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Salesforce Certified Platform Administrator (Mar 2026) (Udemy.com)

Updated Mar 2026 - Want to pass the Salesforce Admin Exam? with a focused course including mock test and best practice?

Created by: Francis Pindar

Last updated March 2026

Our take

Based on the ratings of 19,263 students, a sample of their written reviews and the syllabus, as the course stood in March 2026. No course pays to be reviewed.

This is exam prep for the Salesforce Certified Platform Administrator test, taught by Francis Pindar. It runs 143 lectures across 13 sections, about 22.6 hours in all, and follows the exam syllabus closely. Students set up a free org, build a small invoicing app, then move through automation, security, reporting, data management and the Sales and Service clouds. It is pitched at absolute beginners and working admins alike, and more than 104,000 students have enrolled.

Reviewers praise the fit with the exam and the teaching. One says the contents line up perfectly with the syllabus, others call the explanations easy to follow for a beginner, and one reviewer who focused on weak sections says a retake score rose 30 points within a week. The complaints are blunt, though. Many videos were recorded years ago in Salesforce Classic, so the screens don't match the Lightning org new users land in. Some reviewers got lost, a few say the audio runs fast, and one says questions go unanswered.

About 89 percent of the 19,263 ratings are four or five stars, and most of the low scores are about age. The course now has an Agentforce section, but it is five lectures and 20 minutes, so the core video is still older. Treat it as a solid syllabus spine and add a current practice exam, plus a free org for hands-on time. Anyone who already knows Lightning will cope better than a true newcomer.

Best forBeginners who want a clear, syllabus-ordered walk through every Admin exam topic, starting from a free org.
Skip it ifYou need current Lightning screens throughout, or hands-on practice from the first minutes.

Pros

  • Sections follow the exam syllabus, and one reviewer says the contents line up perfectly with it
  • Short lectures, none over 20 minutes, plus 7 quizzes and a mock exam section
  • Beginners say the explanations are easy to follow and need no prior Salesforce experience
  • Includes an Agentforce section, though it runs only five lectures and 20 minutes

Cons

  • Many videos were recorded in Salesforce Classic, so screens often differ from today's Lightning
  • One reviewer says student questions have gone unanswered for the last two to three years
  • Audio runs fast for some, and the first hour or so is intro before real practice
Content needs to shift to lightning focused, with applicable references to classic. Very good teacher, very knowledgeable, and content was good - just outdated in a several areas.
Chad Simmons, a student

Suits true beginners on paper. In practice, the Classic-era video can confuse anyone new to the Lightning screens.

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What you will learn

  • Pass the Salesforce Certified Administrator Exam
  • Become Intimately Familiar With The Salesforce Platform
  • Learn from a 19x Salesforce Certified & 7x Salesforce MVP!
  • Become an Awesome Admin
  • Understand how to create apps in the cloud
  • Become Salesforce Certified

Course content

13 sections · 143 lectures · 23 hours of video 7 quizzes, 1 practice test, 1 article

  1. 1Salesforce Introduction 4 free previews5 lectures · 46 min
  2. 2Configuration & Setup21 lectures · 1 quiz · 3.6 hours
  3. 3Object Manager and Lightning App Builder - My First App 2 free previews20 lectures · 1 quiz · 3.6 hours
  4. 4Salesforce Automation 1 free preview13 lectures · 2.4 hours
  5. 5Salesforce Security 1 free preview13 lectures · 1 quiz · 1.8 hours
  6. 6Analytics Management19 lectures · 2.4 hours
  7. 7Data Management 1 free preview13 lectures · 1 quiz · 1.9 hours
  8. 8Sales & Marketing Applications 1 free preview15 lectures · 1 quiz · 2.8 hours
  9. 9Service & Support Applications11 lectures · 1 quiz · 1.7 hours
  10. 10Productivity and Collaboration5 lectures · 57 min

Who it is for

The instructor says it suits

  • Salesforce Absolute Beginners. No prior Salesforce experience necessary
  • Existing Salesforce Administrators
  • Administrators interested in creating Applications on Salesforce and wanting in depth knowledge on building business processes, reports & security around their application.

What you need before you start

  • An internet connection; I will show you how to sign up for you FREE Salesforce account for the course.
  • Either windows or Macintosh is required for some of the Data Management tasks although just a web browser will get you through the majority of the course.

How it compares

Against the other 100 rated Udemy courses in Salesforce on CourseDuck:

  • Rating4.4 out of 5higher than 35% of them
  • Reviews19,263#3 of 101 by number of reviews
  • Length22.6 hourslonger than 87% of them
  • Last updatedMarch 2026more recently than 70% of them

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Course Description

* Last Updated 7th Mar 2026: Improved Agentforce Content *

REVISED FOR LATEST ADMIN CERTIFICATION & SALESFORCE RELEASE

NOTE: In December, Salesforce changed the title and some content of the original Salesforce Certified Administrator Certification. There seem to be only minor changes (if anything, the exam is easier) and a new section on Agentforce. I'm working on these updates right now, which will be completed mid-January 2026.


Are you looking for good quality FOCUSED Salesforce training from a Salesforce veteran, 30x Certified and 7x Salesforce MVP?

Salesforce Certifications are fast becoming the must-have certificates for any IT professional working with Salesforce. This course is designed to help you pass the Salesforce Certified Administrator Exam. Even if you have never logged in to the Salesforce platform before, by the end of our Salesforce training you will be able to take the Salesforce exam with ease. No programming knowledge is needed and no prior Salesforce experience is required. With this Salesforce certification under your belt, you will be in high demand by many employers and you can command a superior salary. 

In this course, we will start with how to get your FREE Salesforce account. Understand how to navigate and change the user interface of Salesforce as well as configure and make an Invoicing application on the platform. We will then move on and take a detailed look at the process automation, security & reporting functionality within Salesforce before diving into the two clouds: Sales & Marketing and Support Cloud and finally taking a look at Data Management.

This course follows the Salesforce Administrator syllabus very closely so that you only learn what you need to learn for the exam with best practices along the way.

Read the fantastic reviews of our course! 

      James describes this course as "I only way I could have passed the exam quickly and get 93% pass"

      Sarah says the course was "A Lifesaver even just to refer back to when I get stuck in my day job!" 

      And Peter says "Francis' is a Salesforce industry leader and it shows with his depth of knowledge in the platform" 

f knowledge in the platform.

Salesforce is continually evolving its platform; three times a year, Salesforce updates its product. As 2026 progresses, we will keep updating this course with new content so you never have to worry about missing out or failing the Salesforce certification exam because of new material. This is the best online Salesforce training available at a very affordable rate.

Most lectures are around 10-15 minutes long, with none exceeding 20 minutes. I have been working in the Salesforce ecosystem for over 19 years and am a 7x Salesforce MVP & in the Salesforce Hall of Fame (an award given to only around 50 people worldwide for their expertise and knowledge of Salesforce). I am also 30x Salesforce Certified across various certifications, as well as holding other technical certifications, including AWS & TOGAF9.

This course is more affordable than most others because I do not do this as a full-time job, but because I love teaching cloud technology. So join me today in becoming an Amazing Admin and earning your Salesforce Administrator Certification by completing our


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Instructor Details

Francis Pindar

I'm one of only 9 people globally to be awarded a Salesforce MVP seven times (an award that Salesforce gives out to those with expertise and knowledge on Salesforce). I've been working in the Salesforce eco-system for over 12 years and have I am AWS, TOGAF9 and product management certified. I have more Salesforce Certifications than a lot of people (26x Salesforce Certified).

I'm not just another "IT trainer". I teach cloud technologies because I know it, inside and out. 

I've been working in the IT industry for 20 years as a developer, consultant, solutions architect and technical architect. I've worked on around 100+ Salesforce implementations over the years from large global roll-outs to small charities. The courses are not just some other IT training course, delivered by some IT trainer. My background is very hands-on, I live, eat and breathe Salesforce. My aim is to teach you everything you need to know in a fun way that includes important best practice from my experience with implementing Salesforce. If you want some boring high level and theoretical cloud training, then my courses are not for you! 

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Reviews

4.4

19,263 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Yuvaraj Talwade on 9/6/2026

As we are studying for certification, the best part is instructor stared the course with exam syllabus & I see the course contents are perfectly aligned with the exam, it's a great course, thanks to the instructor for building it.

By Hitesh Maniyar on 7/24/2026

The instructor was really good and explained all the concepts in a way that was really easy to understand for a beginner. Perfect example of letting your work speak for you instead of promotions.

By Eugenio Romagnoli E. on 4/12/2026

I like the enthusism of the teacher. It's clear he es very Knowledgeable. But too many topics have not been updated, and are based on the old Clasic version. Many presented sections describe features that are not available any more with Lightning. Unfortunately you don't get any responses to questions you are encouraged to make at the end of every chapter; looks like this's been the case for the last 2 to 3 years. This is very frustrating. So it is very unfortunate that these pretty good teacher hasn't put any effort on keeping updated this Certification course....

By Mamdouh AbdelWahab on 3/11/2026

Course has a lot of sections that are old videos like 5-10 years back so i don't think it's up to date however, he went through a lot if not all topics.

By Anonymized User on 3/10/2026

good explanation up to now . this bit early to give rating now after watching technical videos will give rating

By Ian Rosado on 3/4/2026

THE best course available for this exam, definitely a long course but there is a reason for, it is packed with content, did not review the entire course, rather focused on the sections that I had a low score in my previous attempt, just within a week my score went up by 30 points and got certified! My only feedback is that I would love to see more courses about other certifications.

By Davron Atherley on 3/3/2026

The environment set up is very different to what was shown in the video. Also, although there was examples of different areas. More context and use cases were missing. Maybe this is covered further in the course but very underwhelming.

By Paul Bonilla on 2/24/2026

Great break down on how the certification will work and on the most important things to keep in mind on passing the test.

By Andy Bishop on 2/22/2026

Great course Francis, thank you for putting this together. Only feedback would be the need to update more content from Classic to Lightning.

By 山形好美 on 1/20/2026

Super helpful,enjoyable,easy to understand! I've been studying Salesforce through this course with so much fun! Showing image and demo lecture help me understand well!

By Dinesh Ravi on 12/20/2020

I have knowledge about salesforce but this representing about their charity and mainly concentrating about their shares!!!

By Christopher Ruhl on 12/20/2020

Quality content, easy to understand and engaging presentation.

Showing 12 of 295 reviews

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Quality Score

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Overall Score : 88 / 100