Salesforce Admin certification course (Udemy.com)
Pass your Salesforce Admin certification exam. Covers all topics as mentioned in Salesforce study guide.
Created by: Deepika Khanna
Last updated September 2025
Our take
Based on the ratings of 6,171 students, a sample of their written reviews and the syllabus, as the course stood in September 2025. No course pays to be reviewed.
Deepika Khanna's course is a build-along tour of Salesforce administration, aimed at the Admin certification. It runs about 28 hours over 177 lectures and 30 sections, and it starts by creating a free developer account, so no prior experience is needed. The heaviest blocks are automation (workflows, approval processes, Process Builder, then Flows), data security and sharing, and reports and dashboards. It was published in 2015 and has roughly 33,600 students, so it works better as a learn-the-platform course than a last-week cram session.
Reviewers like the teaching. They describe explanations that are slow and detailed, and they say the course feels like working in a real org, not watching slides. The rating is 4.6 across 6,171 reviews, with 3,338 of them five stars. The complaints are consistent, though. Several say the Salesforce screens in the videos look older than what they see now. One reviewer says it is not aligned with the exam, and another says Sales Cloud and Service Cloud topics, about a quarter of the exam by their count, are missing.
The last update was in September 2025, so expect some screens to differ from your own org. Treat it as a solid base for understanding how Salesforce fits together, then add the official study guide and a separate source of practice questions to patch the gaps. The course itself has seven quizzes and no full practice exams. Complete beginners will get the most from it. Someone a few weeks from the exam should plan on supplementing it.
Pros
- Slow, detailed explanations that reviewers say suit people with no Salesforce background
- Built in a real org, so reviewers feel they are doing admin work, not watching slides
- Long, deep sections on sharing, data security, Flows and approval processes
- Starts from a free developer account and needs no programming knowledge
Cons
- Videos use an older Salesforce interface, which reviewers say causes some confusion
- A reviewer says Sales and Service Cloud exam topics are missing from the syllabus
- Only seven quizzes and no full practice tests, so exam readiness is left to you
Deepika's explanation is excellent, she covers every detail slowly & steadily. Big thanks to her
Listed for all levels, but it really suits beginners. No programming needed, and working admins will find little new.
What you will learn
- Build your own custom App using Salesforce.
- By the end of the course, you should be able to build an application using the declarative syntax.
- Understand the high level requirements and translate that to an application on Salesforce
- Build data model using objects, fields, relationships and validation rules
- Build business logic using workflows & Approval Processes
- Build UI using RecordTypes, PageLayouts, Tabs & Apps
- Create Profiles and Permission Sets to control user access level
- Setup security for records using Organisation wide dafaults
- Create Users and assigning them to appropriate Profiles & Permission Sets. Manage Licenses
- Build the sharing model using tools like Role Hierarchy
- Use the Data Loader tool to Import, Update, Delete & Export records
- Build reports and dashboards
Course content
30 sections · 177 lectures · 28 hours of video 7 quizzes, 8 articles
- 1Let's get Started 2 free previews11 lectures · 19 min
- 2Object and Fields in Salesforce 2 free previews15 lectures · 2.3 hours
- 3Custom Fields and Relationships1 quiz
- 4Page Layouts in Salesforce1 lecture · 10 min
- 5Validation Rules In Salesforce8 lectures · 1.1 hours
- 6Formula fields in Salesforce5 lectures · 58 min
- 7Notes: Formula Fields1 lecture
- 8Quiz1 quiz
- 9Different types of Relationship in Salesforce10 lectures · 1.3 hours
- 10Quiz1 quiz
- 11Rollup Summary in Salesforce1 lecture · 8 min
- 12Notes: Roll Up Summary1 lecture
- 13Many to Many relationship in Salesforce: Junction Object3 lectures · 25 min
- 14Quiz1 quiz
- 15Sample Exam Question for the Admin Certification1 lecture · 5 min
- 16Data Loader and Data Import Wizard12 lectures · 1 quiz · 59 min
- 17Sharing Settings12 lectures · 1.7 hours
- 18Data Security in Salesforce : OWD, Role Hierarchy, Sharing Rules, Manual Sharing13 lectures · 2.4 hours
- 19Special Permissions: View All, Modify All, View All Data and Modify All Data3 lectures · 19 min
- 20Recycle Bin1 lecture · 5 min
- 21Page Layouts and Record Types in Salesforce1 lecture · 19 min
- 22Quiz: Data Security1 quiz
- 23Automation tools in Salesforce : Workflows, Approval Process, Process Builder21 lectures · 4 hours
- 24Quiz : Approval Process, Workflow, Process Builder1 quiz
- 25Flows in Salesforce15 lectures · 3.4 hours
- 26Standard Objects in Salesforce14 lectures · 2.8 hours
- 27Reports and Dashboards in Salesforce18 lectures · 2.8 hours
- 28AppExchange4 lectures · 44 min
- 29Application Lifecycle4 lectures · 55 min
- 30Salesforce Admin 201 Certification Question and Answers2 lectures
Who it is for
The instructor says it suits
- Newbies who want to build applications on Salesforce. No prior programming knowledge required.
- Developers or Consultants who would like to migrate to Salesforce from other CRM & All those who want to make a career in Salesforce
- This course is not for you if you're already a Salesforce Admin or Developer looking to learn more advanced concepts of Apex Curriculum
- If you are looking to pass your Salesforce Admin certification.
- This course covers all the salesforce admin topics as presented in study guide .
What you need before you start
- No prerequisites as such, just be willing to learn new concepts
- Excitement to build your first APP using salesforce
- You will need a computer and Internet connection to take this course. We will start from creating a free salesforce developer account.
Course Description
Master Salesforce & Get Certified – Your Future Starts Here
Struggling to Understand Salesforce? Overwhelmed by Certification Prep?
You’re not alone. Many aspiring Salesforce professionals find themselves stuck—lost in technical jargon, unsure of what to study, and nervous about passing the exam.
But failing isn’t an option when your dream job is on the line.
Imagine walking into your certification exam with total confidence, knowing you have the knowledge and skills to pass on your first attempt. Imagine the doors that will open—higher salaries, better job opportunities, and the ability to work with one of the most in-demand platforms in the world.
This course is designed to take you from confusion to clarity, from frustration to success.
Why This Course?
Unlike other courses that overload you with information without clear guidance, this program follows a step-by-step, structured approach that ensures you don’t just memorize concepts—you truly understand them.
Comprehensive Curriculum – Covers every topic required for the Salesforce Admin Certification, explained in a way that makes sense.
Hands-On Learning – Gain real-world experience with practical exercises and real Salesforce org examples.
Exam-Focused Strategy – Learn the exact format of the exam, common pitfalls, and test-taking strategies to maximize your score.
Beginner-Friendly Approach – No prior experience? No problem. We break down complex topics so anyone can learn.
Lifetime Access & Updates – Stay up to date with Salesforce’s latest changes and review the material whenever you need.
Who Is This Course For?
Anyone preparing for the Salesforce Administrator Certification
Beginners looking to enter the Salesforce ecosystem
Career changers wanting to break into tech with a lucrative skillset
Current Salesforce users looking to validate their knowledge with certification
What You’ll Achieve
After completing this course, you will:
Be fully prepared to pass the Salesforce Administrator Certification Exam Understand the core Salesforce functionalities with real-world applications
Gain hands-on experience with Salesforce
Build a strong foundation for a high-paying career in tech
Your Career Transformation Starts Now
The Salesforce job market is booming, with 6.3 million new jobs projected by 2026. Companies are actively looking for certified professionals to help them manage and optimize their Salesforce environments.
Don’t waste time on scattered resources or outdated study materials. This course is your shortcut to success—structured, strategic, and designed to get you certified faster.
Are you ready to invest in your future?
Enroll Now & Start Your Journey to Salesforce Certification
Instructor Details
- 4.6 Rating
6,171 Reviews
Deepika Khanna
Salesforce Instructor | Salesforce AI & Data Cloud Specialist | Oracle-Certified Java Developer
Hi, I'm Deepika Khanna — an Oracle-Certified Java/J2EE Developer and seasoned Salesforce AI Architect with over 200,000 students enrolled across 43+ top-rated courses on Udemy.
My mission is straightforward: to help you gain real-world, hands-on experience while preparing for high-impact Salesforce certifications that advance your career.
Over the years, I've helped thousands of learners pass their certifications on the first attempt — including the Salesforce Certified AI Associate, Salesforce Agentforce Specialist, Salesforce Data Cloud Consultant, and Salesforce Lightning Flow Automation.
With a strong foundation in Salesforce, Java, J2EE, and cloud technologies, every course I design is project-based, beginner-friendly, enterprise-relevant, and continuously updated to reflect the latest platform releases.
Why Learn with Me?
Rated 4.5 stars by over 48,000 reviewers, my courses have reached more than 200,000 students worldwide. I maintain a 90%+ certification pass rate by focusing on real projects rather than passive theory — giving you the practical skills employers and certification boards actually test for.
Top-Rated Courses
Salesforce Data Cloud Consultant Certification — Bestseller, 4.7 Stars
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Reviews
By Kella Dhanush Venkata Sai on 8/27/2026
salesforce UI was changed, but still explaining the process using old vesion makes little confusion
By Harish Nagaraj on 7/13/2026
There is a lot of things missing it needs to be updated to reflect the recent version of Salesforce. The course does give to a starter kit for understanding about Salesforce with hands on work but I think its not aligned from the exam perspective.
By Samuel Kelly on 2/15/2026
I think so far so good. The Resource person has been fantastic and i pray it continues this way for me to make a headway. I can rate Deepika so far 97.5%. She left something little at hang but i am hoping she comes back to it. But so far, she's been FANTASTIC
By Victor Arreaza on 11/29/2025
Hasta ahora la información básica de introducción y elementos de Salasforce están acorde a lo esperado. Espero que en los próximos tutoriales se siga profundizando en estos temas básicos iniciales. Es recomendable actualizar los contenidos a la fecha, por ejemplo incluir FORECASTS, Einstein, Workflows y Process Builder serán próximamente retirados de SALESFORCE
By Adegunju Alex on 11/3/2025
Ohun tó dájú jù ni bí olùkọ́ ṣe pín gbogbo ẹ̀kọ́ sí apá kéékèèké, tó sì ṣàlàyé kọọkan pẹ̀lú àdánwò àtì àpẹẹrẹ. Bí o bá jẹ́ ẹni tuntun nínú Salesforce, kóòsì yìí ni ìtọ́sọ́nà tó dára jù lọ. Ó jẹ́ kí ìmọ̀ tó dàbí ẹni tí kò leé mọ̀, di ohun tí o lè mọ̀ dáadáa.
By Jordan Flex on 11/3/2025
Beyond theory, the course aligns tightly with the certification objectives and equips you for real world work. The instructor emphasizes not just what to know but how to apply you come away with a functioning app and the confidence to navigate the Admin exam and job interviews alike.
By Daniel Tomas on 10/30/2025
An incredible course for anyone wanting to start or advance their Salesforce career! Deepika explains everything clearly and provides real-world insights that make learning practical. I now feel confident working with Salesforce thanks to this course!
By Papy Dane on 10/23/2025
An incredible course for anyone wanting to start or advance their Salesforce career! Deepika explains everything clearly and provides real-world insights that make learning practical.
By Jerimiah Sang on 10/21/2025
This course by Deepika Khanna is absolutely brilliant! It provides detailed explanations, practical examples, and hands-on exercises that truly help you build confidence in Salesforce.
By Khanna Rachel on 10/12/2025
Truly Eye Opening! The instructor breaks everything down clearly, and the lessons are both practical and easy to follow. I’m already applying what I’ve learned in real projects!
Quality Score
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Overall Score : 92 / 100












