Customer Retention: Maximise Your Profits (Udemy.com)
How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits.
Created by: Customer Core
Last updated April 2020
What you will learn
- Peace of mind and happiness hopefully! Because you will be less stressed trying to find new customers each month
- Practical tips to have your customers return often and purchase more
- Reduced wastage of money and time focused on hopeful customer acquisition.
- Increased profits from customers who will spend more with you.
- Happier and more committed employees
- Bullet proof customer retention strategies to use today to improve customer retention
How it compares
Against the other 51 rated Udemy courses in Customer Service on CourseDuck:
- Rating4.6 out of 5higher than 66% of them
- Reviews791#39 of 52 by number of reviews
- Length1.6 hourslonger than 50% of them
- Last updatedApril 2020earlier than 82% of them
Course Description
What is your ideal work-life? Does the word carefree come to mind?
Free from the worry and stress of having to make more money to pay the bills each month.
Ultimately, carefree work life is what this course is all about.
I want to show you a fast, cost-effective and reliable way to increase your sales and profits.
You want a carefree work life, and you're either:
Someone who has spent hours awake at night trying to figure out how to get new customers.
Someone who sees others being successful, but isn't having as much success as you'd like, despite working really hard every day.
I can help you, no matter what situation you're in.
THIS COURSE WILL SHOW YOU:
Why do you need to focus on customer retention?
The benefits of customer retention.
Free tools to help you implement a customer retention strategy.
How to figure out where you are with your existing customer retention efforts.
What you need to do before you create your customer retention strategy.
How to get your team onboard your customer retention strategy.
Great tips for getting your organization to focus on Customer Retention.
Bulletproof customer retention strategies to use today.
How CRM, customer care, customer service, customer satisfaction, and customer experience will lead to customer retention.
Valuable customer retention tactics that will get results.
Practical tips to have your customers return often and purchase more.
Examples of successful customer retention in action.
Diligently track and measure your customer retention efforts.
Along with the video content of the course, there are many bonuses.
BONUSES:
Downloadable resources and guides
An audio version of the course to listen on the go
Assignments that make you productive while taking the course
An instructor who truly cares about your success
I SHARE PRACTICAL SECRETS IN THIS COURSE
These are techniques that I have used to grow profits in multiple businesses They are techniques that other successful business owners are using today to grow their sales.
IT WILL NEVER BE A BETTER TIME TO START A CUSTOMER RETENTION STRATEGY
The key thing to know before starting is that you need very little to get started.
You don't need to know how to sell
You don't need to know how the market.
You just need to be consistent and persistent. You just need to believe in yourself and your team. You just need to keep your eye on the goal (whatever that may be - $1,000,000 per year extra in sales, financial independence).
WHY AM I DOING THIS?
Customer Retention can change your life. Instead of racking your brain trying to come up with creative ways to get new customers and stressing about how to pay your bills each month, you will now have the easiest and most effective way to increase your sales and profits without breaking the bank.
Customer Retention can change your life. Instead of racking your brain trying to come up with creative ways to get new customers and stressing about how to pay your bills each month, you will now have the easiest and most effective way to increase your sales and profits without breaking the bank.
I have had wonderful opportunities to work with and learn from hundreds of successful businesses over the past 25 years. I have studied their customer retention strategies and tactics for becoming and staying successful.
Now I want to give back.
That's why I created this course - to walk with you through the entire process.
With our 30-day 100% money-back guarantee, there's no reason to hesitate.
I'll give you two more reasons why you should enroll right this second:
Your investment in this course will quickly be paid back even just by implementing some of the techniques I share with you. There are lots of gold nuggets to choose from, making this course a great investment in your future success.
While today is still the best day you can get started with creating and implementing a customer retention strategy, it will get harder for businesses as the markets get more and more competitive. You want to start as soon as you can (like today) to take advantage of the fact that your competitors may not have a customer retention strategy in place just yet. Instead of struggling and trying to do everything yourself, just learn from someone who has already figured it out.
I CAN'T WAIT TO SEE YOUR SUCCESS
In the first section, I give you 5 mostly free tech tools to help you implement a customer retention strategy. These will enable you to improve your retention right now to achieve great customer loyalty!
See you inside!
FK
Instructor Details
- 4.6 Rating
791 Reviews
Customer Core
CustomerCore's knowledge is grounded in the Business and Education disciplines. Combining over 25 years of front-line business experience with top university lecturing knowledge, CustomerCore is ideally placed to provide you with practical and comprehensive online teaching.
The CustomerCore source material is drawn from the daily experiences of hundreds of business owners and front-line workers, mainly in the Retail and Services industries. I aim to provide you with lots of practical, battle tested tips, advice and learning. My courses are designed by a university lecturer who also has many years practical experience in various industries including Retail, Services, Medical, IT and Construction.
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Reviews
By Liliane Joel Hosea on 12/3/2025
I wanted to strengthen my skills in customer service and support. Retention is critical because keeping existing customers is often more valuable than acquiring new ones. I was curious about strategies that go beyond troubleshooting—like building loyalty and trust
By Maren Harre on 11/3/2025
good overview of how Retention can be achieved through Customer Care/Analysis, a course a company should take into account when building a process for a lower churn rate
By Ramadaniati Citra Molina on 4/22/2025
my experience of this learning is when my customer promote my products to another customer without payment. it means they are not only satisfied with my products but they are satisfied too with my service.
By Caroline MUTESI on 8/5/2024
It taught me how to prevent customer from switching to a competitor. Customer retention indicates whether the product and the quality of service please the existing customer.
By Vedran Kovac on 3/30/2023
Amazing course and very valuable the only thing I would add that the downloadable materials should follow the narration since that every word in this course is worth memorising.
By Korim Khan on 11/17/2022
The lecturer is very well spoken and the information covered is incredibly interesting for business owners and managers who want to make a lot more money from their existing customers.
By Erzsébet Csibi on 6/4/2022
It's a very useful, to-the-point course, talking about all aspects of retention marketing, which was exactly what I needed for my new position. I like the extra materials and the little tips and examples. Thank you!
By Anonymized User on 5/19/2022
This course CUSTOMER RETENTION MAXIMISE YOUR PROFIT is a good on me because it will help me to know how to reten my customer with the value of my companies brand to gain referral and maximize profit
By Clever Sohai on 12/10/2021
I did learn something from this course but it was a bit boring as I feel the speaker was a bit monotonous. Also was expecting more interesting content or tips that I have never heard of but only around 10 to 20% of the information was new to me. Thanks to the teacher for your efforts in teaching us anyway~
By Ilenia Averno on 12/16/2020
This is a very interesting course for people who deal with Customer Service on a daily basis. Well done! The only aspect that I've found to be a little bit annoying is not to see the speaker.
Quality Score
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Overall Score : 92 / 100






