HubSpot for Beginners – Master the Basics in a Few Hours (Udemy.com)
2026 UPDATE! - Learn HubSpot from scratch with a certified HubSpot consultant – CRM, marketing basics & AI features
Created by: Thalita Milan
Last updated May 2026
What you will learn
- Get started with HubSpot from scratch and confidently navigate the platform
- Understand what HubSpot does and how the CRM, marketing, sales, and support tools work together
- Manage contacts, companies, deals, tickets, properties, and segments inside HubSpot
- Capture and organize leads using imports, forms, and integrations
- Use HubSpot’s built-in AI features (including Breeze and AI-assisted tools) to work faster and smarter
- Create emails, reports, workflows, and CRM assets more efficiently with the help of AI
- Use HubSpot autonomously for day-to-day CRM, marketing, sales, and reporting tasks
Course Description
HubSpot for Beginners is a practical crash course designed to help you get started with HubSpot from scratch — even if you’ve never used a CRM before.
Whether you’re a business owner, a marketer looking to upskill, or an employee at a company that uses HubSpot, this course will teach you the core HubSpot fundamentals in under four hours, using clear explanations and hands-on examples.
The course includes brand-new, updated video lessons (2026) with real exercises you can follow along with. You’ll be able to pause the videos, replicate each step inside your own HubSpot account, and immediately apply what you’re learning — no theory overload.
By the end of this course, you will be able to:
Master the HubSpot CRM
Navigate your HubSpot account confidently
Store and manage contact data using HubSpot properties (the foundation of everything in HubSpot)
Add contacts using multiple methods: manual entry, imports, app integrations, and lead capture with forms
Customize your CRM views and manage your email list efficiently
Work with key HubSpot tools
Create and optimize HubSpot forms and embed them on your website
Use filtered views and segments (formerly lists) to quickly find the right data
Communicate effectively with your contacts using HubSpot
Use email features confidently
Send one-to-one emails directly from HubSpot
Create email templates and snippets to save time
Build personalized marketing emails
Create and share meeting links with customers
Stay organized and track performance
Organize your work using HubSpot tasks
Use tickets to manage customer support requests
Create dashboards and reports using HubSpot’s default reporting tools
Explore advanced and AI-powered features
Get a clear overview of advanced tools such as workflows, automation, and reporting
Learn how HubSpot’s built-in AI features (including Breeze and AI-assisted tools) can help you work faster
Manage users and access permissions inside your HubSpot account
You don’t need a paid HubSpot account to follow this course. A free HubSpot account is enough, and we’ll create one together in the first section if you don’t already have one.
Some advanced and AI features are shown on paid plans, but everything is explained clearly so you understand what’s available, what’s optional, and when it makes sense to upgrade.
About the instructor
I’m a certified HubSpot expert, providing HubSpot account management and training services to companies worldwide since 2018. I work with businesses of all sizes and regularly help beginners set up HubSpot correctly from day one.
Here’s what one of my students said:
"I just completed the course — and my only reaction is: WOW! Super valuable for entrepreneurs, consultants, and small businesses. Thalita managed to transfer her rich knowledge in a meticulous and easy-to-follow way. I honestly never knew the actual possibilities of the HubSpot platform (free version) and now I finally do!"
— Tamara Biljman, Content Strategist
You can find more testimonials on my website. I take pride in supporting my students throughout the learning journey, so you’re always welcome to ask questions during the course.
—
Thalita
Disclaimer
HubSpot for Beginners is an independently developed course by Thalita Milan and has not been created, endorsed, or verified by HubSpot, Inc. HubSpot, Inc. has no liability related to this course.
Instructor Details
- 4.5 Rating
2,315 Reviews
Thalita Milan
Hi, I'm Thalita. I'm a Marketing Automaton consultant and trainer with 14+ years of experience in Digital Marketing. I've been working as an independent HubSpot consultant & trainer since 2018. I've helped more than 20000 people learn HubSpot for their jobs and businesses.
I love helping professionals upskill and businesses scale through Marketing Automation and smart tech. When not working, I love running, hiking, and all things outdoors.
Please note that I am an independent HubSpot Consultant and my courses and services are not verified or endorsed by HubSpot Inc.
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Reviews
By John Doyle on 8/19/2026
Extra introduction to HubSpot. Nice pace. Thalita breaks each chapter down to manageable pieces of information and still covers a lot of features and tools to get you up to speed in no time.
By Bonnie David on 7/17/2026
Thalita has a wonderful teaching style and a positive energy that keeps me engaged throughout the course. She explains HubSpot in a clear, practical way that makes it easy for beginners to follow along and build confidence. As a HubSpot Consultant, she shares her knowledge in a way that feels approachable and encouraging. This course provides a strong foundation for anyone starting their HubSpot journey, and I genuinely enjoy learning from her.
By Vsevolod on 7/16/2026
I was quite disappointed with this course, mainly because of the lack of a clear structure. For a beginner, I expected a logical step-by-step sequence: Contacts → Companies → Deals → Tickets → Products, with each section explained properly before moving to the next one. Instead, the course often jumps between different HubSpot areas and settings, which makes it difficult to build a clear understanding of how the CRM works as a complete system. I think a much better approach would be to create one simple example company and use it throughout the whole course. With AI, it is very easy to generate fictional contacts, companies, tasks, deals, emails, and customer situations. Then the instructor could show the complete process step by step: a new lead comes in, a Contact and Company are created, a Deal is opened, tasks and meetings are added, the deal moves through the pipeline, and eventually the customer becomes a client. This would make the course much more practical and easier to understand, especially for beginners. There is useful information in the course, but the lack of structure made the learning experience frustrating for me. I expected much more from a course rated 4.6, and unfortunately, I do not think the current course deserves such a high rating.
By Wanderley Soares on 6/4/2026
Overall the course is really good. It was my very first time playing with Hotspot and I can definitely say I have learned a lot. Thalita has a unique way to explain, turning complex things into something clear to understand. Highly recommended. T
By Patricia Torres on 5/12/2026
There are sound issues and maybe this is not the course for me. I have a paid corporate account and I wanted to learn from scratch but it seems like this is more for free accounts and not that much focus on the CRM function
By Vanessa Jane Hernandez on 4/28/2026
The lecturer explained greatly in detail the functions of each property, object and how they are interrelated. It is very informative and easy to understand.
By Rayo aa on 4/8/2026
Great course, very clear and easy to follow. The practical exercises helped me understand how to use HubSpot CRM step by step. It was a perfect match for me.
By Dane Comrie on 2/5/2026
This course is great I took the HubSpot Academy course but it wasn't very engaging and because they were just showcasing random features and tools without the why it didn't really stick. With this course because I'm learning for real scenarios it makes it easier to retain the information I'm being given. I can't wait to check out the other courses.
By Elaine Cristina Vignoli on 1/23/2026
This course has been a great experience so far. It provides a clear and practical introduction to HubSpot, making it easy to understand the platform even for someone using it for the first time. I really enjoyed how the instructor explains each tool step‑by‑step and shows real examples of how to apply the features in daily workflows. Highly recommend for beginners who want a solid foundation and a smooth learning experience.
By Rotimi Ezekiel on 11/10/2025
The course is amazing. She explained everything you need to know as a beginner in detail and also walk you through the practical steps. If you're new to HubSpot, this is your go-to course, trust me.
Quality Score
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Overall Score : 90 / 100







