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Lean for Business Organizations (Udemy.com)

Applying Lean in Service and Manufacturing Organizations

Created by: Sorin Dumitrascu

Last updated November 2025

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What you will learn

  • Introduction to Lean for Service and Manufacturing
  • Using Lean for Perfection and Quality
  • Lean Tools and Techniques for Flow and Pull
  • Reducing Waste and Streamlining Value Flow Using Lean
  • Value Stream Mapping in Lean Business
  • Applying Lean in Service and Manufacturing Organizations

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews166#986 of 1,211 by number of reviews
  • Length10.3 hourslonger than 88% of them
  • Last updatedNovember 2025more recently than 53% of them

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Course Description

The Lean for Business Organizations course includes the following 6 sections:

  1. Introduction to Lean for Service and Manufacturing,

  2. Using Lean for Perfection and Quality,

  3. Lean Tools and Techniques for Flow and Pull,

  4. Reducing Waste and Streamlining Value Flow Using Lean,

  5. Value Stream Mapping in Lean Business, and

  6. Applying Lean in Service and Manufacturing Organizations.


1. Introduction to Lean for Service and Manufacturing

Using inefficient procedures is like digging a 200-foot wide hole for a 100-foot wide house. You'll have wasted a great deal of effort on something you don't really need. Your organization must make shrewd investments in its precious time, money, and effort. You need flexible, intelligent strategies to evolve and prosper in a competitive global market.

Lean is a methodology that incorporates a powerful set of tools and techniques designed to maximize customer value while constantly working to reduce waste. It focuses on improving overall efficiency, quality, and customer satisfaction.

Because of its ability to improve customer satisfaction and deliver bottom-line financial gains, Lean is a preferred strategic choice for many organizations.

This course introduces you to the basic principles of Lean, which will help you create more efficient processes and get you on the road to successful operations management.

This course also outlines the five-step process for implementing Lean. By learning how to implement Lean in your organization, you can reduce the costs of developing your company's product, increase production efficiency, and improve safety, quality, and performance levels.

Finally, the course explains how Lean integrates with the Six Sigma production management system. Using this hybrid approach enables you to minimize process and product defects, and to identify and resolve pervasive problems.


2. Using Lean for Perfection and Quality

Today's markets are very competitive and customers insist on the best quality products for their money. This means that businesses must actively pursue perfection to keep their customers and to retain their market share.

Pursuing perfection and excellent quality are important principles of Lean thinking.

Continuous improvement, the elimination of waste, and striving toward zero defects all help organizations attract and keep customers, and so increase their profitability.

This course introduces four Lean tools organizations use to strive for perfection and improve quality – 5S, Hoshin Kanri, jidoka and poka yoke, and standard work.

As you work through this course, you'll find out what these tools are, their purpose, and how the tools are used.

You should then be able to recognize how the tools may be used in your own organization.

The course provides examples of how the Lean tools can be applied in both manufacturing and service organizations. It will help you assess your own organization's needs and determine how you can apply the tools to perfect what you offer.


3. Lean Tools and Techniques for Flow and Pull

How can you make your organization more efficient? The simplest way is to eliminate waste from your processes. This waste can be caused by many factors, such as untidy workspaces and surplus inventory. Or it might be caused by inefficient distribution of work. Using Lean tools, you can make your processes smoother and your workspaces tidier.

To implement a Lean solution, you must know what tools and techniques are available, and which ones would best help you. You have to select the best blend of Lean techniques for your organization. You can use a number of Lean techniques to make your organization run more smoothly. These include the visual workplace, just-in-time, kanban, and line balancing.

The visual workplace uses signs and other visual cues to convey information quickly. The visual cues include work instructions, process flow diagrams, and status boards.

Just-in-time ensures that you have exactly the right amount of supplies needed at any time. This helps to reduce surplus inventory.

Kanban cards are triggers that alert the team to send more parts or supplies. The parts are then "pulled" into the system, based on demand.

Line balancing results in the even distribution of work among workers. No workers are overburdened, and no workers are left idle.

Using the Lean techniques outlined in this course will help you to develop strategies for improving flow and pull in your organization.


4. Reducing Waste and Streamlining Value Flow Using Lean

For your business to be the best it can be, you need to eliminate what doesn't work and improve what does. In Lean thinking, this translates to reducing or eliminating waste and improving the flow of production. This course introduces approaches you can use to do just that, in both the manufacturing and service environments.

Before you can reduce waste, you need to recognize where and how it's occurring.

In this course, you'll learn how to do this by determining which of your company's activities add value and which don't.

Once you've categorized activities, you can search for ways to eliminate those that don't add value or, if they're required, to minimize the resources spent on them. And for activities that do add value, you can find ways to optimize this value.

Next you'll learn about the different forms of waste that you find in a business and the typical causes of each type of waste.

You'll also learn various strategies for minimizing or eliminating each of the waste types.

This course also explains the concept of continuous flow, which depends on the removal of obstacles and bottlenecks in work processes. You'll learn how to balance work processes to enhance flow, with the aim of producing what's needed, when it's needed, in the quantities required.

Using the strategies outlined in this course can improve the efficiency of your business, moving its processes closer to perfection.


5. Value Stream Mapping in Lean Business

Suppose on your first day of work, your boss tells you too many defects have crept into the company's product. She then asks for your input on how to solve the problem. But without knowing how the company's current processes work, it's unlikely you'll have useful suggestions. To improve processes, you first need to understand them.

To understand how something works, you need to observe it, noting how it fits into a larger pattern.

Creating a visual representation of the material and information flow that leads to the creation of a product or service can help. This is called value stream mapping.

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Instructor Details

Sorin Dumitrascu

I'm Sorin Dumitrascu. I work as an advisor for an international humanitarian organization. Until 2025 I was City Manager of Ploiești, Romania (a city budget of about EUR 200 million), and earlier I was Deputy Director General of Romania's prison service. Since 2015 I have published nearly 200 courses here, taken by more than 360,000 learners.

I'm a public manager and a trainer of trainers, with 15+ years of experience designing and delivering practical courses in management, human resources, project, program and portfolio management, business analysis, operations and finance.

I teach what I practice. I have led and advised projects for the United Nations, the European Union, NGOs and private companies, with a focus on measurable results in organizational performance, industrial relations, prisons and corrections, and adult education.

My courses are built for busy professionals:

- Courses that prepare you for PMI and HR certification exams, plus Six Sigma

- Real case studies from the public sector and from companies

- Templates, checklists and practice resources you can use right away

- Clear, step-by-step lessons with practical assignments

Education: MSc in Policy Making in the European Union (Loughborough University, UK); Bachelor in Administrative Sciences (Public Administration), University of Craiova; Public Manager Diploma, National Institute of Administration (Romania).

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Reviews

4.5

166 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Lily Jones on 9/23/2022

I took the course on Lean for Business Organizations by Sorin Dumitrascu and found it to be a very useful introduction to Lean concepts. The course clearly demonstrates how to apply Lean principles to reduce waste and improve efficiency in a wide variety of business settings. The course also explains how to use Lean to create a culture of continuous improvement in any organization. I would highly recommend this course to anyone who wants to learn how to apply Lean principles in the workplace.

By Sheley Rocky on 9/12/2022

This course covers the Lean principles in depth and uses a great number of examples from real life companies. The instructor covers the basics of the lean thinking and how to apply it to organizations in order to improve the efficiency and effectiveness of their processes. The course covers the most important Lean tools, such as Value Stream Mapping, Kaizen Events and Kanban. I highly recommend this course to everyone who is interested in learning more about Lean and implementing it in their organization.

By Royce Senior on 9/1/2022

I was looking for a course that could help me get started with Lean and so far this is the best course I've found. The instructor does a great job explaining the concepts behind lean, when and how to apply it for different business organizations, how to use lean in our everyday work, and how to get started. This course is packed with content and I learned so much in just two weeks I've been following it. The instructor is great, easy to understand, and I feel like I've learned more from him in just over two weeks than I have from the year I've been following the lean principles on my own.

By Elaine Banks on 8/17/2022

This is an eye-opening course. It will give you the tools you need to run a business with a lean mindset. It will teach you how to eliminate waste and overproduction and will teach you how to find problems in your workflow and how to fix them. This course will show you how to make your business more profitable and will teach you the importance of having a team that is committed to helping you succeed. This course is easy to follow and is very well structured. I highly recommend this course.

By Jasmin Ewart on 4/15/2022

The Lean for Business Organizations course is a great way to learn about this subject in a hands-on kind of way. The course is incredibly well designed because it's minimally disruptive and homework based, allowing you to fit learning into your own schedule while still accessing interactive tools that are set up by the instructor to get you on track when necessary. This online course is recommended for people interested in getting more out of the many subjects they have enrolled in throughout their schooling or working career, whether it involves business or not. Courses can be helpful but often feel like just another part of something else. This course doesn't force that. In fact, Sorin Dumitrascu (the designer of this excellent course) makes sure every single student goes away with real new skills and information, as well as an interesting look at business studies like never before!

By Demeter Kelemen on 4/12/2022

The Lean for Business Organizations course is a wondrous way of learning online about a complex subject. The course is wonderfully structured and impressively designed. This online class was referred by someone I met at a trade show we both happened to be attending and it became one of the best decisions I've ever made professionally. Prof. Sorin Dumitrascu has become my go-to professor for furthering my professional development because he's a remarkable leader and role model in his field and managed to convey his vast knowledge and experience in a manner that kept us engaged, challenged us as students, had us doing all of our assignments on time but also helped create new ways of thinking about long-term strategies for increasing business opportunities beyond our own industry limits.

By Gull Vinter on 4/1/2022

This course offers a systematic and flexible way to study Lean for Business Organization. It emphasizes the concepts, tools and methods of a lean management approach across multiple products and endeavors including continous improvement through Plan-Do-Act cycle. It is suitable for anybody searching for work/life balance, solutions to financial problems as well as profitable growth within business organizations of all kinds, especially high tech start-ups. The course presents core relations between Waste Avoidance, Value Creation and their practical usage among other things (see below) through structure ideas on key topics treated in lectures.

By Agda Hult on 3/31/2022

After taking this online course on Udemy, I have a newfound understanding of different concepts to do with applied problem solving. Sorin is an excellent instructor, who provides a well-structured course that will leave the viewer sharpened into a master mentor while remaining fluent in the exploration of new realms of knowledge. After completion of this online course, one has the skills required to systematically overcome different challenges within business organizations. This online course can come in handy for supervisors working in various sectors, but also for anyone that values their spare time. One can enjoy learning new skills without being heavily involved with complex material or stressful assignments!

By Donatela Alescio on 3/15/2022

As a business entrepreneur at this stage of the game, there are many options to consider. But in order to proceed with the best option possible, one should first define what their main goal is. We believe you'll do well with the idea of saving money by streamlining how your business does things and finding ways to optimize the structure of the workplace so that more can get done for less effort and expense. We will talk about why it's essential to maximize efficiency in all aspects of a business if growth is your goal, and we will explore lean management concepts as they relate specifically to making efficiency a cornerstone of your brand identity - as well as highlight several examples of lean strategies being used successfully by businesses around the world.

By Yasmin Dreyer on 11/22/2020

Sehr fundierte Einführung, deutliche und klare Sprache. Einzig die Präsentation (Slides) könnten grafischer sein, anstatt nur die Texte zusammenzufassen.

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Overall Score : 90 / 100