Quality Systems, Models and Theories (Udemy.com)

Course materials are obsolete and can not be built upon for today's quality standards. I could not reach more than 35/37 lectures (despite the course being completed), and hence could not print the certificate for completion

A great introductory course for everyone who is interested how to improve quality in their organization or in the work processes. Thinking about improving quality in automated customer support has played important part in my work during the past 6 months, so it was great to have an overall introduction to different systems, models and theories. The end task actually expanded to a more extensive documentation of creating quality plan and defining quality practices, processes and resources.

TL,DR: The content is a good broad introduction, but explanations are so chopped it compromises the video pacing. It is a quick introduction to Quality Management in general. Even though some references are outdated (ISO 9001 version, for example), it is a good course to start before digging deep in each concept individually. I must say a GIGANTIC down point is the pacing of the classes... The audio was drastically chopped, leaving no pauses between explanations of concepts or bullet points, what makes it very hard to understand in one go (constant pauses are impossible to avoid). Mismatch between what is shown in the video and explained by the narrator (video is ahead of the explanation) is also extremely common, making it even harder to understand. In the end, you make a very high effort to learn those basic concepts from the videos.

The course isVery comprehensive and well-presented. It is obvious that a lot of thought and effort went into creating this course. The instructor is also very knowledgeable and experienced in the field. This course is an excellent resource for anyone wanting to learn about quality systems, models and theories. It is well- structured and easy to follow. I would highly recommend it to anyone interested in this topic.

This course is a great overview of quality systems and models. The instructor has a passion for the material and his enthusiasm and knowledge are apparent as he explains concepts and provides examples. I liked the examples provided as they were easy to understand and apply. The course is well organized, easy to follow and understand and the instructor provides additional resources to assist you in your learning. I would recommend it.

If you're looking for a comprehensive course on quality systems, models, and theories, look no further than Sorin Dumitrascu's Quality Systems, Models and Theories course on Udemy. Sorin is a top-notch instructor, and he does an excellent job of explaining complex concepts in an easy-to-understand way. The course is well-organized and covers a wide range of topics, from Deming's 14 Points to Six Sigma methodology.

This was a very informative course, mostly of the headlines of "what quality is" rather than the "how to implement". The course provides the quality management options that are available and the theorist behind them. In my experience, if you have been in Quality Management through natural company growth or have joined a new company, this will put more meaning behind daily practice and give you the ability to see the stem of how things were implemented. Sorin is very clear and uses concise information and allows reflection time for each new topic. Each section is broken into manageable sections. Thanks Sorin!

This course was absolutely phenomenal. Definitely applicable from Day 1 to small business and corporate giant alike. I will absolutely stay on the lookout for more courses by the instructor. This is an excellent course for quality management as well; many of these concepts are applicable in marketing jobs today and will remain relevant due to the nature of how people think and process information.

I have always her about quality in the work place but never get the full concept. This lession has given me a new insight of what true quality is about and what it really entails. The lecturer is very clear in his explanation and therefore this makes it easy to follow along. I have learnt a lot about the importance of quality in our work place and most of all to fight by all means not to have cost of non-conformance because that can results in our productions being recall.

Great course-clear understanding of fundamentals of quality management,it will be helpful for analysing , maintaining quality and controlling and producing of quality products,services to the customer. I have learnt a lot about the importance of quality in our work place and most of all to fight by all means not to have cost of non-conformance because that can results in our productions being recall.