lift
Section 7 Retail finance and accounting
Introduction to Retail Finance
Income Statement and Cash flow statement
Introduction to Asset Management and Margin Management
The Strategic Profit Model in Retail business
Walmart and Tiffany Financial Statement
Retail Finance Assignment
Financial metrics Conclusion
Section 8 Category and Inventory Management
Introduction to Category Management
ROI and GMROI
ABC Analysis for Inventory Management
Section 9 E-commerce and D2C brands
Introduction to e-commerce and D2C
Private labels and white labels
D2C business model
Marketing, Sales, and expansion of the D2C brand
Instructor Details
- 4.6 Rating
2,070 Reviews
Navdeep Yadav
Navdeep Yadav is an accomplished Udemy instructor specializing in business and product management. With extensive experience in diverse industries, from healthcare to SaaS (software as a service), and holding an MBA degree, Navdeep offers a unique perspective to his students. As a seasoned Product Manager, he brings a wealth of knowledge and practical insights from his tenure in various companies.
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Reviews
By Sailan Lnu on 6/12/2026
Contend is good like the Course Retail business, Merchandising and E-commerce add more details on Merchandising in future content's .
By Seemankar Pratim Deka on 5/9/2026
This is one of the best courses for anyone who wants to learn or understand retail management. It gives you an overall perspective of various components. I have definitely benefited from this course as I have directly applied my learnings in my professional career. Please keep making more such content.
By Mugur Stefan on 2/27/2026
Yes, this course was a good match for me, even though I had many years of retail experience. There were known concepts, but also new ones. Some of them could be applied in our market, but others cannot (like the influence of the weather). Anyway, it is a valuable course. Congratulations on your work!
By Tania Zamudio on 1/30/2026
From the first video, the instructor is very enthusiastic and engaging. He communicates clearly and when i think I have a question he answers it in the video as we go. So far I like the course.
By Korn T. on 12/12/2025
Most of the start I understand that it is to lay the foundations for people who have no knowledge of a retail which is totally understandable but from my point of view most of it is just logic. But still from how the lessons are going I’m very optimistic about the knowledge to come!
By Sandra Marienfeld on 1/30/2025
it is really great to understand, not too superficial and not too difficult to understand for a non-business administrator. I love it.
By mohamed Adel on 3/2/2024
good work , but the last video about the calculation of lift for each product on the shelf is very complicated and I prefer to explain the main concept without deep details by the way ( solve) option is fabulous that's the first time I know about it
By Anurag Mahajan on 12/31/2023
Though no doubt the content was worthy and relevant for anyone looking to become a CPR expert but then the overall duration of 97 videos is too lengthy and it is really hard for anyone to go through each one of them and understand to T. Better to break it in Basic & Advance brackets so one can actually master through all conetns.
By komigan K. DOSSOU on 9/28/2023
Well, this is actually the first course I finished on here, I will just love to have hands on assignments. But overall, the instructor has done his best.
By Mohammed Abusaqer on 9/9/2023
It is a very helpful course and I have learned many new things. But I wish if the the instructor went a bit slower and not kept repeating some words all over again, and the instructor is not required to identify himself every video. Overall, the course was worth it and thank for the hard effort.
Quality Score
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Overall Score : 92 / 100












