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MBA: Retail Management, Merchandising & E-Commerce (2026) (Udemy.com)

Store operations, visual merchandising, category management, pricing, omnichannel and D2C e-commerce growth

Created by: Navdeep Yadav

Last updated September 2026

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What you will learn

  • Retail business
  • Merchandising management and planning
  • E-commerce and D2C brand
  • Inventory management and planning
  • Customer Relationship Management
  • Market Basket Analysis
  • Store layout and design
  • Customer Life time Value
  • Retail finance and accounting
  • Introduction to Asset Management and Margin Management
  • Category and Inventory Management
  • E-commerce and D2C brands
  • Private labels and white labels
  • Types of retail store based on trading area
  • Retail Marketing Mix
  • inventory management
  • Warehouse management
  • stock management , EOQ
  • asset and inventory turnover ratio

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.6 out of 5higher than 74% of them
  • Reviews2,070#292 of 1,211 by number of reviews
  • Length11.6 hourslonger than 89% of them
  • Last updatedSeptember 2026more recently than 90% of them

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Course Description

If you have been to a retail store do why you end up buying more than you actually need?

That's because they provide you with an amazing shopping experience by using some business strategy. This course will help you understand the strategy you can follow if you are planning to start your own retail business or e-commerce brand in the future.

Section 1 Introduction to Retail business Basics

  • What is Retail Management

  • Retail Marketing Mix

  • Porter Five Force Model

  • SWOT Analysis

  • Consumer vs Customers

  • Understanding the Retail Consumer

  • Variety vs Assortment

Section 2 Types of Retail store and Trading area

  • Types of retail stores based on the format

  • Types of retail stores based on the trading area

  • Reilly's Law of Retail Gravitation | Retail Management |

  • Huff Gravity Model | Retail Management |

  • Trading area Advance exercise

Section 3 Omnichannel and e-commerce

  1. Webrooming vs Showrooming

  2. Multichannel and Omnichannel strategy

Section 4 Warby Parker Omnichannel Case study

  • Warby Parker Case Study Intro

  • Warby parker Retail Finance Metrics

  • Basics of Income Statement

  • Warby Parker Contribution Margin

Section 5 Customer Data in retail business

  • Customer Relationship Management

  • Recency, Frequency, and Monetary (RFM) analysis

  • Market Basket Analysis (Market Basket Analysis)

  • Association and Support (Market Basket Analysis)

  • Confidence (Market Basket Analysis)

  • Lift (Market Basket Analysis)

  • Name manager and Indirect function

  • Market Basket Analysis

Section 6 Store layout and design

  • Customer Lifetime Value

  • Customer Lifetime Value Assignment

  • Types of Store Layout

  • The goal of Store Design

  • Store layout Exercise - Lift

Section 7 Retail finance and accounting

  • Introduction to Retail Finance

  • Income Statement and Cash flow statement

  • Introduction to Asset Management and Margin Management

  • The Strategic Profit Model in Retail business

  • Walmart and Tiffany Financial Statement

  • Retail Finance Assignment

  • Financial metrics Conclusion

Section 8 Category and Inventory Management

  • Introduction to Category Management

  • ROI and GMROI

  • ABC Analysis for Inventory Management

Section 9 E-commerce and D2C brands

  • Introduction to e-commerce and D2C

  • Private labels and white labels

  • D2C business model

  • Marketing, Sales, and expansion of the D2C brand

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Instructor Details

Navdeep Yadav

Navdeep Yadav is an accomplished Udemy instructor specializing in business and product management. With extensive experience in diverse industries, from healthcare to SaaS (software as a service), and holding an MBA degree, Navdeep offers a unique perspective to his students. As a seasoned Product Manager, he brings a wealth of knowledge and practical insights from his tenure in various companies.

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Reviews

4.6

2,070 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Sailan Lnu on 6/12/2026

Contend is good like the Course Retail business, Merchandising and E-commerce add more details on Merchandising in future content's .

By Seemankar Pratim Deka on 5/9/2026

This is one of the best courses for anyone who wants to learn or understand retail management. It gives you an overall perspective of various components. I have definitely benefited from this course as I have directly applied my learnings in my professional career. Please keep making more such content.

By Mugur Stefan on 2/27/2026

Yes, this course was a good match for me, even though I had many years of retail experience. There were known concepts, but also new ones. Some of them could be applied in our market, but others cannot (like the influence of the weather). Anyway, it is a valuable course. Congratulations on your work!

By Tania Zamudio on 1/30/2026

From the first video, the instructor is very enthusiastic and engaging. He communicates clearly and when i think I have a question he answers it in the video as we go. So far I like the course.

By Korn T. on 12/12/2025

Most of the start I understand that it is to lay the foundations for people who have no knowledge of a retail which is totally understandable but from my point of view most of it is just logic. But still from how the lessons are going I’m very optimistic about the knowledge to come!

By Sandra Marienfeld on 1/30/2025

it is really great to understand, not too superficial and not too difficult to understand for a non-business administrator. I love it.

By mohamed Adel on 3/2/2024

good work , but the last video about the calculation of lift for each product on the shelf is very complicated and I prefer to explain the main concept without deep details by the way ( solve) option is fabulous that's the first time I know about it

By Anurag Mahajan on 12/31/2023

Though no doubt the content was worthy and relevant for anyone looking to become a CPR expert but then the overall duration of 97 videos is too lengthy and it is really hard for anyone to go through each one of them and understand to T. Better to break it in Basic & Advance brackets so one can actually master through all conetns.

By komigan K. DOSSOU on 9/28/2023

Well, this is actually the first course I finished on here, I will just love to have hands on assignments. But overall, the instructor has done his best.

By Mohammed Abusaqer on 9/9/2023

It is a very helpful course and I have learned many new things. But I wish if the the instructor went a bit slower and not kept repeating some words all over again, and the instructor is not required to identify himself every video. Overall, the course was worth it and thank for the hard effort.

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Overall Score : 92 / 100