Operations Analytics

This Specialization provides an introduction to big data analytics for all business professionals, including those with no prior analytics experience. You'll learn how data analysts describe, predict, and inform business decisions in the specific areas of marketing, human resources, finance, and operations, and you'll develop basic data literacy and an analytic mindset that will help you make strategic decisions based on data. In the final Capstone Project, you'll apply your skills to interpret a real-world data set and make appropriate business strategy recommendations.

( 384 Reviews )

Created by: Senthil Veeraraghavan

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Overall Score : 98 / 100

Course Description

This course is designed to impact the way you think about transforming data into better decisions. Recent extraordinary improvements in data-collecting technologies have changed the way firms make informed and effective business decisions. The course on operations analytics, taught by three of Wharton's leading experts, focuses on how the data can be used to profitably match supply with demand in various business settings. In this course, you will learn how to model future demand uncertainties, how to predict the outcomes of competing policy choices and how to choose the best course of action in the face of risk. The course will introduce frameworks and ideas that provide insights into a spectrum of real-world business challenges, will teach you methods and software available for tackling these challenges quantitatively as well as the issues involved in gathering the relevant data.This course is appropriate for beginners and business professionals with no prior analytics experience.

Time: 12h

Instructor Details

Senthil Veeraraghavan

4.9 Rating
384 Reviews

Senthil Veeraraghavan researches on the role of Information and Uncertainty in Operations Management, using Theory and Data Analysis. His current research is on operational implications of consumer behavior in queues and services. His research has appeared in Management Science, Operations Research, Manufacturing and Service Operations Management and Production and Operations Management jounals. In 2013, his paper on Quality Speed Tradeoff issues in health care services won the first award for the Best Operations Paper published in Management Science. Senthil teaches classes on Operations Strategy and Operations Management and recently received 2013 and 2014 Wharton Excellence in Teaching Awards for those courses. Senthil graduated from Indian Institute of Technology, Bombay and received his Phd from Carnegie Mellon University.

Reviews

4.9

384 total reviews

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By Brittany M on 9-Mar-17

Mostly great- a few areas of poor instruction, making it difficult to follow.

By TJ N on 26-Nov-16

Love it in general, very useful and relevant content and easy to follow through. Week 1 delivery is not as engaging as one would have hoped, but picked up later in the course.

By Nazatul A B A R on 30-Jun-17

Course is good.

By Lukas F on 14-Jun-17

Overall interesting course with exams reflecting what was learned during the lectures. However, there are some inconsistencies on the slides.

By kartik on 28-Sep-17

Great course! Really clears up the decision tree concepts!

By Sachin S on 2-Sep-17

Prof. Senthil can definitely improve on delivering the lecture as it was very deflating. Reading out the slide content is not exactly a good way to put forth concepts. Prof. Sergei and Gan did a fantastic job in explaining the concept and demonstrated using excel perfectly. Learned a lot of new concepts and I am able to allocate the same in realistic environment.

By Dhairya J on 25-Aug-17

It was an amazing learning relaredto operations and came to know about the great excel tools for simulation which can be used for solving many problems and well explained by professors with the detailed knowledge

By Gladys L on 17-Dec-16

This course not only enables me to understand why I am studying for Probability Theory but also provides hands-on tools that we can apply to the real-world. I really appreciate that!

By Murali K on 21-Aug-16

Provides a understanding of simulation and optimization using very simple examples. Perfect for beginners, not so much if you looking for more in-depth discussion to solve complicated problems.Also, Week 3 and Week 4 test more on your Excel skills rather than actual simulation and optimization knowledge.

By Emily G on 2-Dec-18

It was difficult to do the Data Simulation problems with different softwares, but still a great class with great concepts!

By surya c on 5-Mar-19

EXCELLENT COURSE FOR BEGINEERS, THIS COURSE IS ALL ABOUT DECISION MAKING IN DIFFERENT SETTINGS, AS EACH PROGRESSES THE COURSE MATERIAL TURNS VERY MUCH INTREASTING. ALL THE PROFESSORS ARE GREAT AT EXPLAING EVERY DETAIL FOR AWESOME UNDERSTANDING

By Vivek G on 26-Feb-19