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UdemyCommunication SkillsPaid courseAll LevelsCertificate

Speaking on the Telephone: Confidently Speak on the Phone (Udemy.com)

Tips and tricks to sound comfortable, confident and relaxed on any phone call

Created by: TJ Walker

Last updated January 2026

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What you will learn

  • Speak on the telephone with confidence and authority
  • Communicate effectively on all phone calls
  • Talk with clarity on calls

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.3 out of 5higher than 11% of them
  • Reviews464#230 of 393 by number of reviews
  • Length0.9 hoursshorter than 85% of them
  • Last updatedJanuary 2026more recently than 64% of them

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Course Description

Speaking on the Telephone: Confidently Speak on the Phone

Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. You can be relaxed, authoritative and easy to understand on the phone.

In this "How to Speak on the Telephone" class you will learn how to communicate effectively on business calls, teleconferences and other presentations made by phone. You can prepare for important phone calls, just as you would for important speeches or in-person presentations. With proper guidance, anyone can learn how to speak effectively over the telephone.

Imagine that every time you speak on the telephone you know that you sound confident, authoritative and knowledgeable. Wouldn't it be nice to know that people understand you and remember your key messages anytime you speak on the phone?

In this How to Speak on the Telephone course you will learn the following:

* How to sound confident

* How to use notes

* How to rehearse important calls

* How to use your voice effectively

This course is delivered primarily through spoken lectures. Because the skill you are learning is speaking related, it only makes sense that you learn through speaking.

The skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you get it right.

This course contains numerous video lectures plus several bonus books for your training library.

TJ Walker has been coaching and training people on their presentation skills for 30 years. Now, through the power of Udemy's online platform, he is able to give you the same high quality training that he gives in person to CEOs, Fortune 500 executives, and Presidents of countries. Only you can now receive the training at a tiny fraction of the normal fee for in-person training.

How long this course takes is up to you. The longest part of the course involves you speaking on video, critiquing yourself, and doing it over until you like it. But if you get to the point where you love how you look and sound when you present it will be well worth the time spent. And having this skill will save you time for all future presentations in your life.

You can begin improving your presentation skills right now. You may have an opportunity to speak out as soon as tomorrow, so why waste another day worried that your presentation skills are not up to high standards. Please enroll today.

Sign up today for this course today.

Course updated on July 28, 2015

There is a 100% Money-Back Guarantee for this course. And the instructor also provides an enhanced guarantee.

TJ Walker has more than 100,000 courses enrollments from more than 14,000 online students around the globe.


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Instructor Details

TJ Walker

TJ Walker is a globally acclaimed expert in online education and training, widely regarded as one of the world’s most popular coaches in presentation and personal development skills. An early pioneer in the online education world, Walker first published online courses in 1998. With over 12 million student enrollments in more than 250 courses across 100+ educational platforms, he has established himself as a leading figure in online learning. His unique approach integrates three essential components:

Comprehensive, Real-World Content: Each course is meticulously designed with in-depth, practical insights drawn from Walker’s extensive experience with real-world clients, ensuring relevance and actionable value.

Live Weekly Support: Walker hosts a weekly, hour-long office session in a dedicated student Facebook support group, offering personalized guidance and real-time answers to students' questions.

24/7 AI-Powered Assistance: Walker provides a fully interactive video-based AI clone at TJWalkerAI, available around the clock in over 32 languages, allowing students to receive instant answers and support whenever they need it.

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Reviews

4.3

464 ratings on Udemy

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By Yvonne Wichendu on 3/11/2026

Its really great taking this course and having to participate in this homework given cause it give a special attention effect that helps answer certain questions and gives room for improvement.

By Katarína Kováčová on 10/18/2025

Hi! It would be lovely to see some real conversations between clients who don’t know they’re being recorded (of course, with their approval afterward). It would be nice to see these theory-based things in real-life situations. By the way, thank you for being here to help us become better speakers! :)

By Chinasa G. Omene on 5/29/2025

Taking this course is actually making me to understand better how to talk to people on phone, how to resolve customers complaints and how to properly attend to a customer

By Srilaxmi Choudhury on 1/25/2021

Amazing course ..we need this course .Though we are very good in tech skills ,but sometimes we face challenges while talking in phone. Thanks Tj for making this course Srilaxmi

By Amjad Javed on 12/26/2020

I have found this course extremely useful to help to improve communication to patients. I have already started to practice the tips given by TJ Walker for recording the voice and critique yourself. I would like to thank TJ Walker for all the efforts he has put in for this extremely useful course.

By Paul Castronova on 12/9/2019

Very thorough and informative. TJ's recommendations are useful and direct. Practicing is essential to improvement and his instruction hones in on this fact.

By Yves Perron on 6/7/2018

He is a charismatic teacher!Just listening to his voice and you feel confident to use the phone the right way!!!Would like to meet him !!!!!!

By Barbara Guignard on 10/13/2017

A lot of talking for advice that could have been written in 5 bullet points. The course is very oriented for selling on the phone rather than every day business conversations.

By Anonymized User on 8/3/2017

I thought the speaker was on spot with the examples he was giving for the listeners. He had great points about what you needed to do and how to go about teaching yourself how to be a better speaker.

By Jonathan Wilkins on 11/23/2015

...you were right TJ, I do not enjoy listening to myself speak. However, your suggestion of recording yourself speaking certainly helps. The course was to the point with very useful information.

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Overall Score : 86 / 100