Writing Effective Business Emails (Udemy.com)

Learn how to build your professional image and increase your productivity through powerful emails.

Created by: Jane Watson

Produced in 2013

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What you will learn

  • Here are some of the things you will learn:
  • Why the rules of letter writing don't apply to emails
  • How the courts view emails
  • How to avoid the 7 deadly sins
  • What are the 10 pet peeves
  • How to change the tone
  • What words burn, what words bless

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Quality Score

Content Quality
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Video Quality
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Qualified Instructor
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Course Pace
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Course Depth & Coverage
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Overall Score : 84 / 100

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Course Description

Sure. Anyone can write an email in the business world today. But can you write ones that increase your chances of a fast response and that build your professional image? Ive been conducting business writing workshops in both the private and public sectors for over 15 years, and Ive listened to the concerns of both senior managers and support staff when it comes to written communications. And the most common complaint today is poorly written emails. By taking this 90-minute course, you will learn with all sorts of tips for writing powerful, business emails. Ive divided the course into three sections: What You Should Know About Emails, Writing Style and Tone, and Organization. Who this course is for:
Anyone who writes emails in the public or private sectors

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Instructor Details

Jane Watson


Jane Watson is a specialist in the written word. For over 15 years, she had designed and delivered workshops in business writing for both the public and private sectors.Her clients include all levels of the public sector and the automotive, financial, pharmaceutical, manufacturing, and health care sectors. Her workshops are part of the staff accreditation programs for both Queens University and Humber Institute of Technology and Advanced Learning.

After graduation from the University, Jane joined the Ontario government as an information officer, writing news releases, letters and reports. Later she became editor of a bimonthly newspaper and a college lecturer.

A recognized expert in the field of business communications, Jane has been interviewed on radio and TV. Both her books,The Minute Takers HandbookandBusiness Writing Basics,are considered best sellers for non-fiction. (Business Writing Basicshas been translated into Mandarin.) In addition, she has had over 200 articles published. Jane also produces a complimentary, weekly electronic grammar tip. Over 4,000 people worldwide have subscribed to this service.

Jane is known for her ability to deliver what some might call dry infor

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Reviews

4.2

116 total reviews

5 star 4 star 3 star 2 star 1 star
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By Mukesh Kumar on 10/9/2020

It cover good content. Yes, It is useful for me.

By Breckon Lewis on 9/20/2020

knowledgable instructor. Good balance between specific example and general best practices

By Nadir on 8/26/2020

Easy to follow and structured

By Brian Brasiel on 7/9/2020

I first took this course in 2015. Today in 2020 I have found that all points are still relevant and I practice these ideas to this day. I purchase this for my new employees as part of their on boarding process.

By Mansi Gupta on 5/20/2020

This is short and concise. No overload of information!

By Kerry-Ann Holmes on 4/17/2020

I have enjoyed the facilitator, good voice and keeps me wanting more! Thank you.

By Tejasweeni Samant on 4/15/2020

Yes, it was a good course.

By Laurent on 4/15/2020

Hello, too much background noise.

By prashanth Reddy Arrapu on 4/10/2020

yes its helping me to how to grab receivers attention in 8 seconds

By Gopa Das Bakshi on 4/2/2020

Terrific

By Haroon Abasy on 3/10/2020

This a good course, it doesn't teach anything about the writing but it has very good tips on how to write better and effective business emails,

By Aria Abbasi on 3/4/2020

A must-do course for managers!
really liked the examples of the common problems and their correct methods.