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Complete Salesforce Certified Platform Administrator Course (Udemy.com)

Highest Rated and Best Selling Platform Administrator Course - Includes Prompt Library & Agentforce Admin Practice Test

Created by: Mike Wheeler

Last updated August 2026

Our take

Based on the ratings of 37,638 students, a sample of their written reviews and the syllabus, as the course stood in August 2026. No course pays to be reviewed.

Mike Wheeler's course is a 40-hour, 537-lecture walkthrough of the Salesforce Certified Platform Administrator exam, taken by 174,662 students. It follows the exam guide area by area: setup and security, the Object Manager, sales and service apps, data, and automation, all practiced in a free Salesforce org. The same material is recorded twice, once with ChatGPT prompts woven in and once without. It targets true beginners, though people with some Salesforce experience can use it as a structured review. A timed 60-question practice test closes it out.

Reviewers like the clear explanations and steady pace, and several say it feels current, with one thanking the instructor for keeping up with Agentforce. One calls it practical and easy to follow, while another says a second screen helps because he moves fast. The complaints are consistent. Some say the video screens and sign-up pages no longer match today's Salesforce interface, which sent one student to the resource tab to find the exam guides. The ChatGPT approach splits people: two one-star reviewers object to it, one saying the instructor mostly reads prompts and outputs aloud. Another finds his voice monotonous.

Ratings lean strongly positive, with 21,443 five-star reviews against 321 one-star. The last update was August 2026, so the content is fresh even if some screens lag. If the ChatGPT segments sound like noise, start with the version that skips them. Expect to keep the live Salesforce setup pages open beside the videos. For a first pass through the Admin exam, it's a solid pick, as long as you accept a long runtime and a slightly uneven match with the current interface.

Best forNewcomers to Salesforce who want a full walkthrough of the Admin exam guide, practiced hands-on in a free org.
Skip it ifAnyone who finds ChatGPT demos to be filler, or needs screens that match today's Salesforce setup pages.

Pros

  • Follows the Admin exam guide area by area, so study time maps to what is tested
  • Steady, clear pacing that reviewers say is easy to follow along with
  • Refreshed in August 2026, and reviewers notice the Agentforce coverage
  • Timed 60-question practice test with section-level feedback, like the real exam

Cons

  • Some video screens and sign-up pages are out of date versus the live Salesforce interface
  • ChatGPT segments feel like filler to some, with prompts and outputs read aloud
  • Long at about 40 hours, and one reviewer found the intro too drawn out
Very practical. It's easy to follow along with the steps that Mike Wheeler takes, and it helps to accelerate learning because of how he's incorporated the use of AI in the learning journey
Ashedzi Lavaly, a student

Built for Salesforce newcomers, needing only a computer and a free Salesforce org; experienced admins can skim.

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What you will learn

  • Understand all of the core concepts on the exam in order to pass the Salesforce Administrator Certification Exam
  • Administer Salesforce Like a Pro
  • Deploy Salesforce Lightning Experience
  • Roll Out Salesforce Mobile
  • Use Salesforce Lightning
  • Learn from an Experienced Salesforce Professional
  • Learn how to use ChatGPT to enhance your learning experience
  • Use ChatGPT to create practice test questions and analyze Trailhead resources

Course content

13 sections · 537 lectures · 40 hours of video 2 quizzes, 2 practice tests, 10 articles

  1. 12026 Updates to this Course 3 free previews5 lectures · 1 quiz · 19 min
  2. 2Getting Started 1 free preview6 lectures · 19 min
  3. 3Configuration and Setup (with ChatGPT) 1 free preview42 lectures · 3.1 hours
  4. 4Object Manager and Lightning App Builder (with ChatGPT) 1 free preview39 lectures · 4.3 hours
  5. 5Sales and Marketing Applications (with ChatGPT)38 lectures · 3.5 hours
  6. 6Service and Support Applications (with ChatGPT) 1 free preview29 lectures · 2.4 hours
  7. 7Productivity and Collaboration (with ChatGPT)20 lectures · 48 min
  8. 8Data and Analytics Management (with ChatGPT)34 lectures · 2.1 hours
  9. 9Workflow and Process Automation (with ChatGPT)16 lectures · 1.1 hours
  10. 10Introduction and Getting Started (without ChatGPT Version Starts Here!)13 lectures · 58 min

Who it is for

The instructor says it suits

  • This course is meant for people that are new to the Salesforce Platform.
  • Those with Salesforce experience will also benefit from this course as we go through each section of the Salesforce Administrator Exam Guide, teaching you not only core concepts, but providing hands on experience.
  • Anyone interested in studying for and passing the Salesforce Administrator Certification Exam will benefit from this course.
  • Anyone tasked with deploying Lightning Experience in their Salesforce instance.
  • Anyone interested in learning the Salesforce Platform from an experience Salesforce professional with over a decade of experience.
  • Anyone interested in using ChatGPT to enhance and expand their Salesforce knowledge

What you need before you start

  • All you need is a computer and an Internet connection. We will walk through signing you up for your own free Salesforce account which you can use to work through the exercises of the course. This Salesforce account is free and you can keep it for life!

How it compares

Against the other 100 rated Udemy courses in Salesforce on CourseDuck:

  • Rating4.5 out of 5higher than 49% of them
  • Reviews37,638#1 of 101 by number of reviews
  • Length39.9 hourslonger than 95% of them
  • Last updatedAugust 2026more recently than 93% of them

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Course Description

New Exam Structure Practice Test Added - This course now contains the latest exam structure weighted practice test including the 8 knowledge areas of the current exam guide and covers Agentforce topics.

The amount of information and concepts that you need to understand in order to pass the Administrator exam is massive. This course is the most in-depth and complete course you'll find and I encourage you to not settle for a lightweight course that glosses over or entirely skips key concepts that you need to know.

I have authored a book for this certification by a major tech publisher, so you can trust that I have thought through your learning journey thoroughly. I don't teach trivia - I teach conceptually, so that you succeed on the exam and in your career.

I am the best-selling Saleforce instructor on the Udemy platform because I get results for you and know and understand the platform.  There are no shortcuts, so don't be fooled by someone selling you a happy/easy path. You are on the correct course right now and here you will learn all that you need and be well thoroughly equipped for the exam.

Also, there is a better way to learn Salesforce now. And that better way is leveraging the power of AI to deepen and broaden your Salesforce learning and understanding. I am the only Salesforce instructor teaching how to use ChatGPT to prepare for certification exams.

You can now create your own practice test questions, study guides, flash cards, and even get massive help on your resumes and interview prep, LinkedIn presence and more, for free, with AI.

Rather than trying to hide this new reality from you, I am embracing this revolutionary technology to take your learning and potential earning to the next level.

That is why I recorded a brand new and updated version of this course to leverage the power of ChatGPT to help you prepare for and pass the Salesforce Certified Platform Administrator Exam in record time!

This course includes a ChatGPT Prompt Library. You can copy and paste all of the prompts I use inside this course into your own free ChatGPT account. This ChatGPT Prompt Library will help you to learn the now in-demand skills for Prompt Engineering!

With the power of ChatGPT you can now do amazing things such as creating apex code to mass update records, create formula fields, validation rules, and so much more.

I have worked on the Salesforce platform for well over a decade. I have helped hundreds of thousands of students attain one or multiple Salesforce certifications.

I have been teaching on the Udemy platform since 2016 and this is my fourth full revamp of this course. I continually work in the latest Salesforce release to remain current and am constantly updating this course.

In addition to the hundreds of in-depth video lessons inside this course, you will also find a Practice Test at the end of this course. It contains 60 questions, and is timed at 90 minutes. You receive Section Level Feedback, just like in the real test. I provide further details and explanations as to why your answers are either correct or incorrect.

"I'm at (Salesforce's) Destination Success right now and your course goes more in-depth than the classroom courses here, and for 1% of the cost!" - Ben L.

The Complete Salesforce Platform Administrator Certification Course is for anyone interested in passing the Administrator Certification exam. This course is designed with the new Salesforce administrator in mind. I cover each section of the Administrator Study Guide in-depth, giving examples in the interface, as well as hands-on experience so you  can apply the concepts you are learning.

After 90,000+  Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

If you are interested in becoming a Salesforce Platform Admin, take this course. Here are some recent reviews and feedback this course has received:

"Mike, your course was great! I took the Admin Essentials class by Salesforce in which my company paid over 2000 dollars for in person live training and the training did not come close to anything on the exam. Your course helped me to get properly prepped and covered all the pertinent aspects of the 201 exam in which I passed." ~ Harris L.

"Very well presented, excellent video quality, incredibly easy to follow. Covers more than what is necessary (not a criticism), Creator is a legend, I've contacted him multiple times and had a response within 5 minutes. Could not rate any higher ! Definitely the best choice out of the courses offered for this qualification. Amazing." ~ Paul R.

"I'm amazed that a training program of such great quality is available for such a reasonable price! Mike is a wonderful trainer and the material covered is excellent!" ~ Rick A.

"Mike is awesome and learning so much so far! Mike thanks so much for the really awesome course! I am sure that when I take the admin exam soon that I will pass with flying colors!!" ~ James W.

"This is the best course so far. Thank you for your video." ~ Christian M.

"I have been using SF as a rep, not an admin and while I already had a working knowledge of the product and it's capabilities this is very insightful material and I have learned a lot of new things." ~ Alexis K.

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Instructor Details

Mike Wheeler

I am the founder of Velza Training & Consulting for AI and Salesforce Implementations and Consulting Services!

I am the first instructor to teach Generative AI on the edX platform. My courses consistently reach best-seller status across Claude, NVIDIA, ChatGPT, Microsoft, Salesforce, Prompt Engineering, Context Engineering and AI.

I am also the author of the 'Salesforce Certified Platform Administrator Study Guide' published by O'Reilly Media, released October, 2025.

I am passionate about helping you become a 'Creator in a Consumption World'

I gravitate towards tools and tech that empower the non-technical to build and create amazing things online.

That is why I was drawn to amazing tools and platforms, such as Salesforce, ChatGPT and more.

After Thousands of Udemy Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

Before discovering Salesforce, I worked as a Technical Writer, Trainer, and built blogs using Wordpress. Once I found Salesforce, I saw it as the quickest path to building world-class web and mobile applications for businesses and consumers.

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Reviews

4.5

37,638 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Preston Mercer on 9/9/2026

Very informative. Does go quickly though so it helps to have a second screen to walk through while he's going through the steps.

By Ashedzi Lavaly on 9/4/2026

Very practical. It's easy to follow along with the steps that Mike Wheeler takes, and it helps to accelerate learning because of how he's incorporated the use of AI in the learning journey

By Sharon Jacobs on 9/1/2026

I love how informative these short videos are, it shares the insights needed to make use of the Salesforce application as a developer but also how to enable your business with the functionality made available by the Salesforce application.

By Brent deGruchy on 8/5/2026

Very informative! I appreciate the work put in to keep this course up to date with an everchanging Salesforce Agentforce landscape.

By Paramveer Singh on 6/25/2026

It's just a beginning. I need more time to rate you, but you are still looking great.

By Phanuwat Wattanapraya on 5/20/2026

This lesson shown me useful information, about how to create Salesforce developer account and application in AppLaucher

By Destiny Nugent on 5/6/2026

Alot of the interfaces for sign up were outdated and i had to use the resource tab as I couldn't find specific pages that you were navigating to. I spent wayyyy too much time trying to navigate based on your screen vs using the provided resource tab. For example the salesforce exam guides were impossible to find based on your screen view. As the current salesforce page layout has been updated to a newer version. Once in though so far, the information provided has lined up with my own views.

By Pablo Alvarez on 3/17/2026

I didn’t expect that I would need to obtain another certification through Trailhead, but I’m happy to complete this step. I’m fully willing to invest both time and money in my professional development

By Martin Bom on 3/10/2026

not looking for a certification but getting familiar fast with details an updated ux. The course does exactly cover what I wanted in the way I wanted it.

By Krithika Angilika on 12/10/2025

the course material, content and step by step practice of sales force interface is great. but the explanations are too fast and even with 0.75x its difficult to catchup on everything.

By Simeon Folarin on 12/27/2020

It is educative

By Ryan M on 12/20/2020

Was more out of date than I expected, and already feel suckered into buying more classes.

Showing 12 of 297 reviews

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Overall Score : 90 / 100