Managing Different Personality Types: Influencing (Udemy.com)
Master communication & influencing skills across all personality types
Created by: Chris Croft
Last updated May 2025
What you will learn
- Get the best out of every interaction - at work or at home
- Feel calm and confident when persuading others
- Identify four personality types and how to influence them effectively
- Practical step-by-step processes to follow
- Deal with a difficult boss, colleague or family member positively
- Achieve win-win solutions in tense situations
- Learn why the stick & carrot approach is ineffective
- Boost your communication skills
- Handling objections effectively to get your first choice
- Find it easy to work with others to get what you both want
- Practical tips you can apply to real-life work situations
- 30 day money back guarantee, no questions asked
- 100% practical, and with no academic jargon
Course Description
Managing Different Personality Types: Influencing
Master communication & influencing skills across all personality types
Knowing how to influence people effectively, and with confidence, is a skill that can make a huge difference to your career, your day-to-day work life and your personal relationships. Every interaction you have with anybody has an element of influencing or persuading going on. My goal is for you to feel happy, confident, and in control when trying to influence others - especially in a management role
If you feel like you avoid confrontation, are underappreciated at work or at home, can't get through to your teammates, or are not sure how to get what you want from life, then this practical course is here to change your life.
The communication skills you will develop during this course will allow you to head into any interaction without stress or worry. You’ll become a master of the art of persuasion and learn a practical step-by-step process that can be applied throughout your life. This course takes Chris Croft’s engineer’s analytical perspective and applies it to influencing - so you’ll find plenty of structure and practical solutions and no unethical manipulation techniques.
First we’ll talk about what influencing actually is and why the traditional stick-and-carrot method just doesn’t work. Then we’ll look at the process of influencing, starting with what your objectives are, how to be liked, and how to explain what your problem is to the other person in a way that will get results, not conflict. We’ll discuss the four different types of people you will encounter and then we’ll take an in-depth look at how to adapt your techniques to deal with each of them effectively. The goal is to get a win-win result out of every situation
By the time you finish this course, you will feel confident when you’re trying to persuade someone – you’ll know what type of person you’re dealing with, understand the process steps, and feel confident in getting the best out of every relationship - both at work and at home.
Chris Croft is an international speaker, and widely published author, who's been teaching influencing for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work.
The course overview includes:
Get the best out of every interaction - at work or at home
Feel calm and confident when persuading others
Identify four personality types and how to influence them effectively
Practical step-by-step processes to follow
Deal with a difficult boss, colleague or family member positively
Achieve win-win solutions in tense situations
Learn why the stick and carrot approach is ineffective
Boost your communication skills
Find it easy to work with others to get what you both want
Practical tips you can apply to real-life work situations
Start getting what you want from all interactions today and say goodbye to feeling nervous about confrontation and undervalued by colleagues.
Instructor Details
- 4.8 Rating
1,131 Reviews
Chris Croft
Chris Croft is one of the UK's leading trainers and provides a wide variety of courses designed to involve, inspire and motivate people of all levels. To date Chris has trained some 87,000 people in person and millions online. His video courses are some of the most viewed in the world.
Chris has come from an Engineering background, with a masters degree from Cambridge University, qualifying as a Chartered Engineer, and working as a senior manager in manufacturing for 10 years. He gained an MBA and worked as a university lecturer for four years before starting his own training company 25 years ago.
Chris runs face to face courses in the UK, does zoom training for companies anywhere in the world, and makes video courses in his own studio. You can follow him on Linkedin and YouTube, and he has 18 books on Amazon.
Chris is passionate about practical and fun education with courses that are memorable, entertaining and immediately actionable.
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Reviews
By Maria mpampi on 4/23/2024
Chris croft is an amazing proffessional that explains everything very good! I liked that during the course he made references abou rober cialdini book that i Own and have read it! I try to make all the courses from him! Also has a friendly way and he is very contagious! We want more subjects and courses from him
By Rene Anglo on 3/11/2024
This was an excellent course in influencing people, with practical applications to the workplace and one's personal life. It was similar to a course I once took on the DiSC model (i.e., Dominance, Influence, Steadiness, and Conscientiousness). Influence is defined as "the capacity to have an effect on someone's behavior or character." There are many ways and many reasons we influence other people: to persuade or convince, to sway opinions or beliefs, to get someone to take action. Chris Croft discussed the six-step process for influencing people, from deciding on your objecting to seeking a solution and the "close." He provided specific techniques and strategies for communicating and interacting with the four personality types. I am always interested in self-improvement courses in order to cultivate relationships and forge deeper connections with the people in my life, so I highly recommend this course to those who have the same objectives.
By Bathiya Wickramage on 9/23/2023
Thank you for making this course so precise. I love how he connects all his teaching back to 6 step process I have been known the 4 types of personalities for a long time. In fact I have studied myself well with 4 color traits. But it is from your course that I got to learn how should I deal with each personality type. Very insightful.
By Andrew Pakhomov on 7/6/2023
- The course content is quite new and surprising for me, and, definitely helpfull. - The course is really well structured - The main challenge with soft-skill is that you can't learn them by reading a book. It's important to know what to say, but it's not so important as to know how to say it and be able to say it in exact this way. The 2nd and 3rd is not learnable by reading. The main values of this course is how it's conducted. Chris demonstate what he's talking about very well: he plays all the emotions and cituations he desribed as an actor in theater, so you will definitely recognize them in your life.
By Marton Palasik on 2/5/2023
I recently completed this course, and I must say it has been an enlightening experience. The instructor, Chris, effectively breaks down complex psychological concepts into digestible, practical, applicable strategies for everyday business interactions. The course provides a comprehensive overview of the four color schemes, offering valuable insights into understanding different personality types and tailoring communication styles accordingly. The instructor’s engaging delivery and real-world examples make the content accessible and applicable to various professional scenarios. As someone actively involved in business, I found the strategies presented in the course to be very useful in navigating interpersonal dynamics. The ability to identify and adapt to different personalities has proven to be a game-changer in my daily interactions, leading to more effective communication and improved collaboration. Overall, I highly recommend this course to anyone looking to enhance their influencing skills and gain a deeper understanding of human behavior in professional settings. It’s a practical resource that has undoubtedly made a positive impact on my business interactions.
By Roshan Zambare on 6/21/2022
Its a very good course if you want to know a basic structured and oraganized way of influencing and persuading people, even if you never tried or you dont have experience you can learn quite a lot from this course . Also I would like to mention that their resources are also quite helpful. Thank you
By Kristina Weise on 10/12/2021
Chris is truly always a good choice when you're interested in a certain topic and he is covering it. I personally really like his way of dividing and phrasing complicated matters, and I usually profit the most from the great examples he uses. Those just really get the point across. I really enjoyed this course, I will try and remember most of these techniques and was pleasantly surprised he also quickly covered the ethical perspective of influencing other people.
By Willem Erasmus on 8/2/2021
Chris presents the course in a fun way, the coursework is practical. I’ve applied one of the techniques directly after watching a lecture, and it worked. I also recognise myself as being one of the color coded personalities. This is 3rd course bought from Chris, and that should say something about the training
By Simon Telling on 1/30/2021
I have read a few books on Myers Briggs but always found it hard to remembers all 16 personalities, what I love about Chris's course is it is broken into 4 primary colours. The fun is going to put this into practice and also see what colour my friends and family are. Great course and would highly recommend to anyone who is in Project Management as a career
By Bassel Zeitouni on 1/18/2021
Nice quick course, useful classification and explanation for types of people. it will help you to start thinking about your clients types before engaging in the business which will improve your communication level I hoped if the course had provided further free reading materials to support what have been mentioned through the lectures..
Quality Score
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Overall Score : 96 / 100












