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UdemyCommunication SkillsPaid courseAll LevelsCertificate

Dealing With Criticism: The Assertive Way (Udemy.com)

Communication Skills and Assertiveness Strategy. Emotional Intelligence. Social Skills. Self-confidence and Self-esteem.

Created by: Lucia Grosaru

Last updated September 2026

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What you will learn

  • Use assertiveness techniques to deal with criticism in personal and professional communication contexts.
  • Know how to prepare your mind to assertively receive criticism.
  • Analyze the critical messages from an assertive perspective.
  • Formulate assertive responses to criticism.
  • Identify the main roles of criticism.
  • Discriminate between passive, aggressive and assertive reactions to criticism.

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.3 out of 5higher than 11% of them
  • Reviews61#385 of 393 by number of reviews
  • Length1.2 hoursshorter than 75% of them
  • Last updatedSeptember 2026more recently than 96% of them

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Course Description

Learn how to transform criticism into opportunity and protect your self-confidence and self-esteem levels.

Manage Criticism Effectively through this Assertive Communication Strategy.

  • Learn how to think about criticism in a way that protects your self-esteem and confidence levels and that allows you to regulate your emotional responses better
  • Learn how to analyze critical messages and discover their growth potential
  • Silence the critical noise and focus on the goals that truly matter to you
  • Respond to criticism efficiently and enjoy healthier relationships

Unlock the mindset that allows you to live a more authentic, independent and satisfying life.

Largely accepted as the most efficient mindset and communication style, Assertiveness provides the best guidelines we know for dealing with most personal and professional contexts. Management of criticism makes no exception.

The 3-Stage Assertive Strategy exclusively presented in this course addresses the entire process, from thoughts to emotions to behaviors, and aims at providing a framework in which the individual thrives and transforms negative feedback into a powerful self-development tool.

Content and Overview

This course is suitable for anyone who would like to learn how to efficiently deal with Criticism, protect their self-confidence and self-esteem levels and discover the growth potential hidden in negative feedback.

Drawing on the multi-dimensional character of Assertiveness, the course addresses the activation of the assertive traits on three main levels: cognitive, emotional and behavioral, thus creating an extended framework for understanding, analyzing and responding to criticism.

The course is divided in two parts: An introductory, theoretical segment, in which we will take a close look at what criticism is, what personal and social roles does it hold in our lives, the forms in which it gets delivered to us and what efficient and inefficient reactions to criticism look like. The second part is a more practical one and it is where you will discover, step-by-step, The Assertive Strategy For Dealing With Criticism.

The Assertive Strategy For Dealing With Criticism includes three Stages -

The Attitude toward Criticism, Analyzing The Critical Message and Responding to Criticism, each of them comprising more steps to help create and activate the cognitive, emotional or behavioral traits that generate the most efficient responses to negative feedback.

Three specific Assertive Communication Techniques for dealing with justified and unjustified criticism are provided at the end of the course.

Then you will be ready to start implementing the Assertive Strategy, focus on the meaningful, silence the useless critical noise and activate your resources to create the life you want.

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Instructor Details

Lucia Grosaru

Lucia Grosaru is a clinical psychologist and psychotherapist with  15+ years of experience in Assertiveness Training. She is the founder and author of the Psychology Corner blog where she mainly writes about Critical Thinking and Communication Skills.

Thousands of people have attended her online courses and live events and one of her main goals is to help people develop their inner potential and achieve their personal and professional goals through methods that promote self-awareness,  personal agency, authenticity, and independence.

Prestigious publishing houses, such as Cambridge University Press, and authors have invited her to review their psychology and neuroscience books and she has also collaborated with other professionals in these fields to produce personal development materials.

You can find out more about Lucia Grosaru's professional activities on her blog and through her social media accounts.

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Reviews

4.3

61 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Manoj b on 7/13/2025

good course..very well articulated

By Prady Chin on 2/7/2021

Enjoyed the tone and content. Would have been great if small clips of videos of each type are provided.

By Elaine Searil on 8/24/2020

yes, very helpful techniques.

By Julya07 on 8/19/2020

This was a great experience, full of useful and practical info. Thank you !

By Alysha Corkery on 4/4/2019

The information and tips were very helpful, but perhaps a different delivery would be more stimulating? Words on slides without any pictures, movie clip examples, quizzes, or seeing the instructor speak makes it feel very dry.

By Evelyn Mejias on 3/17/2019

Brief course of how to handle critismism. Information was good and easy to understand.

By Tamika King on 4/13/2018

I have learned what criticism is and how it can make others feel

By Caroline Rogers on 1/8/2018

This course provided sensible ideas about how to deal with criticism. The information was presented logically and easy to understand. I think it provided a good introduction into the topic.

By Hamza on 12/22/2017

Very informative, clear and precise delivery. Thanks a lot for your efforts, looking forward to more of your courses. Thank you.

By Anonymized User on 12/5/2017

The course is very easy to follow and it provides good insights into what assertive communication is and how to deal with criticism. Good trainer, and very well delivered training material. The techniques given are also very practical and well explained, making this course ever more useful.

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Quality Score

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Overall Score : 86 / 100