Master Conflict Resolution with Restorative Conversations (Udemy.com)

Some helpful info but very repetitive. Could have been half the length.

Felt outdated and the 31 question assessment covered lots of content not in the course.

The course was really good. I would have appreciated it more if the lecturer expanded abit more on the points. They are very deep and need time to work through.

Richard Human is such a prolific speaker. He has a calm and very convincing manner that engages the viewer to listen attentively to his talk and glean from it. I am going through the video once, then I shall watch it again and take notes. I shall do this for each one. He has some really effective methods for conflict resolution that can even be used in social and familial relationships.

I wish I had this 10 years ago. Very practical tips with great context that helped me reflect on how I have handled certain situations in the past. The role play was excellent to practice and get immediate feedback. I look forward to putting this guidance to use with my team.

Exceptional course. Easy and understandable but at the same time transformational. From being fearful of conflict I now welcome the opportunity to have sometimes difficult but always honest conversations. Thank you Richard.

I found this course incredibly helpful and immediately applicable to real workplace situations. Richard Human was an excellent presenter—engaging, knowledgeable, and clearly experienced in conflict resolution. The strategies he taught were practical, easy to understand, and grounded in real-world examples. I left the course feeling much more confident in handling difficult conversations and creating a more positive team environment. I would highly recommend this training to anyone looking to improve their conflict resolution skills.

Richard is an engaging presenter, showing empathy and understanding in regards to solving conflict. He mixes research with practical tools and techniques. By encouraging us to play and practice incrementally, the process seems far less daunting! Highly recommended!

Excellent. Richard provides ongoing practical insights / examples to try out. The resources provided are concise and easy to follow. The key concepts are reinforced through the course. A great resource that can be revisited to build skills. Thank you Richard.

I recently completed the Restorative Conversations course — and it genuinely changed how I see communication and leadership. After personally experiencing a toxic environment and poor management from HR, I realized how essential it is to create safe spaces where people feel heard, respected, and valued. This course can help understand how to navigate difficult discussions with empathy, balance, and courage. Every module — from active listening to managing emotions — gives you tools to rebuild trust and shape a healthier culture at work. Highly recommend it to anyone who wants to lead with humanity and transform workplace dynamics for the better. Thank you for sharing Richard.