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UdemyLeadership & ManagementPaid courseAll LevelsCertificate

High Performance and Conflict Management: Teams and People (Udemy.com)

Emotional intelligence, self-knowledge, positive psychology, neuroscience and hypnosis for conflict management.

Created by: Fernando Felice

Last updated April 2025

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What you will learn

  • Reduce stress, learning to calm one's own emotions
  • Learn to put limits on abusive people in the work - conflict management
  • Become a high performance employee
  • Get along well with co-workers and difficult family members
  • Learn the power of empathy and improve the way you relate to colleagues and authorities
  • Know how to say "no" without hurting people and avoid conflicts

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.2 out of 5higher than 7% of them
  • Reviews103#221 of 231 by number of reviews
  • Length4.9 hourslonger than 82% of them
  • Last updatedApril 2025earlier than 59% of them

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Course Description

  • Do you live with an aggressive person at work or at home?

  • Do you have difficulty dealing with difficult people?

  • Don't know how to say "no" and impose yourself without the other person getting hurt and without generating conflicts?

  • Do you feel exploited by people and don't know what to do about it?

  • Do you suffer from depression or have low self-esteem?

  • Do you feel emotionally deprived?


If you said "YES" to one of these questions, then this course on the Psychology of Conflict Management is for YOU!


What do students think of this course?


I enjoyed very much this course, I learned a lot new things I did not know before about the 4 types persons. Really interesting and very helpful for me. I can understand perfectly the teacher. this was more interesting, because I speak Spanish, but I can understand english and a little Portuguese. So, in this course I did learn and enjoy many topics, two different languages and the the course itself. how great deal! Thank you Teacher Fernando, you did a very nice course, I really appreciate it. Also I will see again some points that taken my attention.

Gabriela M. U.


The course provides effective techniques and strategies for handling challenging situations with grace and confidence. This course has been a tremendous asset in improving my interpersonal skills. I'm grateful for the valuable lessons it offers. As for course content, there are repetitive topics but is still insightful and relevant to the subject matter.

Neil A.


I'm delighted to express my profound appreciation for the course; it has been an immensely enriching experience. The depth of knowledge and engaging content surpassed my expectations, leaving me eager for more insightful courses in the future. The impactful learning journey has fueled my passion for continued education, and I eagerly anticipate the prospect of further courses to deepen my understanding.

Fernan T.



What will you learn in the conflict management course - how to deal with difficult people?


  1. Why it's important that you know how to raise your emotional intelligence (section 1)

  2. Develop a mindset of peace and gentleness through non-violent communication and avoid conflicts (sections 3 and 4)

  3. Compassionate Communication: How to Understand and Interact with Violent People (section 4)

  4. Use NLP Psychology of the 3 levels of perception to overcome conflicts (section 3)

  5. Learn how to raise your emotional intelligence in a simple and fast way (section 7)

  6. Develop the same peace mindset ie conflict resolution psychology as Mahatma Gandhi by living "ahimsa" or "non-violence" in your daily life (section 6).

  7. Use empathy and self-empathy to deal with conflicts (section 5)

  8. Discover the psychology of well-being and emotional healing (section 7)


Why you can trust me as an instructor for the conflict management course - how to deal with difficult people?


  • Because I have been working for several years working in hypnotherapy and transpersonal therapy. For that very reason, I have several Ericksonian hypnosis techniques and meditation tips to share with you.

  • Because I have already participated in several courses and seminars on non-violent communication and conflict management, knowing the technique in depth in conflict resolution.

  • I already have more than 17,000 students in more than 100 countries.


You have 2 options:


  1. Attend classes in this Compassionate Communication course, connect with your power and self-confidence, earning the respect and admiration of the people around you. Just click and subscribe

  2. Not taking this conflict resolution course and continuing to suffer aggression and abuse, feeling devalued and harboring more and more resentments and hurts. Continuing to go through trial and error in relationships and learning over years that would only take a few minutes of watching classes on this course.


So, don't waste any more time, join us and apply now!

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Instructor Details

Fernando Felice

Fernando Felice é hipnólogo ericksoniano, escritor e conferencista.

I - Fez o MMI "millionaire mind intensive" ( curso intensivo para mente milionária) de T. Harv Eker

OBS: T Harv Eker é autor do best seller "Os segredos da mente milionária"


II - É instrutor com 45 cursos publicados, com mais de  20000 alunos espalhados em 109 países e 26 línguas


III- Especializado em Thetahealing:

1.Básico

2.Avançado

3. Na metodologia "Digging" (escavamento em crenças raízes)

4. Para manifestação e abundância

5. Você e o Criador


III - Formado em hipnose clássica pela:


1. Associação Brasileira de Hipnose

2.  Instituto Lucas Naves

3. Hipnose Ericksoniana pelo Instituto Sofia Bauer. 


IV - Formado em terapia transpessoal pelo Instituto Atman


V - Formado em terapia regressiva integral pelo método Roger Wolger.


VI - Facilitador de pathwork


VIII - Terapeuta formado em EMDR (Reprocessamento e Descensibilização pelo Movimento Bilateral dos Olhos)


VII - Training em Constelação Familiar


VIII - Mestre em Patologia pela Universidade Federal de Pernambuco (UFPE)


IX -  Tem quatro livros nas áreas de felicidade, espiritualidade e auto-conhecimento (todos os exemplares publicados já vendidos)



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Reviews

4.2

103 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Kosarachi Clara Udechukwu on 4/29/2024

Yes, it was a good course because it aligns with my current career pursuits. it will as well help me to manage my reactions to people around me and to my family especially

By Nosiru Akindele Sewedo on 4/20/2024

Great course taught a lot about life lessons, which has helped my recent Bootcamp

By Aiden Bavin on 11/20/2023

This course exceeded my expectations! Thoroughly informative.

By Bruce A. Reichert on 11/4/2023

Perfect teaching for begginers good teaching skill explanation also very nice.

By Himanshu Chahal on 10/23/2023

English language pronunciation/accent is very poor. Not able to understand easily.

By Adnan Muhammad Khan on 10/9/2023

English is not understandable and many sessions are not in English Language

By Neil Adrian Rebenito on 9/27/2023

The course provides effective techniques and strategies for handling challenging situations with grace and confidence. This course has been a tremendous asset in improving my interpersonal skills. I'm grateful for the valuable lessons it offers. As for course content, there are repetitive topics but is still insightful and relevant to the subject matter.

By Gabriela M Uchuya Morzan on 9/19/2023

I enjoyed very much this course, I learned a lot new things I did not know before about the 4 types persons. Really interesting and very helpful for me. I can understand perfectly the teacher. this was more interesting, because I speak Spanish, but I can understand english and a little Portuguese. So, in this course I did learn and enjoy many topics, two different languages and the the course itself. how great deal! Thank you Teacher Fernando, you did a very nice course, I really appreciate it. Also I will see again some points that taken my attention.

By Ugwu Stephen on 9/9/2023

Yes, but I found it difficult to understand full on every words used became its not taught with English rather other unfriendly language

By Isabella Cristina on 5/4/2023

I just started, but I’m really enjoying the course! The teacher is great and his explanations are very clear and easy to follow

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Read all 103 reviews on Udemy

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Quality Score

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Overall Score : 84 / 100