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Salesforce Certified Platform Foundations and Practice Test (Udemy.com)

Was the Salesforce Certified Associate Course - Learn the Fundamentals of the Salesforce Platform - Practice Test Added

Created by: Mike Wheeler

Last updated July 2026

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What you will learn

  • Gain a foundational knowledge of Salesforce's core capabilities
  • Learn how to navigate Salesforce efficiently
  • Learn how the CRM platform solves the challenge of connecting departments and customer data
  • Learn the types of business challenges that can be solved by the Salesforce Customer 360
  • Learn key Salesforce platform terms
  • Learn fundamental functionality in the current version of Salesforce at a foundational level, such as requirements gathering, reporting, security, sharing
  • Fully prepare for the Salesforce Certified Associate Exam

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Course Description

COURSE UPDATES - Summer 2026

Updated exam guide and new developer account signup and enabling Data Cloud, Einstein Generative AI and Agentforce. I also run you through the latest product updates around Slack, Headless 360, and Data 360, and more. I have also just added a full-length, timed practice test added to this course.

Do you want to become a Salesforce power user? Do you want to elevate your Salesforce knowledge and skills? Then this is the right course for you!

Also, if you plan to attain any Salesforce certifications, this is your starting point!

The Salesforce Platform Foundations Certification (formerly known as the Salesforce Associate Certification) has no pre-requisites and is intended for those just starting their Salesforce Certification journey.

That's right! This is the course for absolute beginners. No prior knowledge is required.

This is the ideal Salesforce Certification to start with, as a starting point towards eventual further certifications.

This certification is also an ideal entry point into the Salesforce ecosystem for recruiters looking to understand the Salesforce platform better.

This certification is also ideal for those desiring to become a super-user of Salesforce, or to simply be more efficient on the platform in Sales or Service environments.

Once you have attained the Salesforce Platform Foundations Certification, you will be able to demonstrate knowledge, skills, and experience in the following areas:

  • How the CRM platform solves the challenge of connecting departments and customer data

  • Types of business challenges that can be solved by Salesforce Customer 360

  • Key Salesforce platform terms

  • Fundamental functionality in the current version of Salesforce at a foundational level, such as requirements gathering, reporting, security, sharing, customization, and data management.

There are four knowledge areas covered in this course, which will fully prepare you for the Salesforce Certified Associate Exam:

  • Salesforce Ecosystem

  • Navigation

  • Data Model

  • Reports & Dashboards

After completing this course, you will be fully prepared to take and pass the Salesforce Certified Associate Exam.


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Instructor Details

Mike Wheeler

I am the founder of Velza Training & Consulting for AI and Salesforce Implementations and Consulting Services!

I am the first instructor to teach Generative AI on the edX platform. My courses consistently reach best-seller status across Claude, NVIDIA, ChatGPT, Microsoft, Salesforce, Prompt Engineering, Context Engineering and AI.

I am also the author of the 'Salesforce Certified Platform Administrator Study Guide' published by O'Reilly Media, released October, 2025.

I am passionate about helping you become a 'Creator in a Consumption World'

I gravitate towards tools and tech that empower the non-technical to build and create amazing things online.

That is why I was drawn to amazing tools and platforms, such as Salesforce, ChatGPT and more.

After Thousands of Udemy Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

Before discovering Salesforce, I worked as a Technical Writer, Trainer, and built blogs using Wordpress. Once I found Salesforce, I saw it as the quickest path to building world-class web and mobile applications for businesses and consumers.

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Reviews

4.7

2,630 ratings on Udemy

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By Manpreet Kaur on 3/10/2025

The course is really good and informative. It helped me getting better understanding of the Salesforce basic components and configurations.

By Jillian W on 6/14/2024

This course really did prepare me for my Salesforce Associates Certification exam. I passed with flying colors on the first try, and I was thankful for this course for the very direct way Michael addresses the important aspects of each section of the exam. The ONLY reason I took off half a point is that the exam now covers some additional information which is not covered in this course: Salesforce for Nonprofits and Einstein. Those topics are covered in the Trailhead prep trail, though. I worked through the entire Trailhead trail and then reviewed the material with this course. It allowed me to pinpoint where my learning needed sharpening. I will definitely be taking courses from this instructor again;, I've already signed up for the Salesforce Administrator prep class.

By Sabrina Bailey on 4/24/2024

In general I like Mike Wheeler's format and instruction, however I do find specifically in Section 3, course 45, he is all over the place jumping from one way to another in the instruction. For a user that is not familar and new with Saleforce, which is likely for the course, this is confusing and could be improved for the user experience. This can be challenging for users with sensory issues, and yes I have sensory issues. As I have moved forward and working through Section 4 - the Data Model, I found this to be very informative and well done.

By Melissa A Leist on 4/5/2024

As a new user to Salesforce, I had signed up for a Trailblazer account and started working on things there in an attempt to learn fundamentals. As I am preparing to interview for a new position that requires some working knowledge of Salesforce, I decided to take this course. I am so very glad that I did. Things started to "click" much quicker. There is an amazing amount of information included. It has inspired me to work towards certifications and I feel much more confident in my Salesforce knowledge and ability to navigate it.

By Qadeer Zadran on 2/26/2024

I recently had the opportunity to dive into "The Complete Salesforce Certified Associate Course" created by Mike Wheeler, and I am beyond pleased with the experience. From the outset, the course is meticulously organized and presented in a manner that is both detailed and remarkably easy to follow. Mike Wheeler's expertise shines through in every module, making complex Salesforce concepts accessible to learners at all levels. One of the standout features of this course is how Mike breaks down comprehensive topics into bite-sized sessions. This approach not only facilitates easier understanding but also makes it incredibly convenient to revisit specific segments for a quick refresh. Whether you're a complete beginner or someone looking to solidify your Salesforce knowledge, the modular structure ensures that you're never overwhelmed and always know where to find the information you need. The course's depth is impressive, covering a wide range of Salesforce functionalities and best practices. Yet, it's Mike Wheeler's clear and concise delivery that truly sets this learning experience apart. His ability to distill complex information into digestible, easy-to-understand lessons is a testament to his skill as an instructor and his understanding of the Salesforce platform. For anyone looking to start or advance their career in the Salesforce ecosystem, this course is an invaluable resource. Not only does it prepare you for the Salesforce Certified Associate exam, but it also equips you with practical knowledge and skills that you can apply in real-world scenarios. In conclusion, "The Complete Salesforce Certified Associate Course" by Mike Wheeler is a comprehensive, user-friendly course that I cannot recommend highly enough. Its detailed yet accessible content, combined with Mike's effective teaching style, makes it a must-have for anyone serious about mastering Salesforce.

By Dimitry Chatrov on 8/29/2023

I want to thank Mike and his entire team for such a great product! I bought it yesterday and passed the exam this morning with an average score of 90%. There are couple of things I should mention: 1. This course is great when you need to summarize and review all of your previous knowledge. 2. There is no miracle, you need to be READY to take a course: go through Trailblazer and Salesforce Associate Trail first to take a "passive" knowledge, and then get back here :) 3. The "tempo" of these video chapters is fast and I love it, but some people may find it too fast. 4. I got a lot of questions from this course on a real exam this morning. Thank you Mike one more time! Looking forward to get your Admin course :)

By D C on 5/27/2023

The presenter speaks very quickly and the video player setting to slow down needs a .8 and .9 speed to slow him down. It seems that he cut up his videos for full admin training as videos have jumps in his speech during different sections. Tying the content back to the associate exam gets lost because of the reuse of the full admin training thus, not sure why he's covering advanced techniques for an associate exam. I'd also like to see the typical questions that the section is trying to address to help clue in the viewer as to what to focus on.

By Khalandar Sihan on 1/17/2023

Hi Mike, Thanks a lot for developing this course. I did schedule the exam yesterday and cleared all 4 sections with 84%, 90%, 100% and 100% respectively. I followed your course word by word, worked out the examples on my own playground and referred almost all the articles which you linked in this program. All of them helped me to gain a thorough understanding on Salesforce eco system and platform basics. Looking forward for your admin course. Thanks, Sihan

By Gillian Florence on 11/16/2022

Awesome course! I was geared up for the Admin course, but I jumped on this as soon as I saw it released. I am glad I did. Well paced and easy to follow along. Segmented nicely into digestible chunks. I appreciated the clarity of topics and structure - a clear breakdown based on the exam outline. A great, high-level introduction to Salesforce (plus) with many resources included. I feel well prepared for the Associate Certification exam. Thank you!

By Omer Khan on 11/13/2022

As an absolute beginner to salesforce i would say this course gives the good idea of the Salesforce platform, The Data Model section was a bit tricky but i am planning to restudy the course again with slower pace. Scheduled my exam for 28th fingers crossed. Thank you Mike for this course. Update: Happy to Share that I passed my test yesterday (28th Nov 2022) here are the detailed results. Section-Level Scoring: Salesforce Ecosystem: 92% Navigation: 72% Data Model: 80% Reports & Dashboards: 83% Thanks Again Mike, I have also tagged you on LinkedIn

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Overall Score : 94 / 100