Communication Skills: Personality and Behaviour in Business (Udemy.com)

The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships

Created by: Robin Hills

Produced in 2021

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What you will learn

  • explore the psychology behind what really motivates and influences people.
  • evaluate the best ways to inspire people by working effectively with their behaviour.
  • recognise what it is that makes people tick and why they behave they way they do.
  • identify how different situations are perceived and why people react in different ways.

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Quality Score

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Overall Score : 88 / 100

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Course Description

This course is based upon the book"The Authority Guide to Behaviour in Business: How to Inspire Others and Build Successful Relationships"by Robin Hills (ISBN:
1912300087).
The Authority Guides is a series of pocket-sized books offering highly practical and accessible guidance on a wide variety of business matters. They are published by independent business publisher SRA Books under the imprint The Authority Guides.
How aware are you of the way that your behaviour impacts you on the way that you build relationships?
Some people are naturally great with other people. However, for most people it takes a dedicated amount of time and energy to build good, powerful business relationships that are authentic and lasting. They are such an integral and necessary part of success, but many people dont seem to want to put in the work.
Successful and powerful business relationships just dont happen without dedicated, consistent work.
The course helps you toChange the way you think about yourself and how you approach situationsMove forward and build your understanding of working with your behaviour at your own paceUnderstand how emotional intelligence and social intelligence can help you to make better decisions and build quality relationshipsHow to inspire others and build successful relationships.
Discover what makes people tick, how they perceive and react to different situations and why they behave the way they do.
This course reveals insights into motivation and how people perceive situations. As itunlocks the secrets of human nature, you'll learn how to inspire top performance, gain trust, win confidence and build lasting relationships - more effectively and with great results.
AssignmentYou are going to get some insights into your social interaction style and howthis drives certain behaviours.
The project looks at assessing your social interaction style from your perspective and asks you to compare this with how others view your style. Use the information in this course to look at methods to improve the ways that you use your style and how this impacts upon that way that you build relationships.
DeliverablesAn understanding of how youuse your emotional and social intelligenceto interact with others and build relationshipsInsights about the lessons that you can gain from understanding the way your brain works and how this affects your thinking, your empathy and your understanding of situationsAn insight into how and why people with different social interaction styles react and behave in the way they doResourcesShort, sharp, snappy lectures covering all aspects of behaviour in businessAssess your social interaction styleexercisePractical activities to understandbehavioural responsesyourself and in other peopleA series of resource cards to download and keepEmotional and Social Intelligence underpin successfulrelationships through and understanding of how you can develop your empathyand your social skills.
This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work.
There are five practical activities and three quizzes to help you with your learning.
Full grammatically-correct English captions available.
Latest Update- November 2021Who this course is for:
Anyone who is interested in understanding behaviour in business at a personal level, a team level, or and organisational level.

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Instructor Details

Robin Hills

Hi. I'm Robin Hills. I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet. I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business.
I am an emotional intelligence coach, trainer and facilitator with over 35 years' business and commercial experience. I provide knowledge and skills that help people understand themselves and others better.
My work takes me into small start-ups through to large corporatemulti-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.

I'm a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.
My articles and papers on resilience have been published in international books and journals.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusi

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Reviews

4.4

194 total reviews

5 star 4 star 3 star 2 star 1 star
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By Nirupam on 11/22/2020

Very informative and a thorough researched material. I personally liked the thoughts added to the beginning of each section.

By Ejiroghene Felix on 11/8/2020

yea its a good match for me

By Dr.Ratna prasanna on 11/8/2020

Sir, subject chosen and content is above expectation...but presentation can be made more enjoyable with sample videos demonstrating the skills that you mentioned..example, provided a scenario, take a clipping from a movie and demonstrate who is critically thinking and who is laterally thinking...take a conversation between 2 people , be it interview or movie clipping, you could explain barriers of communication , and how non verbal communication matters in that scenario....undoubtedly this is course with many valuable messages and mix of psychology and skill.

By Sam Cranford on 11/8/2020

interesting content presented clearly and personably

By Yeo Koon Hui on 11/1/2020

??????

By Muhammad Shahril Bin Md Alias on 11/1/2020

Nil

By Rahimah Binte Jantan on 11/1/2020

Just right.

By Yvonne Ogunoiki on 11/1/2020

Yes - I learnt a lot particularly on the Social Interaction styles and I will be able to put this to practice personally and professionally.

By Muhammad Hasbi Bin Razali on 10/26/2020

Nife

By Franklin Cid on 10/21/2020

The info is more or less what I expected. However, the instructor only showed up himself at the start of the lecture. Was he just reading something? Lecture is not engaging.

By Tom Nakano on 10/20/2020

Lack of practical examples, too many acronyms, boring....

By Adenike Kwaku on 10/15/2020

Yes, it's a good match. I love the emphasis on giving and receiving feedback