Start and Run a Successful IT Support Company (Udemy.com)

Change your life and grow an IT Support business!

( 81 Reviews )

Created by: Jonathan Edwards

Produced in 2021

What you will learn

Students will learn the different IT support services they can offer their customers.
Students will learn the different cloud services they can offer their customers
Students will learn about different IT support pricing models and how to price their services.
Students will learn about the different software tools they'll need to be able to provide IT support services.
Students will learn the basics on how to market their services to attract new customers.
Students will learn how to successfully apply a sales process
Students will learn how to audit a client IT network.
Students will learn how to present their services to their prospective customers.
Students will learn how to send a professional proposal to their prospective customers.
Students will be given tips on how to scale their business.

Quality Score

Content Quality

Video Quality

Qualified Instructor

Course Pace

Course Depth & Coverage

Overall Score : 92 / 100

Course Description

Welcome to my course on how to start and run your ownsuccessfulIT company.

Do you want to grow your own successful IT company?
Do you want to escape a mundane IT job and be your own boss?
Perhaps you already have an IT company but are frustrated with your growth?

If so, this is the course for you!

My name is Jonathan Edwards and I've been an ITProfessional for 19 years. For 11 of those years I have owned and managed my own IT support company. In addition, I also own and manage my own Cloud Services company.

I am vastly experienced in providing IT services to small-medium sized businesses and running a business.

What will this course cover?

Providing IT support to SME's is much more than simply fixing computers! This course will provide you with all the information you need and the services you should be offering.
Cloud Services is massive for your customers! You need to be earning regular profit from providing cloud services for you customersPricing is a HUGEtopic within the industry. You have to price your services to remain competitive but also to provide your business with good profits. You'll learn how.
You'll need lots of software tools so you can scale and offer great service. We'll look at some of these in this course.
We'll touch on marketing. You're going to need a steady stream ofnew customers every month so you can grow. We'll look at what you should be doing and shouldn't be doing in the marketing world.
Successful Client Onboarding can be the difference between getting new customers and not getting new customers! I'll show you a sales process that I've developed over my 11 years of running an IT company. You'll learn how to maximise your time and stop dealing with time wasters!
How do you go from a one-man band to a successful IT company?
I'll share some of the tips that have ensured thatmy business has always enjoyed steady growth.

Plus, you'll get access to me!

I have been in the IT company trenches for 11 years. Every issue that you encounter on your journey I will have faced at some point. I will be on hand to answer all of your questions.

Be your own boss, create freedom in your life, start an IT companyWho this course is for:
Anyone who wants to start their own IT support companyAnyone who owns a IT support company and has a desire to growAnyone who works in an IT role and wants to expand their knowledge on managing businesses.

Time: 4h

Instructor Details

Jonathan Edwards

4.6 Rating
81 Reviews

I've worked in the world of IT and technology since I left school at 17 years old (that's 18 years!). I started my career working for a large UKbank and I've also worked for local councils and legal firms within the technology department.
I've been a Microsoft Certified Professional since the year 2000 and am committed to learning and gaining expertise as the technology world continues to evolve.
For the past 10 years I have owned and managed my own IT consultancy in the UK, which helps small businesses get the very best from their technology.
I've worked with literally hundreds of small businesses and continue to support them today.
My real area of expertise is working with small businesses with between 5 and 25 computers. All my courses will be aimed at people who want to help business of this size with their technology needs.

Reviews

4.6

81 total reviews

5 star 4 star 3 star 2 star 1 star

Write a Review

By Navin Gurung on 11/21/2020

This is a great insight for an IT MSP startups. Jonathan is very knowledgeable which i think comes from his vast experience on doing things by himself. He covers the technical, management, products and basically idiot guide to start your start up. Being in UK myself, it gave me confidence for the preparation in my startup. Thanks

By Remote Support on 10/26/2020

It's a great course for somebody who is looking to start building a small organization to offer medium size solutions for customers. It contains basic information with good structure and presentation.

By Steven Chin on 10/15/2020

very great detail lessons from an experienced MSP

By Arben Nura on 9/20/2020

Excellent explanation and very useful information.

By Travis Leslie on 9/13/2020

Very informative. Definitely filled in a lot of blanks for me. The presenter keeps you engaged and is not boring.

By Kevin Maynard on 9/12/2020

This guy really knows his stuff and I can already see him pushing me to be an excellent leader for my MSP. Respect

By Daniel Lynes on 8/11/2020

Don't know yet. Everything so far has been what I believe to be common knowledge for anyone that's been in the IT business for a while as either an employee, or a business owner.

By Cory Dial on 7/19/2020

I learned the business side of running my own IT Support business.

By Auggie Boumba on 7/9/2020

Good knowledge of a subject

By Kweku Sam-Kum on 6/9/2020

It's an amazingly great course and I took to learn some tips in starting my own IT Support Company in Ghana and was great and has taught me a lot. Thank you Sir.

By Sridhar Viswanath on 5/13/2020