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UdemyDesign ThinkingPaid courseAll LevelsCertificate

Design Thinking & Project Management: 2 in 1 Complete Guides (Udemy.com)

(1) DT: Empathy, Define, Ideation, Prototype, Testing PLUS (2) PM: Planning, Cost, Quality, Risks, Feasibility, Methods

Created by: Peter Alkema

Last updated October 2025

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What you will learn

  • Demonstrate Stakeholder Analysis: Recognition, Maintenance, Steps, Management & Usage
  • Learn how to do a SWOT Analysis (2x2 Frameworks): Strengths, Weaknesses, Threats, Opportunities
  • Understand the Design Thinking Preliminaries such as Recap, Team Factor, Funding & Time Constraints
  • Learn the Kinds of Problems to solve with Design Thinking
  • Learn User Journey Maps: Activities, Pain Points, Basic Template, Touchpoints
  • Case Studies: Kelloggs, Incubators and Mobisol
  • Define what is Design Thinking: Mindset, Creative Confidence, Human Centred & Features
  • identify the different Design Challenges and Considerations
  • Lay down the Principles and Stages of the Design Thinking Process
  • Discuss "Empathy" as a Design Thinking Stage
  • Discuss "Define" as a Design Thinking Stage
  • Demonstrate Customer Journey Mapping Using FASGO to identify Feelings, Touchpoints

How it compares

Against the other 53 rated Udemy courses in Design Thinking on CourseDuck:

  • Rating4.4 out of 5higher than 26% of them
  • Reviews1,411#23 of 54 by number of reviews
  • Length46.6 hourslonger than 100% of them
  • Last updatedOctober 2025earlier than 54% of them

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Course Description

Get instant access to an 86-page Design Thinking workbook PLUS a 131-page Project Management Workbook

28 hours of clear and concise step-by-step instructions, lessons, and engagement

Introduce yourself to our community of students in this course

Encouragement and celebration of your progress throughout the course

This course is designed for anyone who is interested in learning more about design thinking & project management. Design thinking ensures you are solving the right problems in the right way and project management follows design thinking to implement the solution.

This course will help you explore all the concepts, techniques, and processes to solve problems and use Design Thinking and Project Management tools to drive successful innovation in your organization.

What will you learn:

  • Demonstrate Stakeholder Analysis: Recognition, Maintenance, Steps, Management & Usage

  • Learn how to do a SWOT Analysis (2x2 Frameworks): Strengths, Weaknesses, Threats, Opportunities

  • Understand the Design Thinking Preliminaries such as Recap, Team Factor, Funding & Time Constraints

  • Learn the Kinds of Problems to solve with Design Thinking

  • Learn User Journey Maps: Activities, Pain Points, Basic Template, Touchpoints

  • Case Studies: Kelloggs, Incubators, and Mobisol

  • Define what is Design Thinking: Mindset, Creative Confidence, Human Centred & Features

  • Identify the different Design Challenges and Considerations

  • Lay down the Principles and Stages of the Design Thinking Process

  • Discuss "Empathy" as a Design Thinking Stage

  • Discuss "Define" as a Design Thinking Stage

  • Demonstrate Customer Journey Mapping Using FASGO to identify Feelings, Touchpoints

  • Introduce the Ishikawa Fishbone Diagram: Root Cause Analysis and Key Concepts

  • Learn the Why Approach to Root Cause Analysis

  • How to do analysis and synthesis in Design Thinking

  • Learn Points of View & The "How Might We" Method for Discovering Pain Points

  • Discuss "Ideation" as a Design Thinking Stage

  • Learn "Brainwriting" with Examples & Types of Brainstorming

  • Understand the Power of Mind maps to Generate Creative Thinking: Learn How & Why

  • Define Sketch storms: What are they and why do we use them?

  • Learn SCAMPER: Substitute, Combine, Adapt, Modify, Put to Use, Eliminate, Reverse

  • Learn how to select solutions in Design Thinking

  • Define TRIZ and Learn the Theory of Inventive Problem Solving

  • Discuss "Prototyping" as a Design Thinking Stage

  • Discuss "Testing" as a Design Thinking Stage

  • Learn the Business Model Canvas and How to use it to Design & Develop Solutions

  • Learn How Desirability, Feasibility, and Viability Achieves Innovation Sweet Spot

  • How to do a Successful Implementation Following Design Thinking

  • Know the different Project Management Terminologies and Guidelines

  • Understand the Difference between Project and General Management

  • Discuss the Difference between Project and Programmes

  • Learn Key elements of Strategic and Project Management Thinking

  • Familiarize with the skills needed for Project Managers

  • Understand the Iron Triangle & Diamond Approach

  • Discuss the PMBOK and the Project Management Life Cycle

  • Test Project Feasibility

  • Determine the who are the Stakeholders and the Project

  • Learn how to do Stakeholder Analysis and Manage Stakeholders

  • Know the Outline of a Feasibility Study

  • Learn Fundamental Project Management Tools and Project Planning

  • Learn how to put a resource plan together

  • Know the benefits of resource planning and the work breakdown structure

  • Learn how to use a mind map to help create a WBS

  • Know the Project tools - the activity on node network diagram

  • Learn PERT terminology and create PERT chart

  • Learn Activity, Methods, and Other Factors

  • Learn what is Project Cost and Procurement Management

  • Discuss the Project's Operational Plan

  • Familiarize with the Project Quality Management & Risk

  • Learn the RACI Matrix Rules and Roles

  • Learn Project Communication Plan and Project Communications

  • Know how to manage a team

  • Assembling the Project Team and Example of Skills Inventory Matrix

  • Understand what is Conflict Management

  • Know how to Delegate Project Responsibilities

  • Learn Project Monitoring and Risk Management

  • Determine Project Success & Failure

  • ...and more!

Contents and Overview

You'll start with the Design Thinking Course Insights; Why people do business; Maslow's Hierarchy of Needs; Problem Solving Approaches; Kelloggs' Case Study; Mobisol Solar Home System Case Study; Embrace Portable  Incubators; Why do we need Design Thinking; What is Design Thinking; Design is a way of thinking; Design Thinking is  a Mindset; Design Thinking as Human Centered Process; Empathy - Design Thinking Mindset; Optimism - Design Thinking Mindset; Iteration - Design Thinking Mindset; Creative confidence - Design Thinking Mindset; Making - Design Thinking Mindset; Embracing Ambiguity - Design Thinking Mindset; Learning From Failure - Design Thinking Mindset; How Design Thinking helped G.E. Healthcare; Solution for healthcare problem; Key Features of Design Thinking; Recap of what is Design Thinking and its mindsets; Four Principles of Design Thinking; Stages of Design Thinking Process; Design Thinking: a non-linear process; Types of thinking in the Design Thinking Process; Define Phase of Design Thinking Process; Ideate Phase of Design Thinking Process; Prototype stage of Design Thinking Process; Test Stage of Design Thinking Process; Considerations before choosing area of design challenge; Which user experience we are trying to improve in design challenge.

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Instructor Details

Peter Alkema

"What an amazing course! After finishing this course, I have confidence. Thank so much Dr Peter Alkema" ... "This is exactly the jump-start I needed. Very clear and concise"

I lead Digital Transformation & Architecture at ABB and I've been featured on CNBC Africa and won the Gartner CIO Of The Year in 2016. I founded and led the largest banking hackathon in South Africa which was published in 2019 as a case study by Harvard Business School.

I've taught over 100,000 students about technology, business, academics and self-development. In 2020 I completed my PhD at Wits University In Johannesburg. The study introduced a ground-breaking theory of Agile software development teams. My woodworking book was published in 2014 and has sold over 10,000 copies.

Olugbenga Gbadegesin: "Excellent delivery" / Lebogang Tswelapele: "This is what I have been longing for" / Paskalia Ndapandula: "Peter speaks with so much clarity" / Amantle Mangwedi: "It was straight to the point and the sections are cut into nice short segments which made it easier to go through" Kathy Bermudez: "Excellent material. Well organized..."

Werner van Wyk: "Thank you Peter, once again your lesson and course have given me so much knowledge and understanding" / Yvonne Rudolph "I really look forward to take everything i learned in action" / Josephine Mahlangu: "exactly what I needed to know, absolutely valuable and helpful for my personal growth"

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Reviews

4.4

1,411 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Dorka Patrícia Bana on 7/6/2026

- the project management videos are insanely repetitive - the design thinking part is better but i dont get why the videos are cut up to be around 3 minutes. sometimes its cut in the middle of the sentence. very annoying - the questions are terrible, sometimes there are 2 of the exact same answer, sometimes the question isnt even related to what that section was about

By Sai Pawan. Akula on 10/9/2025

i learned a lot new things in this course and gave a boost to kickstart my product desigining and project management career

By Venugopalachari N N on 1/15/2025

This introduction to "Design Thinking" clearly explains the steps and processes we need to follow, which are good to know before diving into the details.

By Madan Raj Dwaragan on 1/10/2024

The course covers in detailed a variety of topics related to design thinking, project management, and potentially innovation.

By Anonymized User on 11/24/2023

In general - the PM part is better than the Design thinking, brief, and important topics. but if the tutor said something wrong, makes sense to re-record the video, otherwise, what is the quality of the course? Video with showing progress is absolutely useless, I see the current progress in the course header. The design thinking part wasn't bad, but the monotone voice made me bored, and I didn't feel the passion of the lecturer. In addition, creating some artifacts live is a bit waste of time, the video is longer, and hard to think of good examples. Last but not least, if there's someone lecturing on the author's behalf I would like to know before signing up for the course.

By Renatha George on 1/5/2023

It is real good course and understandable , I can link it to my project even to normal daily life...currently have been thinking rational which help me so much in creating solution to many challenges. At the end of the course I will apply it to project am looking foward to implement

By Anonymized User on 9/20/2022

This course s good but can be better with some editing. there is a lot of repeating and overlapping stuff with too much introductions and conclusions not adding much value. the 16 hour course can actually be condensed into 8 hrs or less.

By Vishwanath Tantri on 7/5/2022

Excellent introduction and expectations setting by an expert. This covers end to end Design Thinking. Training road map is very clear. Thanks

By Daisy Mafubelu on 5/10/2022

This is my first encounter with the concept of design thinking. Having listened to Peter's comprehensive introduction I think I am going to love it and will benefit a lot from the course. I have learned so much so far, in particular I enjoyed the lessons on empathy, journey maps and fishbone analysis. These tools will definitely assist me in improving my work.

By Lonwabo Phineas Moyeni on 4/6/2022

The course is really interesting and I am gaining a lot. From my point of view the instructor knows exactly what she is talking about.

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Overall Score : 88 / 100