Technical Communication: Speak the Language of Business (Udemy.com)

You know your subject.

But do people actually understand you?

Have you ever:

• Been told to “keep it higher level” or “be more strategic”?
• Watched business stakeholders lose interest halfway through your explanation?
• Felt frustrated because other teams “just don’t get it”?
• Struggled to explain a technical issue to leaders, executives, or customers?
• Been asked to “speak the business language”?

If yes, this course is for you.

Technical expertise is not enough

At work, technical skill helps you solve problems.

Communication skill helps other people understand, support, approve, and act on your ideas.

The professionals who progress fastest are often not the smartest technical experts. They are the people who can explain complex ideas clearly, adapt to different audiences, and communicate in a way that gets buy-in.

That’s exactly what this course will help you do.

Learn how to explain technical topics clearly to anyone

In this course, you’ll learn a practical communication system designed specifically for technical professionals who need to talk to non-technical audiences.

Whether you work in engineering, IT, software, cybersecurity, operations, data, science, finance, legal, or another specialist field, the methods in this course will help you explain ideas in a way people quickly understand.

You’ll learn how to:

✓ Explain technical ideas to non-technical people without confusion
✓ Communicate clearly with executives, leaders, and business teams
✓ Reduce jargon and stop overexplaining
✓ Get to the point quickly and structure your message clearly
✓ Help your audience understand why your message matters
✓ Speak in a way that gains attention, understanding, and buy-in

Practical methods you can use immediately

This course includes:

✓ A practical 5-part framework for workplace communication
✓ 10+ methods for simplifying complex ideas
✓ Simple scripts for structuring messages clearly
✓ Techniques to tailor communication for different audiences
✓ Real examples showing how to explain highly technical topics in plain English

The lessons are practical, straightforward, and designed for real workplace situations.

Each video is short, focused, and easy to apply. You’ll be able to start using what you learn immediately—without needing to complete the whole course first.

Created by a technical professional turned communication expert

My name is Chris Fenning.

I started my career in engineering and IT before becoming a communication skills author, trainer, and instructor.

I’ve taught at international business schools and worked with professionals from organisations including Google and NATO.

The methods in this course are regularly described as some of the most practical and game-changing communication techniques participants have seen because they are simple, realistic, and easy to apply at work.

Stop struggling with these common communication problems

Avoid problems like:

✗ Too much detail
✗ Too much jargon
✗ Unclear presentations
✗ People not understanding your message
✗ Executives asking for “the high-level version”
✗ Other teams not seeing why your work matters
✗ Great ideas not getting support because the message wasn’t clear

Use these methods in real workplace situations

The techniques in this course can help you in almost any workplace communication situation, including:

• Updating senior leaders and executives
• Explaining technical work to non-experts
• Working with different teams or departments
• Presenting ideas and proposals
• Getting buy-in for projects
• Discussing requirements
• Giving status updates
• Solving problems collaboratively
• Educating an audience
• Asking for support or resources

…and much more.

The result?

You’ll be able to explain complex topics clearly, communicate with confidence, and feel confident your audience understands what you’re saying—whether they are technical or not.

If you’re ready to stop being misunderstood and start getting your message across clearly at work, this course will help.

Frequently Asked Questions

Q: My work is very technical. Will this course help me talk to the business teams?

A: Absolutely yes! The methods in this course are a step by step process to create a message that is suited to your audience. If you need to talk about a technical topic to a non-technical audience the methods in this course will show you how. There are simple scripts to help build an understandable message. The course includes 10+ methods to simplify a message and examples that are specifically designed to show how to explain incredibly complex and technical ideas to non-technical audiences.

Q: Will this course help me communicate with other teams?

A: YES! That’s one of primary goals of this course, to help you communicate clearly with any audience - especially people outside your own team. When you use the methods in this course, you will improve the way you communicate with someone outside your team. You'll understand what approach will help them understand and the type of information to include to make sure you get their attention and help them see why your message is important. When you use these methods your messages will be relevant, relatable, simple, and jargon free. This course helps when communicating with any audience - Internal, external, executives, people higher or lower in your organisation, and more. The methods you learn in this course are applicable to any situation where you want people to understand what you are saying, recognise the importance of your message, and quickly understand without the need for detailed explanations.

Q: Will this course help me when talking or writing to senior stakeholders and executives?

A: Yes it will. Executives and senior leaders appreciate well-structured communication that focused on topics relevant to their goals and objectives. The frameworks in this course show you how to make any message relevant to any audience. The methods you'll learn show how to make the impact of your message clear and how to relate it to the specific goals and outcomes the executives care about. Executives and senior leaders will appreciate the clear way you structure messages and are likely to be impressed with the clarity of your communication. If you've ever been told you need to be "more strategic" or "Learn to speak their language" you will learn those skills in this course.