Skip to content
Write a review
UdemyCustomer ServicePaid courseAll LevelsCertificate

Customer Service: Keep 'em coming back! (Udemy.com)

How to give the best customer service in your industry and keep those customers raving about your business.

4.6
4,052 reviews

Created by: The Main Street Entrepreneur

Last updated July 2015

icon
What you will learn

  • Make your customers happy!
  • Create customers who spread word about your business
  • Exceed customer expectations

How it compares

Against the other 51 rated Udemy courses in Customer Service on CourseDuck:

  • Rating4.6 out of 5higher than 66% of them
  • Reviews4,052#23 of 52 by number of reviews
  • Length0.7 hoursshorter than 90% of them
  • Last updatedJuly 2015earlier than 100% of them

icon
Course Description

Customer service is one of the most important concepts for any business to master. Your customers are your lifeblood. Keeping them happy and coming back is what fuels your business. Without them nothing else matters. From an online purchase to a lunch outing with friends, everyone has a story of how they weren't treated the way they felt they should be at a business. When we patronize a business we have preconceived notions of how we should be treated. If they are not met, we feel dissatisfied and often give negative reviews of our experience leaving family and friends much less likely to see experience the business themselves. If our expectations are exceeded and we leave the experience very satisfied, the chance of spreading the word and sending others to the business increase dramatically.

This course shares the stories and secrets of other successful entrepreneurs taking you through the importance of customer service and how to create systems to implement phenomenal customer service within your own business.

Read More All Levels All Levels product length iconTime: 42 mins

icon
Udemy Discount

The discount is applied through our link. Open the course from here and Udemy's current promotional price is applied at checkout on most courses, no code to type.

Get the Udemy discount

Some courses are excluded from Udemy's promotions. If the price does not drop, clear your browser cookies and use the button again.

icon
Instructor Details

The Main Street Entrepreneur

Since 1994, we have been meeting with and interviewing successful business builders. We have toured their facilities, met with their employees, observed their behavior, and recorded their stories. Our fieldwork has uncovered the critical practices successful entrepreneurs use to start and build thriving companies. When these practices are used in a new and growing venture, the probability of success goes up dramatically; when these practices are absent, the probability of failure is high. Our entrepreneurial training programs will teach you how to implement these critical practices in your own business. By mastering these concepts, you will greatly improve your odds for success.

Our team is comprised of individuals with extensive experience as entrepreneurs, business consultants and university professors. We also have an in-house film department that has interviewed and filmed hundreds of entrepreneurs around the world.

At The Main Street Entrepreneur, our mission is to provide the most innovative and engaging resources available to help aspiring entrepreneurs and business builders create successful ventures. We help turn ideas into opportunities, opportunities into business models, and business models into thriving organizations. While doing so we pledge to maintain values of exemplary leadership, continuous improvement, distinguishing service, excellent efficiency, total integrity, and a broader contribution.

Read More

icon
More courses by The Main Street Entrepreneur

$14.99

All courses by The Main Street Entrepreneur

icon
More Customer Service courses

$10.99

$11.99

$14.99

$11.99

$11.99

$12.99

All Customer Service courses

icon
Reviews

4.6

4,052 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

Write a review

By Edelmira P Morris on 6/15/2026

I’ve been doing few online courses already and this is the best for me so far. I’m in a customer oriented business or work so anything that will elevate my customer relation skills is highly important and essential to me. I love the idea of learning amazing things through short clips of videos but very educational and impactful.

By Khumoetsile Kwati on 10/8/2024

Excellent insight of customer service, a thin line between me and my competitor, it comes back to customer service. If we can learn to treat customers as we would like to be treated. Think like a customer and you will always provide the best service

By Mkhambe Nhlapo on 10/4/2022

I realize that one gets to learn on a daily basis, and you can never win in the world of business without rendering the best service to clients and building a strong and everlasting relationship with your customers. When we talk about business we are talking clients, and one unhappy client can cost you money as will spread a bad feedback about your business or service.

By Anhtu Le on 9/30/2022

This course is very beneficial for anyone that would like to get stronger with their customer service skill. Majority of the course is close to the customer service skills I follow and has also given me some extra pointers I will be using to help me grow a stronger relationship with the customer

By Maxwell Zwane on 1/24/2022

As a Customer Service Associate this course was really helpful in educating me about the ways I can provide the best possible customer service to our company. I believe more positive customer reviews are about to come from what I've learnt in this course.

By Muib Aminat on 12/6/2020

Yes, I learned a lot its customer service Oriented

By Jayanti Athalye on 11/24/2020

Very good.

By Amore Vries on 11/18/2020

very informative and accurate

By Martin Escobedo on 11/12/2020

Great Trainig

By Caryn Assur on 10/21/2020

Exceptional course.

By Tasneem Isaacs on 10/4/2020

It made me look at the concept of customer centrism in a whole new light.

By Brigitte Krieger on 10/1/2020

It was great

Showing 12 of 208 reviews

icon
Quality Score

No CourseDuck member has rated this course yet. Taken it? Give each part a thumbs up or down.

Content Quality
/
Video Quality
/
Qualified Instructor
/
Course Pace
/
Course Depth & Coverage
/

Overall Score : 92 / 100

Customer Service: Keep 'em coming back!
Visit course on Udemy Write a review
  • Video Duration: icon 42 mins
  • Price: $10.99
  • Provider: icon Udemy
  • Updated: icon July 2015
  • Level: All Levels All Levels
  • Language: icon English
  • Certificate: icon Yes
30-day money-back guarantee on most paid courses

Udemy Coupon Price Tracker

Udemy price history

For any issues or feature requests please email CourseDuck's Co-Founder at mkuhlman12@gmail.com