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Managing Your Reactions in Difficult Situations (Udemy.com)

Learn a step-by-step approach for managing your reactions in difficult situations

Created by: Sorin Dumitrascu

Last updated November 2025

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What you will learn

  • use a step-by-step approach for managing your reactions in pressure situations
  • deal with a colleague, a friend or anyone else under pressure

How it compares

Against the other 1,107 rated Udemy courses in Personal Development on CourseDuck:

  • Rating4.5 out of 5higher than 34% of them
  • Reviews200#666 of 1,108 by number of reviews
  • Length1 hourshorter than 86% of them
  • Last updatedNovember 2025more recently than 60% of them

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Course Description

This is part of the third and last part of a series of three courses on Performance Under Pressure and focuses on Effective Human Interactions. And, in this course, you are going to learn to prevent and understand what dealing with negative pressure means.

High-pressure environments can be hard on professional relationships. You can so easily get caught up with a major project or looming deadline that your interpersonal skills slip. Under pressure, you may start to make instinctive emotional reactions as your awareness of others' feelings fades.

The Managing Your Reactions in Difficult Situations course details a step-by-step process you can use to stay in control when you're faced with a high-pressure interaction. This all enables you to recognize the importance of professional relationships, and it helps you to stay in control and make the right moves when you're performing with others under pressure.

This course includes video lectures, examples, quizzes and some learning support documents, and it will take you less than 1  hour to finish. And, as usual you have the 30 days money back guarantee, no question asked.

Now, if this is something that will help you, go ahead and press that "Take This Course" button. And, see you inside the course!

IMPORTANT

If you are already registered for the full course "Performance Under Pressure - Effective Human Interactions" you already have this section.

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Instructor Details

Sorin Dumitrascu

I'm Sorin Dumitrascu. I work as an advisor for an international humanitarian organization. Until 2025 I was City Manager of Ploiești, Romania (a city budget of about EUR 200 million), and earlier I was Deputy Director General of Romania's prison service. Since 2015 I have published nearly 200 courses here, taken by more than 360,000 learners.

I'm a public manager and a trainer of trainers, with 15+ years of experience designing and delivering practical courses in management, human resources, project, program and portfolio management, business analysis, operations and finance.

I teach what I practice. I have led and advised projects for the United Nations, the European Union, NGOs and private companies, with a focus on measurable results in organizational performance, industrial relations, prisons and corrections, and adult education.

My courses are built for busy professionals:

- Courses that prepare you for PMI and HR certification exams, plus Six Sigma

- Real case studies from the public sector and from companies

- Templates, checklists and practice resources you can use right away

- Clear, step-by-step lessons with practical assignments

Education: MSc in Policy Making in the European Union (Loughborough University, UK); Bachelor in Administrative Sciences (Public Administration), University of Craiova; Public Manager Diploma, National Institute of Administration (Romania).

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Reviews

4.5

200 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Jeffry Tash on 8/25/2022

If you find yourself regularly struggling to manage your reactions in difficult situations, this course by Sorin Dumitrascu on Udemy is definitely worth checking out. It's helped me a lot in learning how to better control my emotions and reactions, and has given me some great tools to use in future difficult situations. The course is engaging and Sorin is a great teacher. I would definitely recommend this course to anyone who struggles with managing their reactions in difficult situations.

By Mona Wilkie on 8/14/2022

This course is very comprehensive and Sorin does a great job of explaining the material. The course is geared towards students, but I think it would be beneficial for anyone who struggles with managing their reactions in difficult situations. The tone of voice is professional and Sorin comes across as very knowledgable. I would definitely recommend this course to anyone who is looking to improve their ability to manage their reactions in difficult situations.

By Pamela Isaac on 8/12/2022

If you find yourself struggling to manage your reactions in difficult situations, this course by Sorin Dumitrascu on Udemy is definitely worth checking out. It's packed with useful information and strategies that can help you take control of your emotions and better deal with challenging circumstances. The tone is professional and the material is well-organized, making it easy to follow and digest. I definitely recommend this course to anyone who wants to learn how to manage their reactions better in difficult situations.

By Jeffry Stidolph on 8/11/2022

This course is designed to help students manage their reactions in difficult situations. The instructor, Sorin Dumitrascu, is a licensed psychologist who has years of experience helping people deal with difficult situations. The course is very well-organized and provides a step-by-step guide to managing one's reactions. The course is also very affordable, and I would recommend it to anyone who is looking for a helpful resource on this topic.

By Sarah Hernandez on 7/14/2022

This course is a great way to learn how to manage your emotions in difficult situations. The course is easy to follow and has a lot of helpful information. It tackles everything from managing your emotions to understanding conflict. I love the sections about how to manage your reactions and how to diffuse volatile situations. I especially like how the course gives you tools that you can use to help manage your emotions and co-workers who are struggling with anger and anxiety.

By Hellen Moore on 7/10/2022

I highly recommend this course to anyone looking to improve their reactions in difficult situations. Sorin Dumitrascu is an excellent instructor and provides clear and concise information that is easy to understand. The course is well-organized and provides plenty of helpful resources. I found the exercises particularly useful in putting the concepts into practice. Overall, an excellent resource for anyone looking to improve their reactions in difficult situations.

By Morgan Campbell on 6/30/2022

This course is excellent! After completing it, I feel like I can handle any difficult situation that comes my way. The instructor, Sorin Dumitrascu, is very knowledgeable and provides great examples to help illustrate his points. The exercises at the end of each module are also very helpful in applying the material learned in the module. I would highly recommend this course to anyone looking to improve their ability to manage their reactions in difficult situations.

By James Broderick on 8/16/2021

So far there hasn't been a 'difficult' situation presented. Of 34 minutes so far, the course has delivered 11 minutes of 'About', 'Overview' and 'Guidelines' - this is almost 33% of the course duration. A role play (actually being played out on screen) would be more effective than just narration as some context can be added (body language, tone, intent)

By Anuj Bansal on 12/3/2019

The course was average for me. However I like the use of case studies and examples

By Krastyo Dancev on 4/29/2017

I'm impressed with the simple, efficient and portable exercises presented in this course. And I LOVED that not only was there a thorough explanation of each exercise but that Sorin provided on-going discussion of her own results. Clever and effective approach. Thanks for an awesome course! This course delivers! The tips are easy, can be done by anyone, anywhere, anytime and they are all free! I also like that she brings up that negative feelings are often a warning to check what is going on.

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Overall Score : 90 / 100