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UdemyCommunication SkillsPaid courseIntermediate levelCertificate

Change Management Communication: How to Make Change Stick (Udemy.com)

Tools, Templates, and Strategies You Need to Effectively Drive Change and Increase Engagement

Created by: Carla Howard

Last updated September 2022

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What you will learn

  • The art of creating change communications that effectively move people through their change journey
  • Creative ways to craft change communications that create interest and excitement
  • Tips for writing communications that are consumable, memorable, and effective
  • How to build communication plans using the CAL²M Transformation model

How it compares

Against the other 392 rated Udemy courses in Communication Skills on CourseDuck:

  • Rating4.4 out of 5higher than 22% of them
  • Reviews1,850#124 of 393 by number of reviews
  • Length1.7 hoursshorter than 57% of them
  • Last updatedSeptember 2022earlier than 79% of them

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Course Description

Have you been asked to manage communications for an upcoming change?

This course will give you the change management communication framework, guides, templates, and strategies that you have been looking for!

AND... we will dive into what should be included in your role as the change communications expert... and what should NOT be included in your responsibilities. (whew!)


In this course, I'll teach you how to:

  • Build communication plans using the CAL²M Transformation model

  • Draft change communications that effectively move people through their change journey

  • Create communications that are consumable, memorable, and effective

  • Develop change communication plans that include new ways of sharing information

Serving as a "Change Management Communications Expert" doesn't have to be so darn difficult and confusing!

You will be breathing a sigh of relief as you immediately apply your learning from this course to:

  • Engage with the project team and executive sponsors in a more effective way

  • Create simple and effective change management communication plans

  • Learn how to write communications that are consumable, memorable, and effective

  • Implement new ways of communicating that will help employees make successful transitions to the new way of working

  • Apply what you've learned to improve the change communication plans you are currently managing

AND... I am VERY available to my students! If you have any questions as you implement what are learning in this course... simply send me a message on this platform or submit your question through the Q&A feature and I'll get right back to you! 

Are you ready to get started???

I'm ready too... let's do this! 

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Instructor Details

Carla Howard

Carla is an experienced leader, professional mentor, and a dynamic keynote speaker. She uses her experience to help others cultivate  influence, build connected communities (network), increase change leadership competency, and gracefully navigate office politics.   

The practical tips and insights shared in her courses will help you become more influential and promotable as you rise in your career! 

Carla has served as a trusted advisor and mentor for over two decades. She understands the challenges facing professionals in the workplace today, and is passionate about helping others take charge of their careers and become more strategic thinkers.

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Reviews

4.4

1,850 ratings on Udemy

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By David Robertson on 3/24/2026

This was a helpful short course. The introduction to and explanation of the Calm model was clear and helpful. I found the section 4 a bit basic but I am sure others will find that helpful. There is a slight glitch in he audio with different videos having different audio volumes. Over all - very helpful

By Anonymized User on 11/25/2025

This topic is interesting because it tackles how I can draft an efficient Communication Plan. The earlier lectures talks about how to introduce change to the employees. As stated I do not need to be a technical expert, I just have to lay down the communication plan and let the experts fill-in the details. Understanding the CAL2M Transformation Model, will be of great help in coming up with an engaging communication plan.

By Anonymized User on 10/9/2025

The course strengthened my ability to drive engagement and manage the people side of change through effective communication. It was highly relevant to my current role and responsibilities, and I would definitely recommend it to others involved in stakeholder engagement, change management, or communications.

By Lordgen Maratas on 7/13/2025

I found the "Change Management Communication: How to Make Change Stick" training course to be incredibly insightful and practical. It provided clear strategies for communicating change effectively and emphasized the importance of engaging stakeholders throughout the transition process.

By Ramana Gundi on 1/3/2025

5 stars for the topic and information provided on the topic. Tools, templates and various ways of communication (I felt instructor has provided exhaustive list). The content was to the point. Very happy with this. 4 stars for a) audio quality (had to adjust volume on my PC multiple times) b) duration. I felt we could have saved about 10 min by reducing repetition at the beginning and end of each lesson (but that's instructor's style) Cosmetic : Some spelling mistakes in the content. Overall a very good source/reference course for types of communication. Thank you,

By Melody Tomlinson on 1/26/2024

I am loving this course, The short, bite size videos combined with practical resources is hugely valuable. I like it when the resources form part of the video, visually. I love that every video doesn't have an intro video. Lectures are super clear, relevant and understandable. Thank you.

By Allison A Quinn on 1/8/2024

The presenter was very knowledgeable and easy to follow. Good content overall, though some was not applicable, and use of some acronyms assumed people would know what they meant. Appreciate providing so many resources for download. I was a bit distracted by the typos in some of the material, videos, and lecture titles. Also by the changes in volume from lecture to lecture. One lecture I would have to turn up the volume pretty loud, then the next would blast me out. Accuracy is so important in communications, so a presentation about creating great communications should reflect that, too.

By Elaine T. on 12/26/2023

This was an outstanding course. I got a lot of value out of it. I am an experienced change management practitioner but have recently found myself in a change management communications expert role on an agile project. The instructor provided a lot of practical tips, techniques, and real-life examples. As she mentioned, many of the exercises can be done in a virtual setting depending on the tools that are available to me in my work environment. I also appreciated the resources and frameworks to choose from and customize to meet the needs of my projects. Lastly, the structure of the course was perfect where the instructor provided visuals, summarized what was reviewed at the end of each lecture, and what was to come in the next lecture.

By Anonymized User on 9/5/2023

The beginning is useful for understanding the context of corporate communications- however I wanted to learn about how to create a communications plan which was implied and not covered... Further, the examples of creating engaging content are a little dated and well-suited for in-person offices only... PErhaps a little dated in a post covid world.

By Anonymized User on 7/25/2023

I've never been in a position to create a Comms Plan until recently. My main role for years was that of a Project Manager that made sure the visuals/graphics were produced for other Communications Plans so in one respect I've always skirted around Comms Plans with a certain level of familiarity. This course covered quite a few subjects/items I am familiar with - just not the planning and role description aspects for example. I feel like this course gave a great overview and helped me connect the dots and well- I took plenty of notes as to how to create and roll out my own Comms Plan- even if I'm not a seasoned vet. Also- glad to see you reference a GoBo. I helped put one of those into action at one of my companies' facilities as part of a new building and it is pretty cool. I also remember GoBos being used many years ago at the National Aquarium in Baltimore. There were various images of sea life projected on blank or underused walls and while using the various elevators to move from floor to floor- it was really entertaining and that has always stuck with me. Thanks so much, Frank

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Overall Score : 88 / 100