Dread-Free Difficult Conversations: Speak Up with Courage (Udemy.com)

Loved the part about multiple manipulation styles and gaslighting haha. I have had multiple encounters in which it turns into a temper tantrum and all you could do was just walk away. 9 times out of 10 the individual would only act out Infront of groups but in a 1-1 would express issues not even related to work causing them to act this way. I also enjoyed the relative examples and role play skits. Very good presentation.

This course can help handle difficult conversations. I have issues at workplace and even at home that these skills will come in handy in resolving the issues. From the learnings here, I will need to prepare ahead, choose the right time and place, listen actively and stay calm and empathetic. It is important for me to focus on the issue and not the person. I have been having difficult giving feedback from the community (service users) to services providers for fear of it being taken as incitement. But this course has empowered me with the necessary skills to do that effectively.

This course addressed the real topics we encounter in our daily interactions. The role play component was an excellent tool that reinforced my understanding of the material. It would be even more beneficial to include a role play video demonstrating these techniques in real conversations, alongside the interactive practice we already have.

The instructor was knowledgeable, easy to understand, and provided relevant examples. I liked that the course provided resources, though I wish I could have participated in the role-play scenarios (my agency blocked the AI content). Overall, the content was constructive and thought-provoking.

AI sucks and really has a hard time getting out of its own loop it created and responding to real conversations

Thank you for creating this enlightening and extremally useful class. I have struggled with this my whole life and had to leave my previous job because I was unprepared to navigate some of the situations you cover. Now I know how to respectfully advocate for myself.

I loved the way Andrea taught the strategies. By the end of the course I felt like she was my best friend helping me navigate. Well-thought out lesson framework. I realized i myself use some of these manipulation tactics and make conversations difficult. Helped me recognize my errors and others that i have noticed and didnt think of it as an error. Thank you so much ! God Bless !

Excellent presentation and explanations. Great detail. Speaker presents extremely well with clear articulation and a style of delivery that is very appropriate to the content. Extensive exercises are included to further enhance the learning experience.

I love the teaching given. Practical and I have seen these behaviours in myself and others. I hope that I have more scenarios to practice on the things given. The current topics give me a general idea on how to prepare myself so I should try and review the notes often and practice it.

we must control and overcome our self to control by identifying our triggers and try to focus on positive out come to achieve our goal , when you control over your thoughts will help to handle your self in hard conversations and you must thinking about pattens of memories of a similar of past situation. Anticipation of persons behavior in the situation and we must pay attention