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The Power of Empathy at Work (Udemy.com)

How to Lead, Build, and Inspire Empathetic Organizations

Created by: Dr. Priya Nalkur

Last updated January 2024

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What you will learn

  • Define empathy in interpersonal relationships and as an organizational imperative
  • Identify and practice communication habits that build empathy in self and others
  • Set measurable objectives to help in building an empathetic organization
  • Recognize the diversity in expression and experience of empathy across individuals
  • Add to existing leadership toolkit with empathetic communication and psychological tools

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.6 out of 5higher than 74% of them
  • Reviews1,285#385 of 1,211 by number of reviews
  • Length1.6 hoursshorter than 75% of them
  • Last updatedJanuary 2024earlier than 73% of them

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Course Description

This comprehensive course on Empathy in the Workplace is designed for both individuals and teams. In this course, students will explore the multifaceted world of empathy and gain invaluable insights and practical tools to build and sustain an empathetic team or organization.

In this course, you will learn how to cultivate your personal empathy. You will build strategies to build a culture of empathy within the workplace, fostering meaningful connections and understanding among team members. Together we will explore the diverse expressions of empathy across genders and neurodiversity, ensuring an inclusive approach to this essential quality. You will learn why empathetic organizations are high performing and why employees consider them to be ideal work environments.

You will also learn how to measure and sustain empathy within your organization, utilizing effective communication tools to enhance empathetic interactions. This course examines the psychological tools that aid in the development of empathy, creating a more compassionate and supportive work environment. Additionally, you will gain insights into mitigating empathy burnout and stress, safeguarding the well-being of individuals and teams.

This course will be a transformative learning experience that empowers you to lead with empathy, and build a workplace culture that thrives on understanding, collaboration, and inspiration. In building an empathetic organization, you will empower others to be themselves and feel truly valued. Elevate your leadership skills and contribute to the creation of empathetic organizations that prioritize the well-being and success of their members.


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Instructor Details

Dr. Priya Nalkur

Dr. Priya Nalkur is a Leadership and Executive Coach. She works with exceptional leaders to help them maximize their potential and influence. With over 15,000 hours of coaching, she has learned tons of tricks and tools for effective leadership communications, including how to manage conflict, make better decisions, have difficult conversations, listen effectively, and tell powerful stories. Dr. Nalkur studied Psychology at Harvard University and Communications at the University of Pennsylvania. 

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Reviews

4.6

1,285 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Barbera Doesburg on 9/14/2026

Deze cursus is een cursus waar ik al jaren naar op zoek ben, ik ben enorm enthousiast en benieuwd hoe ik de inhoud kan gaan gebruiken.

By Jena Trottier on 8/14/2026

Loved that she explained her background, so it started right off with trust. Shows positive and rewarding your team that is displaying the show of empathy.

By Gina Langley on 8/4/2026

“The Power of Empathy at Work” is an outstanding course that exceeded my expectations. It provides practical, meaningful insights into how empathy can transform workplace communication, teamwork, and leadership. The instructor explains concepts clearly and offers real-world examples that make the material easy to apply right away. I especially appreciated the focus on building stronger connections, improving listening skills, and fostering a more supportive and productive work environment. The lessons are engaging, relatable, and thoughtfully structured, making the learning experience both enjoyable and impactful. I highly recommend this course to anyone looking to enhance their interpersonal skills or strengthen their workplace culture. A truly valuable and uplifting learning experience!

By Mica Jane Agapito on 2/26/2026

It was an informative discussion. It highlights the importance of empathy and taking a small step everyday can make a difference.

By Teresa Becker on 1/28/2026

Great insight and tips on how our approach is important to not just personal growth but the growth overall. The conclusion provided a recap on how to be accountable for the trickle effect.

By Eugen Umansky on 1/19/2026

Thank you for the course. It was a rather helpful overview, touching many aspects. However, I would wish it would go much deeper into those, not only mentioning or briefly explaining, but providing the required intuition, providing few excersises in order to explore the concepts and to start adapting them. Otherwise the knowledge will disappear quickly... The excersise with the friend (by sharing the feelings and needs and exploring it with each other) is, probably, the most helpful tipp - thank you! Also the resources part is quite helpful, although not quite clear, where to start and in what case to take what book...

By Miriam Pina on 2/25/2025

I feel like this should be common sense knowledge but I'm glad empathy is finally being acknowledged as an important part of life and work

By Anonymized User on 2/19/2025

It's really important to know this interpersonal relationships, to build better communication in life (personal and professional life)

By Gloria I Rodriguez on 5/26/2024

It was a good match as it is always good to be reminded of the importance of empathy not only in the workplace, but in everyday life.

By Alex Vojvodich on 5/24/2024

I think this plays to my strengths and I am happy to have the opportunity to see how these skill sets contribute to the success of an organization.

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Overall Score : 92 / 100