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Prepare for the Salesforce Admin Certification Exam (Udemy.com)

Learn what you need to know to pass the Certified Salesforce Administrator Exam and become a Salesforce Admin

Created by: Isaac Duke

Last updated January 2025

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What you will learn

  • Understanding Foundational Concepts: the Cloud, SaaS, CRM, and Relational Databases
  • Salesforce Overview: Use Cases, Lightning Experience, AppExchnage, Metadata, Sales Cloud, and Service Cloud
  • Salesforce Basics: Adding Users and Updating Company Settings
  • Objects, Fields, and Relationships
  • Layouts & Lightning Pages
  • Access & Security
  • Automation & Workflow
  • Data Integrity

How it compares

Against the other 100 rated Udemy courses in Salesforce on CourseDuck:

  • Rating4.6 out of 5higher than 68% of them
  • Reviews356#72 of 101 by number of reviews
  • Length7.7 hourslonger than 59% of them
  • Last updatedJanuary 2025earlier than 58% of them

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Course Description

Welcome to the Salesforce Admin Certification Prep Course. This course aims to both help you pass the Salesforce Certified Administrator exam AND establish foundational knowledge every admin needs. We will focus on the primary things every admin needs to know, but will not get into unnecessary advanced features or niche products. We will also make sure to cover each knowledge area mentioned on the exam outline provided by Salesforce.


This course contains over 10 separate modules ordered in a very specific way to help you learn 1 step at a time. The more foundational concepts are tackled first, followed by more technical how-to lessons after that. With each lesson and each module, we build upon what we've learned to end with a solid understanding.


When possible, we will talk about WHY certain features exist, so that you don't just pass an exam, but can actually impress in an interview or excel in your role.


Some of this content comes from Trailhead, some of this content comes from Salesforce documentation, and a lot of this content simply comes from years of experience. That said, if you have the time available to dedicate working through the 59-hour Salesforce Admin Trailmix, I'd recommend it. There is obviously more learning to be had in 59 hours than I can pack into a 6-10 hour course.



You do not have to have any technical experience or prior Salesforce experience to become a Salesforce Admin. However, those who have some form of technical background will likely excel faster than those who do not.


Please note that I do not work for Salesforce directly and have put together these lessons on my own accord. However, there are definitions, examples, and graphics from Salesforce resources.

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Instructor Details

Isaac Duke

I enjoy helping driven people learn about Salesforce and business process. With over 8 years in the Salesforce ecosystem, 10+ Salesforce certifications and a variety of Salesforce roles under my belt I have gained a well-rounded understanding of Salesforce products and best practices. It is my joy and honor to pass this information on.

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Reviews

4.6

356 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Bryuan Mathis on 4/26/2026

Great course! All the complex material is broken down so noobs like me can understand!

By John Krause on 3/27/2026

Just started it but it runs at a good pace with great examples.

By Anonymized User on 2/4/2026

Good explanation of salesforce properties .The instructor can be little louder and voice is not clear.

By Robert Peter Burden on 1/14/2026

I used Issacs course as a refresher after my company put me throught the super expensive salesforce course in december. Issac explained what I need to know in an easier to understand way than the official course, which is so dense it was impossible to retain everythign they were covering. For my needs this is perfect.

By Leonardo Moretto Ortiz on 9/8/2025

This course have been full, it contains a great content and have been very good to my learning. Congrats.

By Nichole Jeneen Copeland on 6/12/2025

I like the pace, and the knowledge checks that's really key. I am in my 50's so how he has broken it down in digestible pieces has been key for me.

By Con Mitropoulos on 12/9/2024

So far it has been great! I'm still half way, but it has helped clarify a number of questions, and also reinforced my other learning (e.g. Trailheads).

By Daniel Durden on 8/23/2024

Great Course Isaac. I passed the Salesforce Admin Certification test with your help. Very clear. Very Concise. I highly recommend it for anyone looking to pass the exam or get a solid understanding of Salesforce Administration.

By Johnathan Knotts on 8/13/2024

Great graphics, great analogies to help better understanding, and he speaks very clearly. Also covers the topics very efficiently.

By Umesh Mor on 7/1/2024

Dynamic form and action was not clear , It would be great If u add saperate session for those topics

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Read all 356 reviews on Udemy

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Overall Score : 92 / 100