Mastering Conflict Management and Resolution at Work (Udemy.com)

Discover what happens to you in conflict, use tools to resolve any conflict, and strengthen your relationships

( 174 Reviews )

Created by: Dr. Priya Nalkur

Produced in 2019

What you will learn

Define conflict and identify your conflict handling style
Use strategies to manage your defensiveness
Tools to help you resolve any conflict and remain calm in heated arguments
Methods for recovering from conflict, rebuilding trust, forgiving, and apologizing

Quality Score

Content Quality

Video Quality

Qualified Instructor

Course Pace

Course Depth & Coverage

Overall Score : 92 / 100

Course Description

interpersonal conflict make you cringe? Don't worry; you're not alone. Many of us would rather get the black plague than have to confront someone about a conflict. But avoiding conflict never helped anyone. This course will make it easier for you to manage conflict and by the end of this course, you may even welcome the chance to work through a tough conflict.
In this course, you will:
Look at some of your past conflicts to understand how you typically handle conflict (and whether it's effective!)Gain valuable tools to handle any conflict immediatelyLearn how to recover from conflict, and what to do after the conflict is over to repair a relationshipThis course is designed to be actionable, fun, reflective, and thought-provoking. In my experience as a psychologist and executive coach, Ive helped many people navigate conflict. Throughout the course, Ive included exercises and tools that Ive found to be the most helpful when working through conflict so that youre prepared to resolve any conflicts that may arise in your life right away.
It won't always be easy, but it will be worth it. Let's face it: conflict is inevitable, and people who have the tools to handle it effectively are more productive, fulfilled, and influential. So if you're ready, fasten your seat-belt and get ready to learn!
Who this course is for:
Early and mid-stage career professionals who want to improve their workplace communication and emotional intelligenceProfessionals who want to learn strategies for resolving workplace conflict and fostering strong relationships with their colleagues.

Time: 1 hour on-demand videoh

Instructor Details

Dr. Priya Nalkur

4.6 Rating
174 Reviews

Dr. Priya Nalkur is a Leadership and Executive Coach. She works with exceptional leaders to help them maximize their potential and influence. With over 15,000 hours of coaching, she has learned tons of tricks and tools for effective leadership communications, including how to manage conflict, make better decisions, have difficult conversations, listen effectively, and tell powerful stories. Dr. Nalkur studied Psychology at Harvard University and Communications at the University of Pennsylvania.

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Reviews

4.6

174 total reviews

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Write a Review

By Victoria Chadderton on 11/22/2020

When camera angle would change I found it distracting. The questions given for reflection were fast and I had a hard time remembering them, while watching.

By Kimberly Shaw on 11/22/2020

Leaning conflict management is always a good thing for anyone in contact with others. What I learned was some things about myself, but a LOT about the people around me and how they respond which can help me respond to them better.

By Launie Ray on 11/22/2020

This is very helpful!

By Jay Barr on 11/22/2020

Excellent course - however - it needs to be practiced as a culture throughout the organization. This type of course should be interwoven into values of the company. Learned alot and actually took notes.

By Roy Ackerman on 11/22/2020

Not really. Took many such courses before.

By Cesar Augusto Fuzeto on 11/22/2020

this course covers most of the conflict situations that I have and it will help me to overcome them

By Erin Mandracchia on 11/22/2020

Great course

By Eric Biggs on 11/15/2020

This course is a good match for me and the host is very informative.

By Belinda Otusanya on 11/15/2020

This is very helpful. I usually avoid conflicts, now I have a better understanding of myself and how to handle conflicts much much better. Thank you very much

By Justina Munsamy on 11/15/2020

Very interesting thus far- makes you take a deeper look into your own behavior and the way you react to conflict on both work and personal fronts.

By Lamyaa Amane on 11/15/2020