Skip to content
UdemyIT & SoftwarePaid courseBeginner levelCertificate

Process Mapping and Flowcharts Certification (Accredited) (Udemy.com)

Complete Process Mapping and Process Flowcharts Guide - Beginners | Process Mapping Specialist Certification | Earn PDUs

Created by: Advanced Innovation Group Pro Excellence (AIGPE)

Last updated August 2026

icon
What you will learn

  • Explain the terms – Process, Process Maps, and Swimlane Diagrams
  • Identify the Basic and Advanced Process Mapping Symbols
  • Create a Process Map on Powerpoint
  • Demonstrate Creation of a Process Map on Google’s Process Mapping Software – Draw(dot)io
  • Construct Your Process Maps in 6 Easy Steps
  • Create Advanced Process Maps using Swimlane Diagrams
  • Apply Your Knowledge to Real-World Scenarios by learning through Real-Life Process Mapping Examples and Activities

How it compares

Against the other 1,182 rated Udemy courses in IT & Software on CourseDuck:

  • Rating4.4 out of 5higher than 30% of them
  • Reviews4,152#131 of 1,183 by number of reviews
  • Length2.7 hoursshorter than 74% of them
  • Last updatedAugust 2026more recently than 89% of them

icon
Course Description

PROCESS MAPPING MASTERCLASS: BECOME A CERTIFIED PROCESS MAPPING SPECIALIST (ACCREDITED) | Earn Accredited Process Mapping Specialist Certification | 2.5 official PDUs | CPDs | CEUs

NOTE: Students who complete this Process Mapping Specialist Certification course are offered the opportunity to apply for an optional Process Mapping Specialist Certification Exam, free of charge. Passing this certification exam enables you to earn the officially accredited Process Mapping Certification. This external exam, which is both optional and free (for the first two attempts), takes place off the Udemy platform. It requires registration (name, email, and your Udemy certificate) and is administered by AIGPE™ (Advanced Innovation Group Pro Excellence), a global Lean Six Sigma Credentialing Organization serving professionals in 193+ countries across various industries.

INDUSTRY RECOGNIZED ACCREDITED PROCESS MAPPING CERTIFICATION:

  1. Authorized Training Partner - PMI®: AIGPE™ is the Official Authorized Training Partner (ATP) of the globally recognized Project Management Institute (PMI®) (Provider No. 5573). The PMI® Authorized Training Partner seal is a registered mark of the Project Management Institute, Inc.

  2. CPD Accredited Training & Certification: This Process Mapping Training Program and the Process Mapping Specialist Certification you receive is accredited by the globally renowned CPD Certification Service (Provider No: 14627, Certificate No: AO29014-14).

  3. Recognized as a "Provider of Choice" by SHRM: AIGPE™ is also recognized as a "Provider of Choice" (Recertification Partner) of the world's largest society for Human Resources called the Society for Human Resource Management (SHRM).

  4. Earn PDUs/PDCs/CPDs/CEUs: Due to the above accreditations and associations, after completing this course and passing the certification exam, you receive a globally recognized certification in which 2.5 official PDUs/PDCs/CPDs/CEUs are granted (at no extra cost).

Want to become a Process Mapping Specialist? If so, you've come to the right place!

This Process Mapping Masterclass is a Specialization program that gives you a practical perspective on creating Process Flowcharts and Swimlane Diagrams. This is one of the best Process Mapping courses available online that not only helps you understand the concepts of creating a process map and a swimlane diagram but also helps you do realistic examples and activities in a step-by-step manner. The structure of this Process Mapping Masterclass allows you to understand how to easily apply your knowledge and skills in your work environment. This, in turn, helps you get the desired visibility in your organization resulting in career growth and a positive impact on your salary.  This Process Mapping Specialization not only adds the Process Mapping qualification to your skill set but also provides an opportunity to enhance your resume helping you stand out in this competitive world.

By choosing this Process Mapping Masterclass, you are enrolling in the most in-depth, beginner to intermediate level Process Mapping Specialization programs.

What would you get after taking this Process Mapping Masterclass program?

  • Get a Process Mapping Specialization

  • Master the art of creating Process Flowcharts and Swimlane Diagrams

  • Complete several real-life examples and activities

  • Learn to draw process maps on Powerpoint and an online software

  • Get access to 40+ downloadable pdf(s)

This course is for absolute beginners in Process Mapping. If you already have the know-how to create process maps, this course is NOT for you.

What makes this course a Bestseller?

Like you, thousands of others were frustrated and fed up with fragmented online know-it-all tutorials which assumed you could understand the complex process mapping jargon and left you without having you practice what you have learned.

Like you, they were tired of low-quality lessons, poorly explained topics, and all-around confusing info presented in the wrong way. That's why so many find success in this Process Mapping Masterclass program. It's designed with simplicity and seamless progression in mind through its HD, comprehensive tutorials.

This course is very well structured:

  • The course length is over 2 hours

  • You become an expert in creating process maps and swimlane diagrams

  • These concepts are explained in over 11 sections; Each section is dedicated to a specific process mapping concept

  • These concepts are taught in more than 95 lectures

  • Each lecture covers bite-sized information; easy to grasp and apply

  • Each lecture consists of a video screencast

  • Each section is well rounded with:

    • A section objective discussed at the beginning

    • Then the concept discussed at length

    • Then examples are discussed to review concepts from a practical perspective

    • This is followed by either an activity or a quiz

    • Each section ends with an apt summary

  • Each activity is supplemented with specific instructions

  • Each activity has a subsequent video lecture discussing the activity solution for self-review

  • The training presentation used in every lecture is provided as a downloadable pdf

  • Some students prefer to get a consolidated pack of the training presentation. That is provided too in the last lecture of this course. There are over 40 downloadable files

  • You are also taught to create process maps on online software. So you gain expertise in this software

No Prior Experience Needed

This Process Mapping Masterclass assumes that you have no prior process mapping background. With over 2 hours of on-demand video, over 95 lectures, over 40 supplemental resources, and several activities, these comprehensive tutorials cover everything you'll ever need to become a Process mapping Specialist.

Whether you want to:

  • Get an in-demand Process Mapping Specialization

  • Get freelancing assignments and work from home, setting your own schedule and rates

  • Sharpen your process improvement skills

  • Simply bring your own ideas to life with your process mapping skills

this complete Process Mapping Masterclass is exactly what you need, and more. (You'll even get a certificate of completion to add to your arsenal).

icon
Udemy Discount

The discount is applied through our link. Open the course from here and Udemy's current promotional price is applied at checkout on most courses, no code to type.

Some courses are excluded from Udemy's promotions. If the price does not drop, clear your browser cookies and use the button again.

icon
Instructor Details

AIGPE® is a global professional education and certification provider. AIGPE delivers professional learning through its own platform and global learning partners.

Professional Recognition Through AIGPE

AIGPE® is a PMI Authorized Training Partner (Provider 5573) and offers eligible learning activities for PMI Professional Development Units.

AIGPE® is recognized by the CPD Standards Office as Provider 50735, with selected individual AIGPE programs accredited by the CPD Standards Office.

AIGPE® is a SHRM Recertification Provider (Provider RP9220). Specifically identified eligible activities are pre-approved for SHRM recertification Professional Development Credits.

Recognition and credit eligibility vary by program. Please consult the relevant course page for applicable CPD accreditation, PMI PDUs or SHRM PDCs.

Rahul's courses and learning content have generated 1M+ cumulative learner enrollments across AIGPE, Udemy and other learning platforms. His Udemy learning community currently spans 198 countries.

Our Founder and CEO

icon
More courses by Advanced Innovation Group Pro Excellence (AIGPE)

$129.99

$16.99

$109.99

$99.99

$89.99

$79.99

icon
More IT & Software courses

$49.99

$10.99

$124.99

$19.99

$11.99

$19.99

icon
Reviews

4.4

4,152 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Peter Wolter on 12/22/2025

Rahul was clear and one of the best ‘teachers’ I have ever experienced. He knows when to: pause, emphasis, repeat, summarize and use logical order in all his discussions and presentations. Very effective in transferring needed knowledge to his listeners.

By Alix McCulloch on 12/3/2025

Thorough, covered the steps to create a process map very usefully and comprehensively. Some sub-methodologies a little outdated, eg brainstorming not much used in a broadly digital, remote working universe, but easy enough to pick what you need for your situation. Half a star off as 1. resources could be significantly improved (edited and made fewer and concise) as often they add no value, and 2. heavy upsell of their other courses with laborious pricing models explained in detail was a required lecture to show completed.

By Brandon Kyes on 10/25/2025

This is a GREAT beginners course. Some people complain about it being 2 and a half hours long but I think the course was perfect for people who have never done a flowchart, or ever used draw.io like me. I have been wanting to create flowcharts for my business for several years and never knew where to start, problem solved finally!

By Anonymized User on 10/3/2025

This is my second course with him and I will be taking all of my Six Sigma courses with AIGPE now. The sessions are efficient, bite-sized, concise, and crystal clear and I'm able to space them out in my work day. No trick questions and includes practical hands-on activities with solutions provided.

By Meredith Burchfield on 3/17/2025

Excellent! My company is going through a big push now to document all our processes in SOPs and workflows and this class is going to help a ton. I love that each section is broken down into bite-sized lessons and that there was a great mix of verbal presentation and hands-on activities. Well done!

By James Hummel on 10/24/2024

I just finished an awesome course on process mapping and flow charts, and I have to say—it was fantastic! The instructor was seriously top-notch, super knowledgeable, and had a great way of making even the more technical stuff easy to grasp. Every lesson was packed with useful info, but the best part? It never felt like a lecture overload. The way the course was laid out was perfect—clear, concise, and totally easy to follow. I loved how they kept it practical, with examples and exercises that I could actually see myself using in real-world scenarios. The whole course was engaging from start to finish, and I walked away feeling way more confident in my process mapping skills. If you're looking to level up your flow chart game, this is the course to take! Highly recommended!

By Marisa Pedro on 7/8/2024

The videos are too bite sized. Already at the beginning and end of every video there is a welcome and a what is to come. That probably wastes about 10 seconds each video. It is getting annoying. I get you are working under the assumption that people cannot pay attention for so long, but this is a little ridiculous.

By Seth Whitworth on 1/2/2022

There are instances where the information is skirted over and not clearly defined. Also, I am disappointed that a quote unquote 2.5 hour course limit was not accurate and took closer to 4.5-5 hours as the level of detail in building out flowcharts and swim lanes with limited knowledge was under calculated. Even with experience that I now have I would still estimate this is a 3.5 hour course and that is pushing it.

By David Gallace on 4/19/2021

This is an excellent deep dive into process mapping plus swimlane diagrams. This compliments any LSS YB/GB program by providing the step-by-step instructions in creating said maps. By the end, you will have personally mapped out processes in PowerPoint plus the recommended free process mapping tool. This is far more comprehensive than what is provided in the LSS YB/GB programs so if this is not something you have had a lot of experience with, I would highly recommend taking this course. Thank you for the excellent information!

By O G on 7/21/2019

Amazing course. These guys really are process experts in every possible way. You can tell they even have a process map behind everything that goes on during the course. Excellent investment of your time for the most efficient outcome in learning the subject matter. Just take the course, it's awesome.

Showing all 10 reviews on CourseDuck

Read all 4,152 reviews on Udemy

icon
Quality Score

No CourseDuck member has rated this course yet. Taken it? Give each part a thumbs up or down.

Content Quality
/
Video Quality
/
Qualified Instructor
/
Course Pace
/
Course Depth & Coverage
/

Overall Score : 88 / 100