Professional Diploma in Business English and Communications (Udemy.com)
Professional Diploma in Business English and Communications by MTF Institute
Created by: MTF Institute of Management
Last updated April 2026
What you will learn
- What is Business English. Difference between Formal and Informal English
- Speaking about company and your job. Email Etiquette
- Sales, Orders Letters and others
- Guide for CV/Resume creation, cover letter, job interview
- Meetings basics, Small talks
- Telephone Skills
- Negotiation Skills
- Cultural Awareness in Business Communications
- Obtain the official MTF Institute Certificate and Student ID to verify your new skills.
- Boost your professional visibility by adding a verified MTF certificate to your LinkedIn profile.
- Demonstrate your commitment to professional growth to recruiters with recognized credentials.
- Join a global network of MTF professionals and gain access to exclusive business insights.
How it compares
Against the other 535 rated Udemy courses in Language Learning on CourseDuck:
- Rating4.5 out of 5higher than 25% of them
- Reviews994#180 of 536 by number of reviews
- Length1.7 hoursshorter than 86% of them
- Last updatedApril 2026more recently than 78% of them
Course Description
Welcome to course: Professional Diploma in Business English and Communications by MTF Institute
Course provided by MTF Institute of Management, Technology and Finance
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.
MTF is present in 208 countries and has been chosen by more than 380,000 students.
Business English differs from common English in terms of vocabulary, tone, and communication style, as it is specifically tailored for professional settings and interactions within the business world.
Here are some key differences and reasons why learning Business English and Communications is important for companies and professionals:
Professional Vocabulary:
Business English incorporates specialized vocabulary related to industries, corporate functions, and specific job roles. This includes terms like ROI (Return on Investment), KPIs (Key Performance Indicators), and other jargon specific to various business sectors.
Formal Tone:
Business communication often requires a more formal tone compared to everyday conversations. Learning how to structure emails, reports, and presentations in a professional manner is crucial for effective communication within a corporate environment.
Cultural Sensitivity:
Business English teaches cultural nuances that are essential for global communication. Understanding how to navigate cross-cultural communication ensures that professionals can collaborate effectively with colleagues, clients, and partners from diverse backgrounds.
Effective Writing Skills:
Business English emphasizes clear and concise writing. Professionals need to be able to convey complex ideas in a straightforward manner, whether it's in emails, reports, or proposals. Clarity in communication helps in avoiding misunderstandings and ensures that the intended message is delivered accurately.
Negotiation and Persuasion:
Business English equips individuals with skills in negotiation and persuasion. This is crucial in scenarios such as contract discussions, sales pitches, or team collaborations, where the ability to articulate ideas and convince others is paramount.
Presentation Skills:
Professionals often need to present their ideas or reports to colleagues, clients, or superiors. Business English focuses on effective presentation skills, including organizing content, using appropriate visual aids, and engaging the audience.
Networking:
Building professional connections is a vital aspect of career growth. Business English provides the tools to engage in networking effectively, whether it's during conferences, meetings, or social events. This skill is crucial for establishing relationships that can contribute to career advancement.
Career Advancement:
Learning Business English and Communications can significantly contribute to career advancement. Professionals who can communicate effectively in a business context are more likely to be considered for leadership roles, promotions, and opportunities that require strong interpersonal and communication skills.
Global Business Environment:
In today's interconnected world, many businesses operate on a global scale. Proficiency in Business English is essential for professionals working with international clients, partners, or colleagues, enabling smoother collaboration and reducing the risk of miscommunication.
In conclusion, the mastery of Business English and Communications is integral for individuals looking to succeed in the professional arena. Whether one is navigating internal company communication or engaging in global business transactions, effective communication skills contribute significantly to career growth and success in the business world.
Exclusive: The Career Accelerator Edition
Why is this course unique?
By enrolling in this special edition, you unlock three strategic career advantages:
1. Dual Certification & Direct Verification Go beyond the standard. Upon completion, you will receive not only the Udemy certificate but also the Official MTF Institute Certificate and Student ID.
· Direct Validation: You will gain access to our automated system to issue your credentials instantly directly from the Institute.
· Credibility: This independent verification adds a layer of professional authority to your CV, recognized by our global partners.
2. Portfolio Building & LinkedIn Visibility In job market, visibility is everything. We don't just teach you skills; we help you showcase them.
· Show, Don't Just Tell: We encourage you to post your course projects and case studies directly to your professional profiles.
· Career Boost: Follow our guidelines to add your new certification to your LinkedIn profile correctly. This simple step significantly improves your visibility to recruiters and demonstrates your commitment to continuous professional development.
3. Access to a Global Professional Community Education is more powerful when shared. You are not learning alone.
· Network: Join thousands of professionals worldwide who trust MTF Institute.
· Stay Informed: Gain the opportunity to subscribe to our industry insights and newsletters, keeping you ahead of trends in management and technology.
Start your transformation from a student to a recognized professional today.
Instructor Details
- 4.5 Rating
994 Reviews
MTF Institute of Management
MTF Institute of Management, Technology & Finance
MTF Institute is a global educational and research institute headquartered in Lisbon, Portugal. We offer hybrid business and professional education in the areas of Business and Management, Science and Technology, and Banking and Finance.
MTF Institute R&D Center conducts research in Artificial Intelligence, Machine Learning, Data Science, Big Data, Web3, Blockchain, Cryptocurrency and Digital Assets, the Metaverse, Digital Transformation, Fintech, E-commerce, and the Internet of Things.
MTF Institute is an official partner of Deloitte, IBM, Intel, and Microsoft, and is a member of the Portuguese Chamber of Commerce and Industry and the Union of Trade and Services Associations of Lisbon.
MTF Institute has a global presence across 216 countries and territories and has been chosen by over 1 million students.
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Reviews
By Bryan O. Tucker Bronson on 4/30/2026
The Business English and Communication course provided by MTF School of Business is a must have in your business education portfolio. The course is presented in a easy to understand format and the real-life scenarios gives great insight in business communication. Plenty of resources available also.
By Olivia Fagundez on 11/14/2025
Excellent course. It provides good information on different aspects of business communication, as well as excellent examples of how to apply the knowledge gained throughout the course.
By Natalia on 10/25/2025
The course itself is good, but the lady makes so many pronounciation mistakes .. such a shame! Besides, she's reading, not teaching, which makes the process even more complicated and the material very hard to grasp.
By AGBONMWANRE ILEKHUOBA on 9/4/2025
the lectures were easy to understand and very insightful... i will recommend it to anyone looking for how to improve their business communication skill.
By Nina Jones on 8/24/2025
The course is informative, however, the instructor's pronunciation can be quite distracting. It would have been better if the tutor was a native or at least near native speaker.
By Narthana Wickramasinghe on 3/11/2025
I truly appreciated and enjoyed the course. Currently, I work for a Interntaional company where I use business English daily for both email correspondence and communication. This course has been incredibly beneficial for me. However, I would love to see more opportunities for practice or assignments, such as assessments with fellow learners. Thank you very much for providing such valuable lessons!
By Meghana Somavarapu on 10/15/2024
This is an excellent course especially for students who are going to enter the corporate world and start dealing with thing formally...for someone who has been just a student this course will be really helpful to gain professional knowledge and insights...Thank Youuuu!!
By LInda (Lanny) Estrada on 6/10/2024
The course itself was very well developed. I personally had a little trouble understanding the professor's accent, but I found the caption icon and that made it much easier. I appreciate a refresher on Business English and look forward to other courses. Respectfully, L. Estrada
By Lenny Wachira on 6/5/2024
Some of these things may seem like common knowledge, but we tend to unconsciously ignore them in a business environment. I highly recommend this course to all professionals.
By Freddy Tinashe Tafirenyika on 4/6/2024
I had a great experience throughout the progress of this course as it has given me the opportunity to engage with the new topics on discussion and i believe this has significantly improved my knowledge and understanding of business communication and ethics. This course has to be spread out across or facets of business across the continent. May you please continue to impact the knowledge as this is a step ahead for existing and aspiring business personnel. Thank you very much
Quality Score
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Overall Score : 90 / 100












