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Telecom Customer Churn Prediction in Apache Spark (ML) (Udemy.com)

Learn Apache Spark machine learning by creating a Telecom customer churn prediction project using Databricks Notebook

Created by: Bigdata Engineer

Last updated April 2026

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What you will learn

  • Understand the fundamentals of Apache Spark and its ecosystem.
  • Create and manage a free Databricks account and provision Spark clusters.
  • Work with notebooks and DataFrames to handle large datasets.
  • Perform data exploration and preprocessing for machine learning tasks.
  • Apply feature engineering techniques to prepare data for modeling.
  • Build, train, and evaluate machine learning models using Spark ML.
  • Develop a complete Telecom Customer Churn Prediction pipeline.
  • Interpret churn prediction results to provide business insights.
  • Gain a real-world project that can be showcased in your portfolio.
  • Build confidence in applying Spark ML to solve industry use cases in telecom, finance, e-commerce, and beyond.

How it compares

Against the other 150 rated Udemy courses in Hadoop on CourseDuck:

  • Rating4.3 out of 5higher than 43% of them
  • Reviews81#118 of 151 by number of reviews
  • Length6.5 hourslonger than 54% of them
  • Last updatedApril 2026more recently than 86% of them

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Course Description

Are you ready to master Apache Spark by working on a real-world Machine Learning project? This course will take you step by step through building a Telecom Customer Churn Prediction model using Apache Spark ML.


Customer churn is one of the biggest challenges in the telecom industry. Companies invest heavily to retain their customers, and predictive analytics plays a crucial role in identifying which customers are likely to leave. In this hands-on course, you’ll learn how to use Big Data and Spark ML to solve this real-world problem with an end-to-end project.


You will begin with the basics of Spark and Machine Learning, setting up your Spark cluster in Databricks (no local installation needed), and learning how to work with DataFrames and notebooks. Then, we’ll dive deep into the churn dataset, perform data exploration, and build a machine learning pipeline for churn prediction.


By the end of this course, you will have the skills, confidence, and project experience to apply Spark ML techniques to real-world business problems—not only in telecom but across other industries like finance, e-commerce, and healthcare.


This course is designed to be practical and project-focused, ensuring that you learn by doing, with clear explanations and real examples every step of the way.


What makes this course unique?


  • Real-world Telecom Churn Prediction Project

  • Hands-on practice in Apache Spark ML with Databricks free account (no setup hassles)

  • Focus on both concepts and implementation

  • Step-by-step guidance from data exploration to model building

  • Applicable skills that can be reused for other ML projects


Key Skills You Will Gain


  • Understanding Spark basics (clusters, notebooks, and DataFrames)

  • Performing data preprocessing and feature engineering in Spark

  • Building and training machine learning models in Spark ML

  • Creating a prediction pipeline for customer churn

  • Applying ML techniques in real-world business problems

  • Gaining a project for your portfolio to showcase Spark ML expertise

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Instructor Details

Bigdata Engineer

I am Solution Architect with 12+ year’s of experience in Banking, Telecommunication and Financial Services industry across a diverse range of roles in Credit Card, Payments, Data Warehouse and Data Center programmes

My role as Bigdata and Cloud Architect to work as part of Bigdata team to provide Software Solution.

Responsibilities includes,

- Support all Hadoop related issues
- Benchmark existing systems, Analyse existing system challenges/bottlenecks and Propose right solutions to eliminate them based on various Big Data technologies
- Analyse and Define pros and cons of various technologies and platforms
- Define use cases, solutions and recommendations
- Define Big Data strategy
- Perform detailed analysis of business problems and technical environments
- Define pragmatic Big Data solution based on customer requirements analysis
- Define pragmatic Big Data Cluster recommendations
- Educate customers on various Big Data technologies to help them understand pros and cons of Big Data
- Data Governance
- Build Tools to improve developer productivity and implement standard practices

I am sure the knowledge in these courses can give you extra power to win in life.

All the best!!

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Reviews

4.3

81 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Sreeramulu Gulimi on 11/9/2023

Excellent so far, However expected some references of the sources of the text

By Ernest Manamela on 8/23/2023

I knew nothing about Apache Spark and this has given me more then a start

By Orlando Barbosa de Sousa on 4/6/2023

Aumentando o grau de conhecimento na área de telecomunicações, sempre há inovações.

By Adolwa Onula Grevians on 1/6/2023

It's awesome, i like the structure, explanation and the experience is awesome

By Eduardo Azevedo de Mello Franco Menezes on 1/5/2023

Valuable tips on how to use the Databricks community. Excellent project both in the data exploratory part and in the ML examples with Scala. It would be great if there were some more examples of other ML algorithms. Missing confusion matrix graphs. Turn off the cell. He needs to take care of the strong accent that is often difficult to understand. Sometimes even the caption generator doesn't understand. Also, congratulations and thanks, it was very useful for me

By Santosh Jani on 7/7/2021

Great to learning from this course. Really appreciated!!

By Ritu Sharma on 6/22/2021

He tried hard , but teaching method needs to be improved. Also, his statistical concepts aren't that good.

By Anup Kumar on 5/14/2020

Explanation is poor and the coach does not sound confident in terms of stat. It does not appear to be a coaching a beginner. Not worth buying this course. It was too short to understand anything about Apache and predictive modeling.

By Amod Kavathekar on 1/28/2020

Good course for introduction to apache spark and databricks

By Neeraj on 10/20/2019

Very well explained each and every step .Great work.

Showing all 10 reviews on CourseDuck

Read all 81 reviews on Udemy

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Overall Score : 86 / 100