Developing Emotional Intelligence in Teams (Udemy.com)

Discover better team working through winning the hearts and minds of others.

Created by: Robin Hills

Produced in 2021

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What you will learn

  • Identify how team working through emotional intelligence can lead to better outcomes
  • Explore how people can behave and react to change and the emotions experienced in change
  • Recognize why some conflict is to be expected and why it is a part of healthy relationships
  • Examine behavioral styles with a focus on your style and how to work with others with different styles
  • Ascertain how to work to build the hearts and minds of your team
  • Develop and build your emotional resilience, your social skills and your emotional intelligence

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Quality Score

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Overall Score : 88 / 100

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Course Description

How effective are you at working with other people in small groups or in larger teams?
How good are you at communicating and building effective relationships?
The increasing complexity of teamwork in the 21st century means that teams are unlikely to achieve superior performance through chance or theskills of an effective team leader. What matters is how the team manages the emotional climate under which they are working.
This course is about proactively workingtogether with othersin ways that will help you tocommunicate more efficientlyas youengage with each otherto bring value to your company and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.
Goodteam workingmeans that you can understand how each other works together. It means that you canhave an understanding of other people's strengths and limitations through the way in which they use they prefer to approach situations, their focus and their behaviour.
The course, also, covers working with the emotions experienced during change and ways to develop resilience in individuals, teams and organisations.
Some disagreement and conflict will be inevitable as this is where learning, creativity and understanding occurs. It is not that conflict occurs that is the issue, it is how it is managedbythe individuals involved, the team and the leader.
The course is based around the outer world component of emotional intelligence focusing on empathy and social skills. This course is a standalone course for anyone interested in understanding how towork more effectively with others within teams. It compliments other courses that explore emotional intelligence in more depth.
The course covers the DISC model looking at the behaviours of Dominance, Influence, Steadiness and Compliance and how these work together in teams. You get the opportunity to look at the four behavioural styles and how you can work better with others who have a different style to your own. Completing the assessment to determine your own DISC style, will enable you to have a better understanding of your preferences and focus and how these differ from your team co-workers.
You'll receive all the information that you need and will be coached using loads of practical hints that you can use straight away.
The course is made up of a series of lectures and contains comprehensive course notes. There are a series of interactive exercises that involve some activity with other people and some reflection.
The course material makes up a one to two day workshop so is equivalent to 8 -12 hour's training. It forms part of our advanced emotional intelligence course endorsed by the Institute of Leadership and Management.
PLEASENOTE-This course isNOTfor you if you are not prepared to work through the practical activities that make up a fundamental part of the course.
Team workingcannot be developedjustbywatching the video lectures. It requires you to do some reflective thinking, toget some feedback and to discuss your development with others. I'm afraid that you won't get the best from the course unless you are prepared to do this.
There are SEVENpractical activities included within the course that are designed to help you and your team to develop your team working capabilities. These areReflecting about this Course on TeamsAssessing the Dynamics of your TeamTeam Emotional Intelligence ChecklistExploring Emotional Hot ButtonsAssessing your Behavioural Style Your Least Preferred StyleReview your LearningAll of these practical activities require you to engage with your team and do some work outside of the course. This course is beingcontinually refined and updated to ensure it remains current and relevant.
Full grammatically-correct English captions available.
Latest update - November 2021CPE (Continued Professional Education)Learning ObjectivesIdentify how team working through emotional intelligence can lead to better outcomesRecognize why some conflict is to be expected and why it is a part of healthy relationshipsExamine behavioral styles with a focus on your style and how to work with others with different stylesAscertain how to work to build the hearts and minds of your teamExplore how people can behave and react to change and the emotions experienced in changeDevelop and build your social skills and your emotional intelligenceFor additional information, including refunds and complaints, please see Udemy Terms of Use, which is linked from the footer of this page.
For more information regarding administrative policies, please contact our support using the Help and Support link at the bottom of this page.
Who this course is for:
This course will support the development of your emotional intelligence.
This course will be of interest to you if you are looking to develop your interpersonal relationships within teams.

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Instructor Details

Robin Hills

Hi. I'm Robin Hills. I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet. I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business.
I am an emotional intelligence coach, trainer and facilitator with over 35 years' business and commercial experience. I provide knowledge and skills that help people understand themselves and others better.
My work takes me into small start-ups through to large corporatemulti-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.This provides me a practical understanding of how emotional intelligence works and can be applied in the real world, which enables me to keep up to date with relevant issues.

I'm a registered practitioner with the British Psychological Society and sit on the NW committee of the Association for Business Psychology.
My articles and papers on resilience have been published in international books and journals.

My company is Ei4Change (Emotional Intelligence 4 Change) - recognised nationally and internationally as specialists with expertise in training, personal development and coaching focusi

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Reviews

4.4

312 total reviews

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By Lou G Magana on 11/22/2020

The content is very good however the narrator is monotone and at times makes it difficult to stay engaged

By Katherine Savage on 11/15/2020

very thought provoking

By Marie Mundegar on 11/15/2020

only due to a lot of technical issues (at the beginning) resolved now so enjoying the course

By Fatma AlAbdouli on 11/15/2020

good information. However the slides can be better prepared

By Joseph B Giorgetti on 11/15/2020

engaging. I have learned a few new items. Have to speed it up to 1.25

By Abhinav Vijayaraghavan on 11/15/2020

Wonderful and very relevant content! Extremely well presented.

By Pascal Finet on 11/15/2020

it was very helpful and interresting to help me to better understand the emotional intelligence and see how i can fit that with my personal experience, looking forward to the rest of the course.

By Barbara J Schreiber on 11/15/2020

It's a great match for me especially right now because I have a team member who is going through significant emotionally charged experiences in his life right now.

By Shaun McHugh on 11/15/2020

I am really enjoying the course, It has given me a great perspective of how to see views from everyone's respective.

By Kevin Flood on 11/8/2020

well delivered

By Aileen Acompanado on 11/8/2020

Small chunks of content makes it easy to learn

By Gina Fleming on 11/8/2020

Good training. Too many tests.