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Splunk IT Service Intelligence (ITSI) From the Ground Up (Udemy.com)

Master Splunk ITSI: From Service Models to KPI Creation, Alerting, and Advanced Analytics for Comprehensive Monitoring

Created by: L.A.M.E Creations

Last updated June 2026

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What you will learn

  • Understand ITSI fundamentals, including architecture, KPIs, and data models.
  • Configure and manage ITSI services, entities, glass tables, and alerts.
  • Utilize predictive analytics and anomaly detection to monitor services.
  • Customize and optimize ITSI for specific business and performance needs.

How it compares

Against the other 1,182 rated Udemy courses in IT & Software on CourseDuck:

  • Rating4.0 out of 5higher than 6% of them
  • Reviews78#1,042 of 1,183 by number of reviews
  • Length7.2 hourslonger than 59% of them
  • Last updatedJune 2026more recently than 80% of them

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Course Description

Unlock the full potential of Splunk IT Service Intelligence (ITSI) with Splunk ITSI From the Ground Up, a comprehensive cradle-to-grave course designed to take you from beginner to expert in managing and optimizing IT operations through Splunk's powerful analytics and monitoring capabilities.

Whether you're new to Splunk ITSI or seeking to deepen your knowledge, this course provides a hands-on, in-depth guide to every major feature of ITSI. You will learn how to create and configure Service Models, which enable you to monitor key services and their dependencies across your IT environment. We will dive into building and tuning Key Performance Indicators (KPIs) that provide real-time visibility into system health and performance. You’ll master advanced alerting and learn how to implement Notable Event Aggregation Policies to streamline incident management and response.

Additionally, this course covers advanced topics like predictive analytics, anomaly detection, and glass table creation, equipping you with the tools needed to visualize your entire IT ecosystem in real-time. By the end of this course, you will be confident in using Splunk ITSI to improve service performance, prevent outages, and reduce incident resolution times.

Whether you are an IT professional, system administrator, or cybersecurity analyst, Splunk ITSI From the Ground Up will empower you with the skills to optimize your IT operations and drive results. Join us and start building intelligent IT service insights today!

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Instructor Details

L.A.M.E Creations

I have the heart of a teacher and gain intrinsic satisfaction helping others learn and succeed. I am a self motivated individual who is fascinated with the world of Big Data Analytics. I have spent the last two decades working in the world of Cyber Security and Data Analytics.  Those activities have led me to have opportunities to instruct others in formal and informal settings.  In addition to my everyday work, I have taught at the local college computer programming classes. 

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Reviews

4.0

78 ratings on Udemy

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By Patrick Spousta on 7/18/2026

You need to wait to load video for playing. Jumping from one chapter to another one requires to be a bit patient :)

By AJAY THOMAS S on 6/30/2026

Hi, I have not worked on Splunk ITSI, but after going through this course, I got a clarity on concepts, and it was really helpful. Thanks for the course.

By Sur on 3/22/2026

It is very good training, however, still I couldn't understand some of the areas which are not in complete explanations and had doubts in mind. Especially, when listening to the KPIs, Episodes and other, had confusions.

By Massimo Ciceri on 2/2/2026

non so come scaricare le slides del corso. La mail indicata non funziona

By Suresh Venkatachalam on 1/7/2026

The course is good, but it does not fully cover Splunk ITSI. It would have been great if those topics were added to the content.

By Michael van Strien on 1/7/2026

Perfect course for learning basics through detailed setup. No time wasted on superfluous background. Course walks through several practical examples and instructor inserts examples from their personal experience.

By Rebin Parathanathu on 10/30/2025

Overall a good course for someone new to understand the concepts. I believe a full end to end lab needs to be added in the course. And very less discussion on Event Management/Episodes and Glass Tables

By Timothy Magee on 10/8/2025

good intro, does not qualify to make me full solution architect yet, but is a start.

By Renu Verma on 8/18/2025

Course was informative. Video volume should be more sometimes it's not clear.

By Pradeep Kumar on 1/15/2025

Course need to be more practical then theoretical. Also lacks use case based demos. At some topics presenter looked confused, shows lack of knowledge.

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Overall Score : 80 / 100