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Windows 10 Troubleshooting For IT Support - Part 1 (Udemy.com)

Learn How To Troubleshoot Windows 10 and Get An IT Support Technician Job

Created by: Zine B

Last updated February 2022

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What you will learn

  • How To Diagnose a Problem By Gathering Information
  • How To Assist A Remote User Using Windows 10 Assistance Tools
  • How To Install a Software On a Remote Computer
  • How To Create A System Backup & Recovery Drive
  • How To Use Automated Troubleshooter To Fix Common Windows 10 Problems
  • How Repair Non-Bootable Computers

How it compares

Against the other 1,182 rated Udemy courses in IT & Software on CourseDuck:

  • Rating4.5 out of 5higher than 45% of them
  • Reviews225#795 of 1,183 by number of reviews
  • Length1.8 hoursshorter than 87% of them
  • Last updatedFebruary 2022earlier than 78% of them

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Course Description

Discover How To :

- Quickly and Easily Troubleshoot Windows Issues…

- Understand How Networks Works…

- Fix Networks Problems…

- Fix Windows Update Problems...

- Use the Powerful and Free Tools…

- Use a Step-by-Step Troubleshooting Methodology…


So, You Can:

- Get an IT Support Job and start an amazing IT career…

- Become the best IT Support Technician in the team and prove you deserve a raise or promotion…

- Quickly solve users' problems and become the hero who saves the day.


Why "Windows 10 Troubleshooting for IT Support" course?

Typing “IT Support” keywords in Indeed[.]com results in more than 24 000 job offers results.

IT Support and Desktop Support positions are in high demand by companies.


It’s a good starting point if you are a fresh IT graduate or if you want to start an IT career.


To succeed as IT support, you need to master the art of Troubleshooting and technical problem-solving.

This is Why I have created this two-course series to help you in your mission.


Why Me?

My name is Zine Eddine BENDJABALLAH, and I have been in the IT field for more than 20 years.

I’ve been working in different positions, including IT support.


I have decided to share my troubleshooting experience with you to help you in your IT support journey.


I’ve Done My Part; Now It’s Over to You...

I have done my part; you have to do yours by taking action now by enrolling in this course.

Let's start this amazing journey together...

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Instructor Details

Zine B

Greetings! I'm Zine, an IT Engineer with a noteworthy track record of over two decades.

My journey in information technology began as a programmer, a role that honed my analytical prowess and problem-solving acumen. As my career evolved, I delved into system administration, collaborating with prominent corporations. In this capacity, I spearheaded critical initiatives such as developing, fortifying, and meticulously nurturing their IT infrastructure while providing unwavering support to end-users.

Over the years, I've fine-tuned my mastery of Windows platforms and Networking, cultivating a fervor for dissecting and resolving complex issues.

Driven by a deep-seated passion for assisting individuals in conquering their technical challenges, I've ventured into the realm of online education. Through my meticulously crafted courses, I'm dedicated to sharing my knowledge to empower and elevate your IT skills.

Let's embark on this growth journey together as we navigate the fascinating world of information technology.


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Reviews

4.5

225 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Oluchukwu Ani on 6/17/2025

Having set up the VM in the course and following it makes me feel more engaged because I get to do as the instructor is doing too!

By Baboucarr Gaye on 1/3/2023

I have been working with Windows system for years and never knew about these technics. First 20 minutes of the videos, I learned some things I have never known before. Outstanding and useful information so far.

By Sanpanmudumbai Ruthvik on 10/12/2022

this is the best course i got in udemy for trouble shooting the instructor is giving detailed information about all the topics . best teaching .

By David Nelson on 8/31/2022

Some things are insufficiently explained. Example: in the lecture using PsExec to connect to a host in order to execute a command, there was no coverage of the different failure modes while making the connection. I busted my head for many hours, trying to make a successful connection to my VirtualBox sandbox or to another Windows 10 Pro computer on my local network. This should have been anticipated and covered by the instructor. I was disappointed... and very frustrated...

By Azure Joseph Rodriguez on 3/24/2022

Slow and steady yet explained fully add that to some visuals and examples make this class easily understandable. Appreciate the teachers time making such a user friendly course.

By Lawrence Wayne Austin on 2/27/2022

Great Course! I'm an IT technician working for schools and deal with windows system 99% of my time and I found that this course showed me other ways to analysis a problem inorder to find solution

By Jobson Gabriel de Carvalho Grangeiro on 2/18/2022

That's some high quality content right there! Its a MUST WATCH course even for pros in the area. Helps you understand right tools for specifics scenarios.

By Priscilla Wallace Oppong on 4/21/2021

This is a good match but very complicated to understand it all. instructor is too quick through it

By David Loshbaugh on 2/16/2021

Was overall pretty good. Wish there was a little more to how to get to the repair screens on a nonbootable system. Sometimes Windows repair doesn't come up and SHIFT+restart isn't always straight forward. Maybe a future add-in would be to include additional ways to get to this screen. Specifically "No boot device" error. I know at times there might also be a UEFI issue or driver that effected BIOS startup.

By David Oré on 9/2/2020

Buen ingles entendible y con subtítulos para el que guste. Respecto al curso me ayudó a descubrir nuevas herramientas para el troubleshooting, realmente lo recomiendo! Esperando la parte 2 ^^

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Overall Score : 90 / 100