Skip to content
UdemyCommunication SkillsPaid courseAll LevelsCertificate

Writing Effective Business Emails (Udemy.com)

Learn how to build your professional image and increase your productivity through powerful emails.

Created by: Jane Watson

Last updated January 2024

icon
What you will learn

  • Here are some of the things you will learn:
  • Why the rules of letter writing don't apply to emails
  • How the courts view emails
  • How to avoid the 7 deadly sins
  • What are the 10 pet peeves
  • How to change the tone
  • What words burn, what words bless

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.4 out of 5higher than 22% of them
  • Reviews4,208#78 of 393 by number of reviews
  • Length1.5 hoursshorter than 64% of them
  • Last updatedJanuary 2024earlier than 71% of them

icon
Course Description

Sure. Anyone can write an email in the business world today. But can you write ones that increase your chances of a fast response and that build your professional image?

I’ve been conducting business writing workshops in both the private and public sectors for over 15 years, and I’ve listened to the concerns of both senior managers and support staff when it comes to written communications. And the most common complaint today is poorly written emails.

By taking this 90-minute course, you will learn with all sorts of tips for writing powerful, business emails. I’ve divided the course into three sections: What You Should Know About Emails, Writing Style and Tone, and Organization.

icon
Udemy Discount

The discount is applied through our link. Open the course from here and Udemy's current promotional price is applied at checkout on most courses, no code to type.

Some courses are excluded from Udemy's promotions. If the price does not drop, clear your browser cookies and use the button again.

icon
Instructor Details

Jane Watson

Jane Watson is a specialist in the written word. For over 15 years, she had designed and delivered workshops in business writing for both the public and private sectors.Her clients include all levels of the public sector and the automotive, financial, pharmaceutical, manufacturing, and health care sectors. Her workshops are part of the staff accreditation programs for both Queen’s University and Humber Institute of Technology and Advanced Learning.

After graduation from the University, Jane joined the Ontario government as an information officer, writing news releases, letters and reports. Later she became editor of a bimonthly newspaper and a college lecturer.

A recognized expert in the field of business communications, Jane has been interviewed on radio and TV. Both her books, The Minute Taker’s Handbook and Business Writing Basics, are considered best sellers for non-fiction. (Business Writing Basics has been translated into Mandarin.)  In addition, she has had over 200 articles published. Jane also produces a complimentary, weekly electronic grammar tip. Over 4,000 people worldwide have subscribed to this service.

Jane is known for her ability to deliver — what some might call —dry information in a relaxed and entertaining manner. Her workshops are high content, practical and interactive.

icon
More Communication Skills courses

$64.99

$11.99

$22.99

$11.99

$22.99

$11.99

icon
Reviews

4.4

4,208 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Kimberly Potts on 6/16/2025

I have learned that I do some correct things and that I do some of the not so correct things. I love the examples of how I can change those. I also enjoyed that she bulleted key items in the presentation and summarized each individual section. I have been able to take alot of notes.

By Angelique Martyne Realo on 9/3/2024

The training itself is very helpful, especially for those who are working for the first time. It teaches how to be a responsible employee just by sending an email. How you communicate via email is a big responsibility and this is want the training talks about.

By David Massey on 9/22/2023

I learned far more from this training that I expected to and was guilty of many of the pet peeves and email deadly sins. Wow! I will be referring back to this training regularly to increase my effectiveness of my daily email communications.

By Désirée Bua on 9/14/2023

The course was interesting, however the delivery and the tone of voice of the speaker wer definitely not engaging. Plain text, speaker in a frame of the window, always in the same position did not help to keep up the attention. As she clearly said, we're skimmers and need more to capture and hold our interest. However, the material was good

By Carson Heins on 9/8/2023

I think every early professional starting their career should take this course. This courses shows you how to properly communicate in emails and how to prevent issues from arising from using common pet peeves in emails.

By Mukesh Kumar on 10/9/2020

It cover good content. Yes, It is useful for me.

By Breckon Lewis on 9/20/2020

knowledgable instructor. Good balance between specific example and general best practices

By Nadir on 8/26/2020

Easy to follow and structured

By Brian Brasiel on 7/9/2020

I first took this course in 2015. Today in 2020 I have found that all points are still relevant and I practice these ideas to this day. I purchase this for my new employees as part of their on boarding process.

By Mansi Gupta on 5/20/2020

This is short and concise. No overload of information!

By Kerry-Ann Holmes on 4/17/2020

I have enjoyed the facilitator, good voice and keeps me wanting more! Thank you.

By Tejasweeni Samant on 4/15/2020

Yes, it was a good course.

Showing 12 of 122 reviews

icon
Quality Score

No CourseDuck member has rated this course yet. Taken it? Give each part a thumbs up or down.

Content Quality
/
Video Quality
/
Qualified Instructor
/
Course Pace
/
Course Depth & Coverage
/

Overall Score : 88 / 100