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Emotional Intelligence and AI: Bridging the Workplace Gap (Udemy.com)

Exploring the Limitations of Artificial Intelligence through Emotional Intelligence to ensure Personal Success

Created by: Robin Hills

Last updated August 2026

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What you will learn

  • Describe the importance of Emotional Intelligence and Artificial Intelligence within the workplace.
  • Compare and contrast the strengths and limitations of Emotional Intelligence and Artificial Intelligence in workplace contexts.
  • Assess how Emotional Intelligence skills can mitigate potential challenges posed by Artificial Intelligence.
  • Analyse real-world scenarios where Emotional Intelligence can enhance workplace productivity.
  • Develop strategies for utilising Emotional Intelligence within the workplace culture in the age of Artificial Intelligence.
  • Implement Emotional Intelligence strategies for enhancing personal skills and career growth in a technology-driven workplace.

How it compares

Against the other 1,210 rated Udemy courses in Business on CourseDuck:

  • Rating4.5 out of 5higher than 46% of them
  • Reviews1,065#438 of 1,211 by number of reviews
  • Length1.7 hoursshorter than 72% of them
  • Last updatedAugust 2026more recently than 81% of them

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Course Description

Artificial Intelligence (AI) and Emotional Intelligence (EI) are two of the most important skills for success in the 21st century.

Artificial Intelligence is transforming the way we work and live, and Emotional Intelligence is essential for navigating the complex and ever-changing world around us.

Artificial Intelligence is rapidly changing the landscape of many industries meaning that Emotional Intelligence now becomes more important for determining personal success, now and in the future.

This short course is designed for anyone who wants to learn more about Artificial Intelligence and Emotional Intelligence and how they can be incorporated to enrich the workplace.

Focusing on those qualities that make you uniquely human, this course will help you to comprehend

  • Artificial Intelligence and how it works

  • Emotional Intelligence and how it works

  • How to use your Emotional Intelligence to develop those skills beyond the capability of Artificial Intelligence

  • How to use both Artificial Intelligence and Emotional Intelligence to succeed in the future

You'll also learn about practical strategies for improving your Emotional Intelligence focusing on ways to develop these to ensure satisfaction and success in your work and career.

By completing this course, you will be able to

  • Describe the importance of Emotional Intelligence and Artificial Intelligence within the workplace

  • Compare and contrast the strengths and limitations of Emotional Intelligence and Artificial Intelligence in workplace contexts

  • Assess how Emotional Intelligence skills can mitigate potential challenges posed by Artificial Intelligence

  • Analyse real-world scenarios where Emotional Intelligence can enhance workplace productivity

  • Develop strategies for utilising Emotional Intelligence within the workplace culture in the age of Artificial Intelligence

  • Implement Emotional Intelligence strategies for enhancing personal skills and career growth in a technology-driven workplace

Regardless of your experience level, whether you are a student, a professional, or simply curious about these emerging intelligences, the course will give you the knowledge and skills you need to succeed using both effectively.


Whilst this course is about artifical intelligence, the emphasis of the course is on you. 

Self-reflection and a focus on developing yourskills, capabilities, and competencies are vital as they enable you to identify your strengths, weaknesses, and areas for improvement, fostering your personal growth and adaptability in a rapidly changing world.

A key part of the course is the practical activity Making yourself Futureproof.  It empowers you to take ownership of your professional development with the advance of artificial intelligence, enhancing your continued effectiveness, resilience, and long-term career success.

PLEASE NOTE - This course is NOT for you if you are not prepared to work through this practical activity that makes up a fundamental part of the course.  You cannot develop your skills and capabilities in emotional intelligence just by watching the video lectures.  It requires you to do some deep, reflective thinking and strategic planning.  I'm afraid that you won't get the best from the course unless you are prepared to do this.


Enrol in the course today and learn the capabilities needed to succeed now and for the future.


All videos are High Definition recorded in 1080p.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos have grammatically correct English captions.

Latest update - August 2026

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Instructor Details

Robin Hills

Hi.  I'm Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 40 years' business and commercial experience.  I provide knowledge and skills that help people understand themselves and others better.

I have the most comprehensive range of on-line courses based on emotional intelligence in business - not only on Udemy but anywhere on the internet.  I am not teaching any other types of course as I am a specialist in emotional intelligence and it is the focus of my business. 

In early 2024, I was presented an Honorary Doctorate in Advanced Studies in Psychology in recognition of my contribution to online Emotional Intelligence training, which started with Udemy back in 2014. 

My courses go beyond the fundamental basics of emotional intelligence covering many aspects of how it can be applied in day to day work to lead, grow and develop people in ways that build authentic relationships.

My work takes me into small start-ups through to large corporate multi-nationals and into the Public Sector with financial institutions, government departments and health departments, as well as charities.   This provides me a practical understanding of how emotional intelligence works and applied in the real world, enabling me to keep up to date with relevant issues.

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Reviews

4.5

1,065 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Shehzad Malik on 7/6/2026

The Emotional Intelligence and AI course provided valuable insights into how AI can recognize and respond to human emotions while highlighting the importance of human emotional intelligence. The content was engaging, easy to understand, and relevant to today's digital workplace. It enhanced my understanding of the intersection between technology and human interactions.

By Erin Sulva on 6/30/2026

I enjoyed the instructor and his calm demeanor and presence. There were a lot of generic images of robots or AI-related imagery, which was not super engaging the entire time, but the content being spoken by audio was good.

By Iris Somera on 11/13/2025

This was really easy to follow and understand. Not a lot of new concepts or ideas that have already been communicated in the general AI landscape or in everyday media concerning AI, so I didn't get anything too new from this.

By Jojo Bob Feliciano on 6/19/2024

A very comprehensive, complementary course around working with AI covering what AI CAN'T do. The human aspects are not covered on other courses on AI. They are more focused on the technical aspects and dwell too much on what AI does well overlooking the issues covered extensively in this course.

By Iroh Collins on 3/19/2024

I real enjoyed the course. But some of the class were not clear. The video were breaking.

By Holly Mitchell on 1/12/2024

The course so far has a lot of information that is valuable, however it feels as if it's catered more to those who are neurotypical. To a neurodivergent person such as myself, a lot of EQ fundamentals tend to be difficult to execute and measure, and thus put us at a disadvantage. Further material that addresses the dynamics of neurodivergent people would be greatly welcomed, even if it's in a separate course. The narration and quality of material is good otherwise.

By Mary Beth Berns on 12/16/2023

I found this course to be a good level for someone that is slightly new to both EI and AI. While I liked it, I yearn for a bit more meat. Still appreciate the instructor and the course.

By Raj Divani on 12/1/2023

This is a very different course explaining the strengths of emotional intelligence's compared to AI. It shows what humans uniquely contribute and ways to use our empathy, social understanding, and ability to build relationships in a world increasingly reliant on technology.

By Geoffrey Willans on 11/28/2023

The course provides different perspectives around AI and gave me the chance to think about my experiences and skills needed for my career.

By Bruce O'Brien on 11/27/2023

This is an amazing course on the intersection of EI and AI which goes beyond what people think about when they are considering AI. The instructor helps to redefine the way we approach personal development and the future of AI. Highly recommended.

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Overall Score : 90 / 100