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Soft Skills Life Coach Certification (6-courses-in-1) (Udemy.com)

Emotional Intelligence, Creativity, Growth Mindset, Communication Skills, Presentation Skills, Conflict Management +More

Created by: Joeel & Natalie of Transformation Services

Last updated September 2026

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What you will learn

  • Emotional intelligence skils for the workplace
  • Conflict resolution and communication skills for difficult conversations
  • Establishing rapport, getting along with team mates, effective leadership
  • Managing emotional reactions at work to reduce stress and enhance fulfillment
  • Public speaking and presenting in the workplace
  • Practical skills for creativity and innovation, including Design Thinking
  • Effective problem solving techniques
  • Growth mindset for unlocking your potential or the potential of your team

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Course Description

*Top-Rated Udemy Instructor with 1,000,000 Students + Earn an Official Life Coach Certification*

6-courses-in-1! Complete Soft Skills Life Coach Certification!

Most people’s education and job training is focused on hard skills, or technical knowledge or skills. But the truth is that SOFT SKILLS – which are an individual’s characteristics or approach in the workplace, are actually the strongest predictor of job performance, career advancement, and most importantly, satisfaction and fulfillment.


Many job postings seek someone who is a good communicator, creative problem solver, and team player – all of which are soft skills. But where do people learn these skills?


Here! You’ve come to the right place.


In this complete Soft Skills Coach Certification course, you’ll receive 6 complete training programs on 6 of the most important soft skills – which you can use to advance your own career or as a soft skills coach working with clients or within your organization. The 6 soft skills covered in this course are:


  1. Emotional Intelligence

  2. Communication for Difficult Conversations

  3. Public Speaking and Presenting

  4. Creativity, Design Thinking and Innovation

  5. Conflict Management

  6. Growth Mindset for Leaders


By the end of this course, you will:


  • Feel confident communicating your ideas and needs

  • Feel comfortable handling difficult conversations or coworkers

  • Have the soft skills to pivot and get ahead in a changing marketplace

  • Have the mindset and skills to grow into a leadership position


Below you will learn more about each of the 6 soft skills sections of this course:


1) Emotional Intelligence in the Workplace

Emotional Intelligence to control emotions, prevent conflict, reduce stress, communicate effectively, & manage staff


High levels of EQ in the workplace creates more rewarding, collaborative, and satisfying workplace relationships, which, in turn, leads to reduced stress and anxiety and greater productivity.

You’ll learn how to:

  • Identify non-verbal communication and body language that tells you what someone else is feeling

  • Establish rapport and connect to others, allowing you to take on a position of influence and authority and be truly supportive

  • Develop healthy empathy so that you can truly understand another person’s perspective, while at the same time not being negatively impacted by their emotional state

  • Listen and communicate effectively using proven reflective listening techniques and simple, powerful communication skills



2) Manager’s Guide to Difficult Conversations

Communication Techniques & Scripts for Handling Difficult Conversations, Conflict Management & Managing Emotions


Approaching difficult conversations without clear goals and effective communication strategies can make matters even worse by eroding trust and damaging relationships.

Whether you’re the CEO, manager, supervisor, team lead, or you work in human resources, it is your responsibility to be the example for how to approach difficult conversations.

The good news is that there are PROVEN TOOLS AND STRATEGIES for handling these situations. Plus, when you prove that you can handle difficult situations with ease and grace it will earn you respect, trust, and adoration from those you work with, improving your relationships as well as the overall atmosphere and productivity of your organization.


3) Public Speaking and Presenting at Work

Master professional presentation skills, develop confidence, command the room, facilitate meetings & design your speech


Public speaking in the workplace is a common requirement for managers and leadership. However, employees can also find themselves asked to present at meetings, facilitate groups or training, or deliver sales pitches.

Whether your goal is to inform, persuade, entertain, or train, there are core communication strategies and presentation techniques that will ensure you give a professional presentation that engages your audience and achieves your desired outcomes.


4) Creativity, Design Thinking, and Innovation for Business

Creativity that Create an Innovative Corporate Culture Using Design Thinking & Problem Solving for the Workplace


In this course, you’ll explore why creativity and innovation are more important for businesses today than ever before.

You’ll learn best practices for unleashing your creative team’s potential by bringing together diverse perspectives and creating an environment that embraces risk taking and removes fear of failure.

You’ll learn what “thinking outside-of-the-box” really means and how to overcome the mental traps that hold back individuals and organizations.

You’ll learn how to apply a powerful creative-problem-solving technique called DESIGN THINKING to your business.

The design thinking process will provide a blueprint for creating innovative products and services by helping your team Understand the needs and problems faced by your customers and clarify the true problems holding back your business


5) Conflict Management in the Workplace

Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques


Not all conflict is inherently bad—in fact it can be both healthy and beneficial. When an effective system for managing differences of opinion is put into place, conflicts can be the source of tremendous growth and creativity. When the corporate environment is one of trust and openness, individuals see disagreements as an opportunity to find common ground and conflicts as a source of creative solutions.

Since conflict is a normal part of business life, it is essential to develop the skills to be able to prevent and manage it. The best way to manage conflicts is to stay ahead of it by being prepared, having a clear process for handling conflict, and providing employees with the tools and skills needed to deal with conflict.


6) Growth Mindset for Leadership and Organizations

Become a great leader, unlock employee potential & inspire a creative corporate culture by embracing a growth mindset


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Instructor Details

Joeel A. Rivera, M.Ed. and Natalie Rae are pioneers in the life coaching field and co-founders of Transformation Services – the leading online course marketplace for life coaching, personal development and entrepreneurship. They’re the only life coach training organization in the world with 60+ niche coaching certifications, providing completely self-paced, done-for-you coaching programs offered at accessible prices.

They have PROUDLY served nearly 1,000,000 happy students from 200 countries and territories.

Using the science of psychology and human potential, they train leading edge entrepreneurs, leaders, and life coaches how to master their mindset and create a purpose-driven business so they can monetize their passion and live life on their terms.

Joeel A. Rivera, MEd: From an early age, Joeel faced adversity, including failing his first year of college and losing his brother to a car accident at the age of 19. This experience transformed his life and instilled a deep sense of purpose by inspiring him to give his brother Daniel's name a meaning by helping others find their true path. He returned to college, earning a Master's Degree in Counseling and all but the dissertation for his Ph.D. in Psychology, and later became a psychology professor.

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Reviews

4.6

435 ratings on Udemy

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By Karl E Robinson on 3/6/2026

yes having a more detail explanation on emotional Intelligence makes a huge difference in how hand things and folks. Truly an excellent course with lots of good information that's very helpful in everyday life.

By Cheryl Kennard on 3/6/2026

I found it interesting even how you spoke about one subject as i recognised it in somatic therapy so found that interesting as doing a course too on somatic trauma. I found alot of it fits more for management and HR. I found the course in all interesting and hoping to put some of it in to use going forward as makes lots of sense to me. Thanku

By Mendy Ruble on 1/21/2026

I like the message. They are knowledgeable about the content. You can tell they are reading - which is fine. Maybe clean up some of the slip ups where they say the wrong word or forget where they are and say, "UM". The knowledge/content is interesting and informative.

By Samad Khan on 10/8/2025

At the Start of this Module, I thought I will only jot down the Important points in my notebook, but I ended up writing each and every word in the entire video, since it all seemed so important and relevant.

By Neha Chandel on 8/23/2025

I just completed the course and it has been such a transformational journey! their teaching style is practical, inspiring, and filled with real life applications. Truly grateful for the clarity and positivity this course has brought into my personal and professional journey!

By Goran Duras on 6/15/2025

This course provides a solid introduction to six key areas of soft skills, each explored in a satisfying level of detail. It's a good starting point for anyone interested in the field, offering plenty of opportunities to delve deeper. I especially valued the wealth of resources provided. They’re genuinely useful and serve as a great guide for continued learning.

By Mpho Bereng on 3/29/2025

I wish there were activities to complete to test the learner's knowledge and understanding

By Keresha Williams-James on 2/28/2025

I love this course it gave me an eye opener on how to niche down as a career coach, I was wondering how I could stand out as a Career Coach and when I came upon this course it gave me a light bulb. The presenters were very knowledgeable and I believe that they gave an excellent insider view of how soft skills can be utilised in coaching. Thank you guys, it was fun!

By Kristen on 1/2/2025

I am more excited about whatiwilllearnnow than I was before! This class looks very fun and informative. I enjoy all of the aspects that it covers and the benefits that I can see from taking the course so far ready to get started.

By Manjiri Takale on 11/9/2024

first of all the language which is used is understandable. Its conversation type. I liked that. examples and techniques that was lacking in my sessions , I understood those. I shall use it in daily. I shall be able to manage my emotions through these techniques

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Overall Score : 92 / 100