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UdemyCommunication SkillsPaid courseBeginner levelCertificate

Written Communication: Improve Your Business Writing Skills (Udemy.com)

Write Better for Professional and Personal Success. Eliminate Bad Habits and Gain Credibility.

Created by: Debbie McCusker

Last updated April 2020

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What you will learn

  • You will learn how to Analyze your Audience & Select the right Communication Medium.
  • Discover how to Organize your Key Points & Use Top-Down Writing.
  • You will learn how to Include Only Relevant Details & Structure your communication.
  • You will learn how to Write with Clarity and Conciseness, and how to Use the Right Tone.
  • Develop Strategies to Eliminate common Spelling and Grammar errors that cause readers to lose focus on a writer's message.
  • Identify Appropriate Subject Lines to get your emails read.
  • You will learn How and When to use the Reply All button.
  • You will learn how to setup and use a Proper Signature Block.
  • And, you will learn how to Avoid Legal Pitfalls.

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.4 out of 5higher than 22% of them
  • Reviews256#282 of 393 by number of reviews
  • Length0.9 hoursshorter than 85% of them
  • Last updatedApril 2020earlier than 90% of them

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Course Description

In today's fast-paced business world, you have precious little time to write communications. Readers have little time to read your communications.

This course provides you with strategies and resources to enhance your written communication skills, so you can quickly deliver effective messages to your readers.

Written Communications will teach you the basic rules of business writing, how to successfully edit and proofread communications, and how to write a professional email.

You will learn how to Analyze your Audience & Select the right Communication Medium.

Discover how to Organize your Key Points & Use Top-Down Writing.

You will learn how to Include Only Relevant Details & Structure your communication.

You will learn how to Write with Clarity and Conciseness, and how to Use the Right Tone.

Develop Strategies to Eliminate common Spelling and Grammar errors that cause readers to lose focus on a writer's message.

Identify Appropriate Subject Lines to get your emails read.

You will learn How and When to use the Reply All button.

You will learn how to setup and use a Proper Signature Block.

And, you will learn how to Avoid Legal Pitfalls.

In today’s fast-paced professional world, you need to be able to communicate properly and with efficiency. This course will teach you just that.


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Instructor Details

Debbie McCusker

When people need answers, they tell others, “Go Ask Debbie.”

Debbie McCusker is a ATD Certified Master Instructional Designer and a Certified Microsoft Office Specialist with over 20 years’ experience as a Trainer and Instructional Designer, creating thousands of courses, teaching tens of thousands of people to improve Soft Skills, learn and apply Leadership Skills, and how to effectively use Microsoft Office and various other software programs.

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Reviews

4.4

256 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Nina Lepcha on 12/15/2025

It would be great if the sentences on the screen stayed a bit longer. They were quite quick, and for beginners like me, a few extra seconds would really help.

By David Maurizio on 10/11/2025

This course was definitely a great fit for me. I realized that even small details — like tone, structure, and punctuation — can completely change how a message is received. I enjoyed learning practical techniques that I can use every day, especially when writing emails or reports. It was a useful and engaging experience that really helped me grow as a communicator.

By Goodness on 3/25/2023

This is Such a great course for anyone willing to learn more about communication to become a great expert.

By Raymond Provencio on 1/31/2023

This was a great short course that helps to better understand how you can improve your writing skills.

By Ankit Jain on 1/8/2023

The content is too basic and requires more practical assignments.

By Uma Kaushik on 6/23/2020

course is good and clear in understanding but message were disappear very fast i unable to read full text even

By Veronica Allen on 1/21/2020

It was my first course on Udemy. I thoroughly enjoyed it. The course content was easy to understand, and presented in a simple way. Thank you.

By Garrett Hutcheson on 8/27/2018

This was a helpful and informative short course I would recommend to anyone entering the workforce. The course was well laid out and easy to follow.

By Gerda Smit on 7/4/2018

Great foundation course to improve your written communication. Nice downloadable resources. Debbie was engaging.

By Diana Wittenberg on 10/10/2017

This is a course for both beginners who want to learn written communication skills and anyone who wants to refresh their written communication skills.

Showing all 10 reviews on CourseDuck

Read all 256 reviews on Udemy

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Overall Score : 88 / 100