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Microsoft Office 365 Administration Training For IT Support (Udemy.com)

IT Troubleshooting with Essential Office 365 Administration Explore User Management and Security Measures.

Created by: Collins Gidisu

Last updated August 2024

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What you will learn

  • Gain a thorough understanding of Office 365 user management and administration.
  • Learn effective troubleshooting strategies for common Office 365 issues.
  • Develop proficiency in managing and securing Office 365 applications and data.
  • Acquire practical skills for maintaining and optimizing Office 365 services for organizational needs.

How it compares

Against the other 1,182 rated Udemy courses in IT & Software on CourseDuck:

  • Rating4.4 out of 5higher than 30% of them
  • Reviews186#844 of 1,183 by number of reviews
  • Length3.7 hoursshorter than 64% of them
  • Last updatedAugust 2024earlier than 63% of them

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Course Description

With Zero Experience in Office 365 administration, this course gives you a hands-on practical approach to taking on Office 365 administration duties in addition to your regular IT Support duties.

Practical Office 365 Administration Skills:

  1. Navigate the Admin Center with hands-on exercise for real-world control.

  2. Dive deep into Azure Active Directory, gaining practical expertise in user identity management.

  3. Optimize your email and collaboration setup and troubleshooting with tangible skills in Exchange Online

Office 365 Security Expertise:

  1. Implement advanced security measures for a secure office 365 user accounts (MFA etc).

  2. You would learn how to investigate suspicious activities in office 365

  3. You would learn how to remediate and handle compromised accounts in office 365

Offer Support to Office 365 Apps:

  1. Learn about office 365 licensing and access office 365 apps and functionalities.

  2. Learn how to activate office license for uses to use word excel outlook and teams.

  3. Learn how to troubleshoot software issues in Word, Excel, Teams, OneDrive for windows and mac users.

Streamline File Management Using OneDrive:

  1. Gain Practical experience with setting up OneDrive

  2. Learn how to troubleshoot common OneDrive issues and provide OneDrive support for windows and mac devices.

Master Email and Calendaring in Outlook:

  1. Develop mastery in Outlook with hands-on tasks, ensuring optimal organizational efficiency.

Enroll today to gain practical, hands-on experience in Admin Center, Azure Active Directory, Exchange Online, security measures, Microsoft Teams collaboration, OneDrive management, and Outlook usage. Elevate your skills as an IT professional and confidently apply your knowledge in real-world scenario.

Learn by Doing.

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Instructor Details

Collins Gidisu

Hello, I'm Collins Edem, an enthusiastic and dedicated IT professional, and I am thrilled to be your instructor for the series of IT Courses from entry to advanced levels. With a passion for technology and a wealth of experience in the industry, I am committed to empowering aspiring IT support professionals to achieve their career goals.

My journey into the tech world began with a fascination for computer hardware, and I have since honed my skills to become a seasoned troubleshooter and customer service expert. Having navigated the challenges of breaking into the tech industry myself, I understand the importance of practical knowledge and hands-on experience in this dynamic field.

As a certified tech career coach, I have guided numerous individuals on their path to IT support success, and I am excited to share my expertise with you. Through my comprehensive courses, I will equip you with the fundamental skills and confidence needed to excel in IT support roles.

From mastering computer hardware to developing effective troubleshooting techniques, we will embark on an engaging learning journey. Additionally, we will focus on enhancing your customer service prowess, enabling you to provide exceptional support in various communication channels.

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Reviews

4.4

186 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Shreeraj V Ghadi on 12/19/2025

worderfull experiance simple leaning

By K M on 7/31/2025

i couldnt get a job for a couple of months as a developer but i needed to stay in the industry. i picked this up and its giving me interviews thanks brother

By Jassie Mann on 7/8/2025

Loved this IT Troubleshooting with Essential Office 365 Administration course prior to get me applying for jobs related to Azure & office 365 skills

By Sarah Etse Omogbemhe on 6/3/2025

The course was insightful, with clear explanations and practical examples. I highly recommend.

By Bao Wong on 5/14/2025

I like the content, it was clear to understand and learning a lot of what office365 can really do.

By Ameh Gabriel Enemona on 4/14/2025

leaning IT support on azure active directory and admin center became an eye opener for me. i can assign a user now an do so many things.

By Itumeleng Molefe on 2/5/2025

Hi Collins Gidisu thank you very much with this create course its clear, you made everything simple i did enjoy this course.

By Giezi Mora on 12/10/2024

There are no troubleshooting for M365 apps, just a reminder that we can find in many YT videos or Microsoft documentation. I'm very disappointed. Also, just explain on Mac OS, not Windows OS, the location of the menu, tabs, and more, are different each of other.

By Kenneth Etse Dzidzor on 3/31/2024

Tutor is very clear with his explanations and demonstrations, This makes it easy to follow and understand

By Agnes Amakye on 3/30/2024

I am gaining a lot from the practical perspective on this course as i am looking forward to offering office 365 admin support in my new job role

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Overall Score : 88 / 100