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Operations Management: Operations Scheduling (Udemy.com)

Operations Management Training Program (Course 6 of 8)

Created by: Sorin Dumitrascu

Last updated November 2025

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What you will learn

  • Identify the main objectives of scheduling.
  • Identify the key areas with which each level of scheduling is concerned.
  • Identify the main challenges of scheduling of staff in a service environment.
  • Calculate the minimum number of employees needed daily and weekly in a given service related scenario
  • Match approaches to loading work centers with their characteristics.
  • Sequence jobs using a variety of sequencing rules.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.3 out of 5higher than 15% of them
  • Reviews135#1,049 of 1,211 by number of reviews
  • Length2.2 hoursshorter than 60% of them
  • Last updatedNovember 2025more recently than 54% of them

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Course Description

The  course on Operations Scheduling is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience.

Whether we realize it or not, we all conduct our everyday activities according to a schedule. Whether this schedule is formal or informal, highly organized or very casual, it's a schedule none the less. This course is concerned with operations schedules, which are by necessity always formal and organized.

Operations scheduling is an integral part of operations management, as it assigns tasks to an organization's available resources, which can include facilities, personnel, machinery, and equipment. It also establishes the order for performing these tasks to meet production priorities and targets.

Operations scheduling applies to a medium to short-term time frame and deals with tactical issues. It takes place once the long term strategic tasks such as demand forecasting and capacity planning have been completed. This course presents an overview of scheduling and explains the specific characteristics and challenges of scheduling in service-based organizations.

The two major components of scheduling – loading and sequencing – will also be explained. Loading designates how jobs are assigned to resources, and sequencing provides the order in which they are carried out.

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

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Instructor Details

Sorin Dumitrascu

I'm Sorin Dumitrascu. I work as an advisor for an international humanitarian organization. Until 2025 I was City Manager of Ploiești, Romania (a city budget of about EUR 200 million), and earlier I was Deputy Director General of Romania's prison service. Since 2015 I have published nearly 200 courses here, taken by more than 360,000 learners.

I'm a public manager and a trainer of trainers, with 15+ years of experience designing and delivering practical courses in management, human resources, project, program and portfolio management, business analysis, operations and finance.

I teach what I practice. I have led and advised projects for the United Nations, the European Union, NGOs and private companies, with a focus on measurable results in organizational performance, industrial relations, prisons and corrections, and adult education.

My courses are built for busy professionals:

- Courses that prepare you for PMI and HR certification exams, plus Six Sigma

- Real case studies from the public sector and from companies

- Templates, checklists and practice resources you can use right away

- Clear, step-by-step lessons with practical assignments

Education: MSc in Policy Making in the European Union (Loughborough University, UK); Bachelor in Administrative Sciences (Public Administration), University of Craiova; Public Manager Diploma, National Institute of Administration (Romania).

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Reviews

4.3

135 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Nemesio D. Hernandez on 5/8/2024

Learning. Keep going.

By Nargiz Mammadova on 1/10/2024

It was informative

By Costa Poilas on 4/9/2023

more teorical and less practical. the examples it would be better if wasn't a simply lecture of a slide.

By Winke Jont on 9/15/2022

This course provided me an excellent overview. The instructor made the sessions interesting, and his style is very engaging. I highly recommend this course

By Adnan Uzun on 10/26/2020

This is the best business plan course. Thanks Sorin for offering what I've been looking for and struggling to find. I highly recommend to anyone serious about creating the best business plan.

By Ivanova Carla on 10/23/2020

I was able to get full idea about networking and able to understand topics in the training. Packet tracer labs make it even more interesting. Overall a good course. Thank you for the course.

By Clara Johanson on 10/13/2020

I really enjoyed the online course. I thought it was well planned and laid out, easy for me to follow. Learned different aspects involved in dropshipping and not feel overloaded and rushed.

By Angelika Krejci on 6/1/2020

The course is very helpful. I'm learning new things about the operations management at every step. This is really helping me progress to a different part of life, That I never expected to move towards.

By Annas Al Serhaid on 5/5/2020

the speaking speed is a bit slow, it would help if the speed was more realistic

By Kees Buij on 2/8/2020

Very informative course. I have learned a great deal about basic scheduling. I know that there is a lots more about this, and cannot be done in one course. But, is a good start.

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Overall Score : 86 / 100