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Customer Support with ChatGPT / AI (Udemy.com)

Learn How to Use ChatGPT to Provide Simple and Quick Customer Service Solutions (No Technology Experience Needed)

Created by: Chris Haroun

Last updated September 2026

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What you will learn

  • Build a Customer Support Chatbot for Your Website Without Code
  • Build a Customer Support Chatbot for Your Facebook Page Without Code
  • Create an AI Based Prioritization and Filtering Ticketing System
  • Learn How to Connect Google Sheets to Your ChatGPT Account, for Quick Customer Support Solutions
  • Learn How to Connect Gmail to Your ChatGPT Account, for Automatic and Quick Customer Support Solutions
  • Learn How the ChatGPT API Works
  • Learn Automation Skills Using Zapier
  • Create an AI Based Email Response System
  • Create a Multi-Language Support System Using ChatGPT
  • Learn How to Create Basic and Advanced Prompts

How it compares

Against the other 1,182 rated Udemy courses in IT & Software on CourseDuck:

  • Rating4.5 out of 5higher than 45% of them
  • Reviews376#649 of 1,183 by number of reviews
  • Length3.2 hoursshorter than 69% of them
  • Last updatedSeptember 2026more recently than 95% of them

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Course Description

In this course you will learn how to provide affordable and fast customer service solutions using ChatGPT. Please note that no technology experience is required to take this course.

This Course Will Teach You How To: 

  • Build a Customer Support Chatbot for Your Website Without Code

  • Build  Customer Support Chatbot for Your Facebook Page Without Code

  • Create an AI Based Prioritization and Filtering Ticketing System

  • Connect Google Sheets to Your ChatGPT Account, for Quick Customer Support Solutions

  • Connect Gmail to Your ChatGPT Account, for Automatic and Quick Customer Support Solutions

  • Understand How the ChatGPT API Works

  • Learn Automation Skills Using Zapier

  • Create an AI Based Email Response System

  • Create a Multi-Language Support System Using ChatGPT

  • Create Basic and Advanced Prompts, including Custom Instructions, In Style Prompting, Few Shot Prompting, Role / System Prompting, How to Use Basic and Advanced ChatGPT, Google Bard and Microsoft Bing Chat Features.

By the end of this course you will know how to quickly implement cost effective customer support solutions using ChatGPT.

This course is taught by AI expert Luka Anicin, who Google developers calls one of the top 150 AI experts in the world. This course is also taught by Chris Haroun, who is an award winning business school professor and best selling business courses instructor.


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Instructor Details

Chris Haroun

Award Winning Professor Featured in Forbes, NBC, Business Insider, CNN & Entrepreneur

Please join me for my weekly Office Hours Q&A on my YouTube channel every Thursday from 8am until 10am Pacific time. Here is my bio thanks: 

Chris Haroun is the founder & CEO of the 300+ hour online Haroun MBA Degree Program®, an award winning business school professor, MBA graduate from Columbia University & former Goldman Sachs employee. He has raised/managed over $1bn in his career.

He also has work experience at hedge fund giant Citadel, consulting firm Accenture & several firms that he has started, including an investment firm that had a venture capital investment in Facebook several years before the Facebook IPO.

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Reviews

4.5

376 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Anonymized User on 3/26/2026

It's give more understanding about AI assistant.

By Anonymized User on 3/24/2026

yes it was good..lets finish the course and ill give you overall rating

By Anonymized User on 3/19/2026

The Course was very useful. I am fresher it will help to increase my knowledge.

By Alison Chisholm on 11/5/2025

Not really a match for me but very interesting and maybe something for the future.

By Neharika Jain M S on 9/19/2025

Helpful in laying the foundation for leveraging AI in customer support.

By Danny Hupp on 7/30/2025

Enjoyed learning about ChatGPT and various features

By Anonymized User on 6/16/2025

I have learned a lot about AI that I did not know was possible

By Anonymized User on 6/26/2024

Bardzo ciekawie prowadzony, dużo cennych informacji

By Anonymized User on 2/4/2024

I have been working with Chatbase for a short while and this course has helped me get a better understanding of how to utilize it.

By Frank Ebert on 1/16/2024

EXCELLENT overview of how to DIY an AI automated ticketing system and email process!

Showing all 10 reviews on CourseDuck

Read all 376 reviews on Udemy

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Overall Score : 90 / 100