Ultimate Salesforce Platform Administrator Certification '25 (Udemy.com)
Want to pass the Salesforce Platform Admin Exam? Want the Highest Rated Course? This is it!
Created by: David Massey
Last updated November 2025
Our take
Based on the ratings of 6,963 students, a sample of their written reviews and the syllabus, as the course stood in November 2025. No course pays to be reviewed.
Dave Massey's exam prep course is built around the Salesforce Certified Administrator exam guide, not around learning Salesforce for its own sake. The syllabus shows 186 lectures and about 23 hours of video across ten sections, with 100 quizzes between them, and the biggest chunks go to Configuration and Setup and to Workflow and Process Automation. Roughly 33,600 students have enrolled since it launched in 2022. It is aimed at people with no IT background who want a structured path to the cert, and one reviewer quoted in the listing calls it the structure he needed after months of feeling overwhelmed by Trailhead.
Students praise the clarity most. He speaks plainly, works through a scenario, then summarizes each topic, and the quiz after each topic gets repeated thanks. The numbers agree: 4.7 stars from about 7,000 reviews, with under 100 one and two star ratings. The complaints are real, though. Several low-star reviewers call parts of it outdated, one saying half the sales and marketing configurations no longer matched the live product. Others found the Flow section thin, wanted downloadable notes or a full mock exam, and noticed duplicated slides and videos that cut off early in the data and reports material.
The outdated complaints need context. Udemy lists the last update as November 2025, and the description warns that lessons get refreshed piecemeal, so some sections look newer than others and a few in-video references point to the wrong place. Recent reviewers still rate it highly. It sits among general IT certification courses like the AZ-104 and ITSM preps on our list, and it is the only Salesforce option there. If the Admin cert is the goal, this is a sensible paid pick, best paired with hands-on Trailhead practice and a separate set of practice exams.
Pros
- Follows the official Admin exam guide section by section, so study maps directly to the test
- 100 quizzes, roughly one per topic, that reviewers say catch gaps before moving on
- Scenario first, then summary teaching style that students call clear and easy to follow
- Instructor went from zero Salesforce to certified in 51 days and later worked at Salesforce
Cons
- Low-star reviews report outdated sections, especially Sales, Marketing and Service Cloud setup
- Flow coverage is called thin, and there is no full mock exam to test everything at once
- Piecemeal updates leave duplicated slides, cut-off videos and out-of-order references
Explained the concepts very clearly. His strategy of providing examples and presenting scenario use cases during explanation, and final summary at the end of the topic, helps to reinforce the knowledge gained and provide more clarity.
Genuinely beginner friendly: a dedicated Salesforce Made Simple section starts from nothing, and only a computer and internet are required.
What you will learn
- Highest Rated!
- Learn from someone who passed the Salesforce Admin Exam 51 days after first seeing Salesforce
- Pass the Salesforce Admin Exam quickly
- Understand how to learn quickly, efficiently and effectively
- Salesforce Exam Tips to help you pass your Exam the first time
- The key concepts and features that you need to know to pass the Salesforce Admin Exam
- Know where you focus your study
Course content
10 sections · 186 lectures · 23 hours of video 100 quizzes, 4 articles
- 1Introduction 3 free previews6 lectures · 26 min
- 2Salesforce Made Simple (Start here if you are brand new to Salesforce) 6 free previews6 lectures · 39 min
- 3Configuration and Setup 3 free previews53 lectures · 37 quizzes · 9.2 hours
- 4Object Manager and Lightning App Builder19 lectures · 13 quizzes · 3.5 hours
- 5Sales and Marketing Applications21 lectures · 17 quizzes · 1.6 hours
- 6Service and Support Applications 2 free previews13 lectures · 13 quizzes · 1.8 hours
- 7Productivity and Collaboration7 lectures · 5 quizzes · 32 min
- 8Data and Analytics 2 free previews22 lectures · 15 quizzes · 1.8 hours
- 9Workflow/Process Automation 1 free preview38 lectures · 3.6 hours
- 10Exam Tips1 lecture · 10 min
Who it is for
The instructor says it suits
- You if you are looking to pass your Salesforce Admin Exam
- You if you want to learn in a clear and concise way
- You if you are looking to learn Salesforce quickly
- You if you have no prior IT background or experience
- You if you are a Salesforce Beginner
What you need before you start
- A computer and access to the internet
- A desire to Pass the Admin Exam and become Certified
Course Description
NOTE: Please note that as this course is constantly updated and enhanced you may see lessons with different formats of resources - this is because I am constantly updating and improving this course meaning some lessons will look different to others while they are being updated to the next version. Thanks
Do you want to pass your Salesforce Certified Administrator Exam? Do you want a clear, concise course that teaches you everything you need to know? A course that teaches you what you need to know and how to do it?
Not every Salesforce Admin Course is the same. Some courses have been around that long that simply by age they are ranked higher, but take a look at recent reviews and you will see. This is the best course if you want to become a Salesforce Certified Admin. Its been the highest rated course since the second month of its release (March 2022) and there is good reason why.
I focus on teaching you what you need to know to pass the Admin Exam. It's about learning smarter, more effectively, and more efficiently. This course cuts through the noise and gets to what you need to know fast! I have carefully crafted each one of my lessons personally, using practical techniques that are tried a tested with 10's of 1000's students.
You want a course that is 100% accurate and written by someone who has worked a Admin, a Consultant, a Architect, and a Solution Engineer.
If you are looking for a course that is going to help you pass the Salesforce Certified Administrator Exam quicker, and easier than anything else...You've found it!
My name is Dave Massey and I am a former Lead Solution Engineer at Salesforce UK & Ireland and Founder of Get Force Certified - a Salesforce Training Provider trusted by students and companies a like. In March 2020 I had no understanding or knowledge of Salesforce, 51 days later I was a Certified Salesforce Administrator, and less that 2 years after becoming Certified I now work for Salesforce UK & Ireland as a Lead Solutions Engineer.
This course has been designed and crafted to help you enter the Ecosystem quickly. It has been written and recorded with the aim of being clear, concise, and providing you with the information you need to pass the Salesforce Certified Administrator Exam.
“Very clear and direct, goes straight to the point. Helps keep me engaged. Much appreciated!” - Patricia
I come from a non-IT background which means I understand how overwhelming Salesforce can be. Let me help you become a Salesforce Certified Administrator with this course by giving you a clear, structured way to learn to become a great Salesforce Professional and pass the Salesforce Certified Administrator Exam.
“I have been working through Trailhead for a few months now and I was starting to become overwhelmed. This was the type of structure that I needed. It is covering everything I need to know to pass my cert test all in one area.” - Nicholas
This course follows the most recent Salesforce Certified Administrator Exam Guide (2023) and as such walks through each Section and Objective in a targeted, in-depth manner while relating each feature and concept to real life scenarios so you can learn and understand Salesforce quicker.
“This is very clear, concise and to the point, and easy to follow content.” - Woodrow
This course is for both people brand new to Salesforce and those who have been studying for a while to pass the Salesforce Admin Exam. I followed the same structure to turn from Travel Agent to Salesforce Consultant in 51 days! On the 30th of March 2020 I couldn’t tell you what Salesforce was, by the 21st of May 2020 I was a Salesforce Certified Administrator! That's just 51 days! I want to help you do the same.
“I started salesforce straight out of school, I had tried numerous other courses and techniques all being a lot more costly than this one and many based in salesforce classic. This one is to the point, engaging, easy to recall and importantly, in lightning! after sitting this course I passed my exam, I had multiple attempts after other courses and none of them stuck with me like this one did, they are great to listen to and creates easy to watch videos!” - Anna
“Perfect Course for refreshing the concepts. The whole course was clear, crisp and upto the point . This course has definitely boosted up my confidence to take the exam. Thanks to David“ - Jagath
This course is going to be continually improved each and every month with the addition of new videos, study notes and much more. I want you to have the best course to help you become a fantastic Salesforce Professional and pass the Salesforce Admin Exam.
“This course covered everything needed to know to pass the Salesforce admin exam. David covered every single topic in the exam guide and helped me learn some really useful studying tips to retain the information and focus on areas that needed extra effort. Thanks David!” - Sam
Each lecture is short and straight to the point meaning that you can not only work through the course quickly but you can recap targeted areas quickly. So come and join me and let's get you Salesforce Administrator Certified as quickly as possible.
“David presents a clear, relatable, down-to-earth approach to preparing for your Salesforce Admin exam.” - Christa
Since the course was made public in Feb 2022 it has received Udemy highlights such as "Highest Rated", and "Hot and New".
So what are you waiting for? Enroll now and let's begin the process of getting you the Salesforce Certified Administrator Certification!
I look forward to tutoring you and being part of your journey to become a Salesforce Certified Administrator!
"Dave helped me study and pass multiple Salesforce Certifications, his no-nonsense, no fluff approach and his ability to related Salesforce terminology to the real world made a huge difference. He's a fantastic teacher who focuses on what you need to know, I'd definitely recommend him" - Harry
Instructor Details
- 4.7 Rating
6,963 Reviews
David Massey
Hi there,
My name is Dave Massey and I am Lead Solution Engineer for Salesforce UK & I. I am 10 x Certified and my passion is teaching and helping others enter the Salesforce Ecosystem, I feel like I am expertly placed to do this. I went from not know anything about Salesforce to securing a Lead Role with Salesforce themselves in less 2 years.
"Very enjoyable. Speaks very clearly unlike most of the teachers for Salesforce." - Shannon
Prior to my career in Salesforce I worked in a non-technical industry for over 15 years, my background gives me a unique perspective to help others learn the intricacies of Salesforce quickly and efficiently. I can help relate Salesforce concepts and feature to real life scenarios so you can understand them better.
"David has a clear, concise and informative teaching style. I hope to use this course to ramp up my SF Admin knowledge and pass the exam" - Tyler
I believe that anyone can learn Salesforce, it just comes down to finding the right tutor.
So why do I believe that?
I went from zero Salesforce knowledge to a Salesforce Certified Administrator in 51 days and you can do it too. Further more I went on to obtain 7 Salesforce Certifications in 10 months including Sales Cloud, Service Cloud, Experience Cloud, Field Service and CPQ.
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Reviews
By Dima Obi on 8/22/2026
Explained the concepts very clearly. His strategy of providing examples and presenting scenario use cases during explanation, and final summary at the end of the topic, helps to reinforce the knowledge gained and provide more clarity. Also, the following quizzes for each video also helps strengthen the knowldge gained. Lovely and enjoyable course! Thanks
By Masthanaiah Anthati on 8/14/2026
This course is very well structured and easy to follow. Each concept is explained clearly with practical challenges and Salesforce examples that reflect real-world use cases, which makes learning much more effective. I also appreciate that every topic includes an exam or quiz to test our knowledge and ensure we have understood the concepts properly before moving on. One suggestion for improvement would be to provide the key points or summary notes used during each lesson as downloadable cheat sheets. Currently, I need to spend extra time taking notes to capture important concepts. Having access to these resources would make learning more efficient and would be a valuable addition to an already excellent course. Overall, this is a great Salesforce course, and I highly recommend it to anyone looking to build a strong understanding of Salesforce.
By Nate S on 3/26/2026
This course is a really helpful review. It's really well organized. Some updates have made a few references mentioned in the video out of order, like when he says we just went over something that we didn't or something like that, but that's just because he's moved something later in the presentation. It's overall organized very well, so just have faith he knows what he's doing because he does! I'm on video 77 in Section 4 as I write this.
By Jim Sloss on 3/8/2026
so far i can follow along, the time on each element is not always true though. as sometimes links are included to follow a trail. as in step 13, showing 1min guide time, but the associated link took 20 mins to complete. I have now completed the course. Overall it was very well presented and easy to follow along with and understand. It covers a lot more than is on the trailmix for the admin exam although not as hands on. It would be better if some example mock exams where provided or some form of overall test of the entire material covered to highlight weak areas and then highlight areas to go back and review. Also some task or tasks at the end of each section, would be helpful, non tutor led, just to put the theory learnt into practice and deepen learning. Overall a high quality course well worth the money and would recommend as a compliment to other learning material such as trailhead trailmix paths.
By Pradnya Nayak on 12/21/2025
Awesome material. I do have salesforce experience but as a manager and bare minimum admin tasks to get by. I literally had 4 days after my agentforce specialist exam and i went through trailhead mix as this was new format after Dec 15th! So there were no new videos or question dumps. But then i went through David's videos on a 2x speed and kind of trying to take a visual snapshot of the screens as much my brain could retain. But he went through so. many cases and in detail, it was very helpful. Also took a test from salesforce Ben and I think I got couple of same questions from there! But definitely this course is the reason I passed today, Keep on updating with latest material, you are doing a good job! Thank you!
By Danielle Twyman on 12/16/2025
I gave this course four stars because the instructor is excellent and clearly knows Salesforce inside and out. The course is very comprehensive and well structured. I really liked the format: each section walks through realistic scenarios, shows exactly where to find buttons and settings in Salesforce, and includes clear demos. I especially appreciated that after posing a scenario, the instructor gives you time to try it yourself and then walks through the correct solution in the same video. That approach worked very well for how I learn. This course absolutely helped me prepare for the exam, and I took and passed the Salesforce Administrator exam this morning. That said, I do believe the course is a bit outdated. My exam included multiple questions related to AI and Agentforce, and this course did not cover AI concepts or features at all. I would estimate there were at least 6-7 questions on the exam where that knowledge was needed. Overall, I still highly recommend this course for its clarity, depth, and teaching style. If the AI and Agentforce content were added or updated, this would easily be a five-star course.
By Abderrachid Elhimeur on 11/17/2025
I Unfortunately am the type of person that gets bored of online courses and never finish what I start. at least is who thought I was! until I started this course, super supper Dupper satisfied with myself that I completed it and I've come to realize it wasn't entirely me! it was the instructor! I am talking 4 courses in different fields that I either fell asleep in the middle of the sessions or just lost interest. Dave out here created this course for people like me who need little dopamine rushes after each session, as I got to feel that I had actually learned something and actually knew why I need it and when to apply it after every session which is what got me addicted to coming back to the course everyday, to the point where it felt like *Oh! Wow, Sadly the course is over* In Short, I know that this is not the end of the journey and I still have a lot of work to do but THANKS to you Mr.Dave, The Door has OPENED WIDE and I walked through safely to the SalesForce Ecosystem! Thanks Mr.Dave!
By blue Business Analyst on 9/28/2025
Yes, I can catch up the meaning and understand the ways to work on it in Salesforce. I think it's really enough for learner to understand each point from the trainer. Anyway, learner still need to go along and practice in salesforce to get a better understanding and confidence to apply to the real work.
By Luis Daniel Castañeda Vargas on 9/25/2025
Good course, useful information, maybe update the order of the quiz questions, the answer was always B or C. Thank you!
By Deborah H on 9/25/2025
This course really helped me grasp certain concepts that had been eluding me- even after much trailhead learning and hands on business user experience. The instructor puts things in layman's terms and also gives some really good personal tips that I know I will use. There had been aspects to certain capabilities in SF that were cloudy before but now I feel much more confident about pushing on with my learning and hopefully taking the Admin Cert exam very soon (and I am keen to learn more). Thank you so much! Just wanted to add, that I took and passed my admin Exam- first attempt. Cheers!!
Quality Score
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Overall Score : 94 / 100







