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Understanding Performance Management as an HR Professional (Udemy.com)

This course is designed for human resources professionals or those who wish to learn more about performance management.

Created by: Christina A. Danforth

Last updated December 2015

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What you will learn

  • Define and explain the purpose of Performance Management, especially to managers
  • Identify the characteristics and key components of an effective Performance Management process
  • Explain the various methods used for performance evaluation
  • Set goals using the SMART method
  • Use techniques on how to give effective feedback and ways to help management do the same
  • Help prepare your managers for a formal review
  • Explain trends affecting the process
  • Begin research on an appropriate Human Resource Information System

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.4 out of 5higher than 22% of them
  • Reviews2,954#76 of 231 by number of reviews
  • Length1.3 hoursshorter than 70% of them
  • Last updatedDecember 2015earlier than 98% of them

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Course Description

Learn how to develop and deploy performance management methods for supporting a strong management team, one that openly communicates with its employees and works to maintain a collaborative environment. Performance management is an on-going, significant aspect of the employment cycle. It's essential for human resources to integrate the right feedback guidelines and principles into their organization's culture. This course is designed for HR professionals by an HR professional. It includes a complete overview of the Performance Management process and its overlap with the employment cycle. It also provides a review on setting performance criteria, developing goals and giving effective feedback. Finally, there's a lesson on annual performance reviews and trends. My mission is to help HR professionals succeed and this course will help you understand the performance management process and how you can implement it in support of your organization.

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Instructor Details

Christina A. Danforth

Christina is an enthusiastic human resources professional with over a decade of experience. She specializes in Learning and Development as the owner of HR Jetpack, providing online training to HR professionals.

Christina began a career with UTC in 2006. She joined Carrier as a Leadership Rotational Program Associate moving across the country with assignments spanning from Labor Relations to Staffing. She placed off the program in Indianapolis as an HR Manager supporting over 250 employees. In 2010, Christina returned to CT as an HR Specialist in Employee Engagement and Diversity and Inclusion. She became an Achieving Competitive Excellence Associate, representing her expertise in lean processing and her passion for utilizing the Continuous Process Improvement philosophy. In 2012, she took on a role at UTC Aerospace Systems as an HR process leader in Performance Management and Diversity and Inclusion. In her most recent role, Christina served as a project manager focusing on change management.

She holds a Bachelor of Arts degree in Political Science from the University of Massachusetts, Amherst. Christina studied in Spain and spent a semester interning at the U.S. State Department. In 2006, she earned an MBA from the Isenberg School of Management at the University of Massachusetts, Amherst. She also holds a SHRM-SCP and SPHR.

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Reviews

4.4

2,954 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By James Baulcomb on 6/27/2025

It was to the point, well constructed and succinctly delivered. Ideal for someone new, or relatively new, to leading on the concept of performance management. Especially if they haven't yet had any formal training on the subject, are working more from experiencing it from being a participant, or part of a wider HR team in an IC role.

By Anonymized User on 3/28/2023

As my own experience, course is very good and also the way to explain everything, But i expecting the way and the practical knowledge. How to process 360 degree How to collaborate the data How to practical practice for the management. Documentations If possible, please share this with us............. Thank you

By Anonymized User on 2/23/2023

Great overview of concepts without leading us towards a provider - thank you! This course helped me confirm what I'm doing well on as my small company's HR advisor and what I need to tackle next or what I'm still developing skills in. We've chosen a PM system and are going into our second biannual review cycle. we practiced goal setting and measuring them so improving that is important to me. My next course needs to be something on co-creating SMART goals, documenting them, and staying on top of one's progress in ways that are better than a simple check off or to do list.

By Huy Dinh Cao on 5/23/2022

I think it's still general and not comprehensive enough. It's greater if we can include the methodology to design a performance management process for a specific company. However, it's clean, concise and easy to absorb for both HR and non-HR learners.

By Dale Mason on 3/9/2022

Great basic knowledge of performance management as a critical concept. Providing resource materials would enhance this course. Also, Part 31 stopped at a point and would not advance. I had to go around it. Hopeful to resolve this issue so that I can receive my certificate.

By Sondra Richardson on 10/2/2021

This course was thorough, detailed and provided sufficient information to allow an HR professional to implement a company performance management system. Providing key printable downloads would enhance and reinforce learning.

By Anonymized User on 11/19/2019

Great course! The contents are explained very well and comprehensive. All in all it was a structured course that gives a very good overview of performance management with a focus on the most important parts and provides helpful recommendations for your own organization.

By Anonymized User on 9/9/2019

section 1, is very much teaching the absolute basics and a lot of it is perception based and any facts are not backed up by sources, from section 2 this is better. the delivery of the content sounds at points as if this is for managers or non HR professionals, as per the conclusion part of the video if there were contact details to provide this feedback 121 then of course would have, for now have to settle for the end of course review comments box.

By Anonymized User on 1/23/2019

The course provided useful information to refresh my HR knowledge and offered a learning opportunity regarding current trends in performance management. The instructor was very organized, engaging and clearly a subject matter expert.

By Anonymized User on 11/14/2017

Information shared via this training was very helpful to me as a HR Professional and Supervisor as I am expected to provide expert advice on how one should use the Performance Management Tool. After going through the sessions, with a lot of helpful hints and information I can better in assisting others in my organisation by providing the best mentoring sessions if I am asked to provide. The concept on the information shared by the instructor was very well presented, easy to understand as a HR professional. Thank you for your assistance.

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Overall Score : 88 / 100