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Decision Making for Leaders: Personal Effectiveness (Udemy.com)

Frameworks for Understanding Unconscious Biases, Emotional Intelligence, and Decision-Making Processes in the Workplace

Created by: Ray Harkins

Last updated July 2026

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What you will learn

  • An Overview of the Major Unconscious Biases that Affect Decision Makers
  • What are Biases and How Do They Work
  • How to Identify and Prevent Biases in Your Own Thinking
  • Some Strategies for Eliminating Biases from Your Team's Decisions
  • An Overview of Emotional Intelligence (EI) and its Role in Leadership
  • The Five Elements of EI
  • Why an Emotionally Intelligent Leader Makes Better Decisions
  • An Overview of the Leadership Decision Making Process
  • The Leadership Triangle - A Model of Decisions and Decision Makers
  • The Pitfalls of Making Decisions Out of Your Decision Making Level
  • Exercises in Decision Making

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews836#504 of 1,211 by number of reviews
  • Length1.9 hoursshorter than 67% of them
  • Last updatedJuly 2026more recently than 76% of them

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Course Description

In this third installment in our Decision Making series on Udemy, Decision Making for Leaders: Personal Effectiveness dives into three key topics for today's business and manufacturing leaders:

  • Understanding Unconscious Biases

  • Emotional Intelligence and Leadership

  • The Leadership Triangle, a model of the decision making process

A strong foundation in each of these areas will expand your decision making acumen, help you to become a better organizational leader, and prepare you for the next step in your career. 

In the section titled "Understanding Unconscious Biases", we cover the major issues of unconscious biases, what they are, and how they affect our decision making. By developing a skill for identifying these biases and building safeguards into your decision making processes, you can advance your organization toward a clearer trajectory.

In the section titled "Emotional Intelligence and Leadership", you will learn the importance of understanding emotional intelligence (abbreviated "EI") in making decisions and how today's best leaders learn this critical set of skills. EI is the ability to perceive, interpret, and demonstrate emotions to effectively communicate and relate with others. And its consistent use not only helps build a stronger team, it also helps build a better life. 

And in the final section titled "The Leadership Triangle", you will take a dive into the decision making process. The Leadership Triangle is a three-layered model where decision types are classified by cost, risk, and duration. By understanding the dynamics of each layer and who in your organization is best qualified to make decisions at each, your organization becomes more efficient and more effective.

When you sign up, you get:

  • 20 video lectures

  • High-quality content to take your career to the next level

  • The entire .pdf slide deck

  • Lifetime access to all the materials

  • Access to the instructors through Udemy with your questions and comments

  • Low-cost access

So you have everything to gain and nothing to lose. If you want to learn additional tools for thinking at a higher level, then this is for you!! This is designed for career professionals who want to sharpen their skills and keep learning new ways of solving complex problems. If that sounds like you, SIGN UP!!

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Instructor Details

Ray Harkins

Ray Harkins is a senior manufacturing leader, educator, and founder of The Manufacturing Academy, with more than 30 years of experience in manufacturing engineering, quality engineering and management, and operations leadership. He currently serves as a General Manager in manufacturing, overseeing operations, quality, engineering, and continuous improvement while remaining actively engaged in solving the day-to-day challenges faced by manufacturers.

After beginning his career in manufacturing engineering, Ray expanded into quality and operations leadership, working alongside leading industry professionals throughout North America and Japan and touring hundreds of manufacturing facilities. These experiences shaped his belief that manufacturing professionals deserve practical training that they can immediately apply to improve quality, productivity, and their careers.

That philosophy has guided the development of more than 60 online courses covering Lean Six Sigma, Statistical Process Control, Supply Chain Analytics, Manufacturing Leadership, Reliability Engineering, and Operations Management. His courses are used by individual professionals and corporate training departments worldwide and have helped more than 140,000 students build practical skills and advance their careers.

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Reviews

4.5

836 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By José de Jesús López Hernández on 9/27/2026

Gran curso, que nos hace pensar y estar mejor preparados para la toma de decisiones

By Cody Bannister on 8/20/2026

I very much agree with everything this course is talking about and love how i can use these in everyday life.

By Alexander Alexiadis on 3/2/2026

I was aware of unconscious biases but I never had a more structured way of recognizing them. Thanks for your input.

By Albert Lipaev on 2/26/2026

No animations, boring repetitive discussions, and the example of using WWII in the language of business is kind of irrelevant. Instead would be a much better example to use business related example like some kind of corporation doing something and getting something back as a result.

By Scott Longenberger on 9/18/2025

Solid information from a higher perspective, will be able to share with the team.

By Matteo Ferrini on 8/7/2025

Extremely useful information to use in any workplace. I am really enjoying the part about biases.

By Herman Halim on 7/9/2025

it is a little bit boring, need to get more animation, pictures to light it up, but overall content is awesome, instructor voice is clear, and easy to understand

By Bridget Morgan on 5/21/2025

I'm enjoying learning about the different bias and can actually see these biases in people that I work with. So it's very interesting.

By Anonymized User on 4/23/2024

The content is great, but some real world historical examples would help solidify.

By GURUPRASAD RAJU on 1/28/2024

Well documented and articulated, more pictorial representation should have been better

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Overall Score : 90 / 100