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UdemyCommunication SkillsPaid courseIntermediate levelCertificate

Communication Skills for the Global Workplace (Udemy.com)

Practical Communication Skills

Created by: Jamie Dixon

Last updated April 2022

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What you will learn

  • How to influence
  • How to write emails that get replies
  • How to present with confidence
  • How to communicate with different cultures
  • How to manage conflict
  • How to have difficult conversations

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.6 out of 5higher than 73% of them
  • Reviews3,752#85 of 393 by number of reviews
  • Length5.8 hourslonger than 84% of them
  • Last updatedApril 2022earlier than 81% of them

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Course Description

Do you work in a global business, with people from different cultures and countries? Want to improve your communication skills? Then I designed this course for you.


Based on over 10 years of coaching people in over 160 multinational companies from around the world.


No waffle. No fluff. No time wasting.


Just the skills you need. Explained with examples. Supported with tools. Followed with practice and reflection.


My focus is on making training PRACTICAL. I wrote a book about how to make training PRACTICAL. I even have a highly rated course on how to make training PRACTICAL here on Udemy (check my profile for more information). And my goal with this course is to make it PRACTICAL.


Every section of this course includes:

- BUSINESS Related Case Studies - Based on situations REAL people have faced working in the global workplace

- PRACTICAL Tools, Techniques and Tips - Actual solutions to the challenges you will face working in the global workplace

- Workbooks - To download and use for reference

- Practice and Reflection Exercises - Because the ONLY WAY TO LEARN is by practicing and reflection


In fact, don't think of this as a course. Think of it as a RESOURCE. You choose the sections that are most relevant to you at this time.


Every section is focused on a particular communication skills challenge you will face at work. Challenges like:

- Influencing and Persuading Your Stakeholders

- Writing Emails That Get Replies

- Presenting with Confidence

- Navigating Cultural Differences

- Managing Conflict

- Having Difficult Conversations


Each section presents skills you need for these challenges. They come with examples based on real people I have worked with. They explain why the skill is important and how it works. They give you practice and reflection opportunities.


My goal is to get you OFF this course and out practicing in the REAL WORLD as quickly as possible. Because it is only when you try things in the real world that the REAL learning begins.


I sincerely hope you find this to be a valuable resource. And please don't hesitate to contact me if you have any questions or reflections you would love to share.


All the best,


Jamie Dixon


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Instructor Details

Jamie Dixon

Jamie Dixon is a Training Consultant, Coach and the author of ‘Shaping Paths – How to Design and Deliver PRACTICAL Training’.


Originally from the UK, Jamie has been based in China since 2006. His working background is in HR, having worked in recruitment and later on as a training manager at Amway China. As a trainer, he has worked with over 130 different multinational clients throughout China and the APAC region. He delivers training in both English and Mandarin.


Jamie’s focus area is on helping managers and leaders improve team performance. He does this through helping them build the right habits and mindset for taking more ownership and increasing their influence in the organisation.

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Reviews

4.6

3,752 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By IMRAN SHAIKH on 9/16/2026

I work in a travel agency. My job is to deal with VVIP celebs and business tycoons. Therefore I have to get every details right so the stakeholders don't have to face even a little inconvenience for their domestic and international trips, stays and transport. This course has already made my work more professional, effective and efficient.

By Jorge Marcelo González Garza on 7/28/2026

Si, estoy aprendiendo cosas que no había tomado en cuenta antes.

By Mari Hyvönen on 7/13/2026

Clearly presented and liked the summarizes. Could introduce section about Teams meeting with several people included?

By Jithendarreddy J on 6/30/2026

Thank you for the wonderful Session , this has helped me to change my self in many situations and helped me to react properly after the course.

By Pratiksha Ramashre Patel on 6/19/2026

Amazing session and very helpful for the person who get nervous while saying anything in front of people

By Jorge Perdomo Gomez on 4/22/2026

The videos are practical and the tone of the teacher is excellent , it is easy ti understand.

By Anita Totten on 3/25/2026

This course was well-structured and easy to follow, with practical examples that made the concepts clear and applicable.

By Alister Veeran on 2/11/2026

this course is very valuable to me as I work in sales and what was mentioned can use in my daily conservation with customers.

By Phemelo Soldaat on 11/23/2025

I have enjoyed the session and have equipped more learning regarding thplacing and lead, mirroring.

By Himanshu Kumar on 11/8/2025

Course was really Helpful. Easy to understand and implement in real world scenario .

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Quality Score

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Overall Score : 92 / 100