Operations Management: Supply Chain Management (Udemy.com)
Operations Management Training Program (Course 3 of 8)
Created by: Sorin Dumitrascu
Last updated November 2025
What you will learn
- Sequence the components of the supply chain.
- Identify the key drivers of supply chain management.
- Identify the characteristics of supply chain management in service organizations.
- Match supply chain strategies of service organizations with their key characteristics.
- Identify criteria for selecting and combining different supply chain strategies.
- Match supply chain areas with key indicators of their performance.
How it compares
Against the other 1,210 rated Udemy courses in Business on CourseDuck:
- Rating4.4 out of 5higher than 27% of them
- Reviews163#991 of 1,211 by number of reviews
- Length2.2 hoursshorter than 60% of them
- Last updatedNovember 2025more recently than 54% of them
Course Description
The course on Supply Chain Management is part of the Operations Management Training Program which includes a number of eight sections also presented as individual courses for your convenience.
The overall performance of a business can be determined by the effectiveness of its supply chain management. This is an integral part of operations management. It involves the coordination of multiple areas of business within a company in order to serve the market in the best possible manner. Supply chain management includes procurement, production operations – the actual production of goods – and logistics.
There are several methods to illustrate supply chains that are related to services and products in an organization. These methods differ from organization to organization, as well as between manufacturing and service industries.
There are four areas of supply chain management that this course covers: basics of supply chain management, supply chains in service organizations, supply chain strategies, and performance measurement of the supply chain.
In the first topic, you'll learn about the basics of supply chain management. The five major components of a supply chain are the suppliers, factory, warehouse, store, and consumer. In the second topic, you'll learn about supply chains in service organizations. These supply chains must take into account factors such as variations in output, the human factor, and efficiency.
In the third topic, you'll learn about supply chain strategies. Lean production is one common supply chain strategy. Another is agile and mass customization. In the fourth topic, you'll learn about performance measurement. Performance is measured in four main areas: planning, operations, delivery, and post delivery.
Having an effective supply chain in place is essential for both manufacturing and service companies. Once they have a supply chain strategy in place, companies must take the time to monitor its effectiveness continuously and improve it as necessary. This course will explore how to manage supply chains in manufacturing and service companies.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Instructor Details
- 4.4 Rating
163 Reviews
Sorin Dumitrascu
I'm Sorin Dumitrascu. I work as an advisor for an international humanitarian organization. Until 2025 I was City Manager of Ploiești, Romania (a city budget of about EUR 200 million), and earlier I was Deputy Director General of Romania's prison service. Since 2015 I have published nearly 200 courses here, taken by more than 360,000 learners.
I'm a public manager and a trainer of trainers, with 15+ years of experience designing and delivering practical courses in management, human resources, project, program and portfolio management, business analysis, operations and finance.
I teach what I practice. I have led and advised projects for the United Nations, the European Union, NGOs and private companies, with a focus on measurable results in organizational performance, industrial relations, prisons and corrections, and adult education.
My courses are built for busy professionals:
- Courses that prepare you for PMI and HR certification exams, plus Six Sigma
- Real case studies from the public sector and from companies
- Templates, checklists and practice resources you can use right away
- Clear, step-by-step lessons with practical assignments
Education: MSc in Policy Making in the European Union (Loughborough University, UK); Bachelor in Administrative Sciences (Public Administration), University of Craiova; Public Manager Diploma, National Institute of Administration (Romania).
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Reviews
By Nikhil Singh on 6/12/2022
very good experience
By Deanne Thrussell on 5/9/2022
If you're looking for a comprehensive Operations Management Supply Chain Management course, look no further than Sorin Dumitrascu's Udemy course. Sorin is a seasoned Operations Manager and Supply Chain Manager, and he knows how to teach. The course is well-organized and easy to follow. You'll learn about the key concepts and techniques of Operations Management Supply Chain Management, as well as how to apply them in real-world scenarios.
By Ellis Spencer on 5/4/2022
This course is really helpful if you want to understand the basics of Operations Management Supply Chain Management. Sorin Dumitrascu is a great instructor and he makes everything easy to understand. You can also ask him questions and he will reply to you. The course is well-organized and it covers a lot of material. I would definitely recommend it to anyone who wants to learn more about Operations Management Supply Chain Management.
By Melba Fosse on 4/22/2022
The Operations Management: Supply Chain Management updated) course is comprehensive and it offers a lot of practical knowledge that any aspiring supply chain professional would need. The instructor - Sorin Dumitrascu - explains things with care, patiently answering all questions and showing a positive attitude throughout the course, no matter how boring some topics might be to cover. I'm glad I had this opportunity to take this course and I highly recommend it to anyone who has the same career goal and wants to kickstart his journey into one of the most interesting fields that exist today.
By Bridget Michaelson on 4/19/2022
My experience taking the Operations Management: Supply Chain Management course from Sorin Dumitrascu was very gratifying. I would definitely recommend it to anyone looking for this particular course of study as it is taught in-depth and precisely what you would expect from a best-selling author. I enjoyed the assignments and projects featured in this class - they were challenging, stimulating and afforded me the opportunity to adequately prepare myself for working in industry or getting an advanced degree after learning the ropes via this online offering. I rate this online course a five out of five stars if it isn't already!
By Allen Julia on 4/17/2022
I'm taking the Operations Management: Supply Chain Management course by Sorin Dumitrascu and it is amazing. The course material is well-designed and sums up all of the important concepts that I will need when I begin my career in the field. He's a great instructor that's very friendly, easy to communicate with, but still gets to the point effectively. I appreciate the fact that he gives out his contact information via email so that people feel comfortable contacting him outside of class time if they need help or have a question. Thanks so much for such an awe-inspiring online learning tool!
By Tyron Alana on 4/15/2022
The International Business and Supply Chain Management course will teach you timely topics in a relatable way. Although the details included are somewhat lacking, the instructor's years of experience give the class an easy-to-understand style with enough structure. If you have a little time to spend online and need to learn about supply chain management in a professional, but accessible way, this is definitely one that shouldn't be missed.
By Korey Drake on 4/10/2022
The Operations Management: Supply Chain Management course is not one to be taken lightly. The course is extremely complex and requires detailed knowledge in order to pass it. Its organization, design and delivery are highly sought after by people who want to learn new skills fast. The instructor, Sorin Dumitrascu , is exceptionally well educated on the subject of supply chain management, and he presents all the relevant concepts with a great degree of knowledge and competence. This online course is highly recommended for anyone interested in learning about effective ways of structuring their own supply chains!
By Chantel Ackerman on 4/8/2022
The v developed is a great way of learning online about a complex subject. The course is well structured, designed and delivered. This online course is highly recommended for people interested in effectively learning new skills. Sorin Dumitrascu is an engaging instructor and presents the most relevant concepts with competence while making you feel as if he's right there in the room with you, more like an old friend helping you rather than someone you've just met.
By Shivani - Gupta on 10/23/2020
It was great to be a part of this training program . I have learned the things in precised and interesting way
Quality Score
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Overall Score : 88 / 100












