Emotional intelligence in practice (Udemy.com)

Some of this information seems antiquated to be frank. Workers working in a toxic and often aggressive work environment should not only be the only ones to mitigate their emotions. Leadership should do the same. The responsibility falls on both parties. A Pennsylvania State University Study indicates that force smiling or surface acting can lead to exhaustion and the inability to regulate your behavior as result of draining mental energy. Another aspect is that these are self-contained control. When the systemic issue is larger than the individual.

The instructor is excellent mentor. The course was very valuable for me as I have learned a lot of useful techniques to get to know myself better and also understand the power and importance to build strong relation (personal and professional) with other people. I feel more confident and motivated after the training. Thank you very much!

I am very interested in this topic. I have a Social Psych Research background. So, research around effective/ineffective, healthy/unhealthy human interaction is important to me.

A well-rounded course that effectively strengthens emotional intelligence, communication, leadership, and influencing skills for overall professional and personal success.

Completing the course Emotional Intelligence in Practice was a valuable experience for me. It taught me how important it is to choose the right words, use the proper tone of voice, and be mindful of how I speak and express myself, including my facial expressions. By being more aware of these, I learned that misunderstandings and conflicts can be avoided. This course helped me communicate more effectively and respond to situations with greater awareness and professionalism.

Emotions play a bigger role in how we think ,behave and interact with other people. This module helped me to understand how to manage my emotions and how to respond to others in respectful way .

this course was very informing and certainly would help in dealing with customers objections and rejections and will assist in building healthy long lasting relations both personally and in the professional space

Yes, because everyone deals with emotion differently and we have to adjust our emotions so it does not affect other people whose emotions are more severe.

This training made me think about myself and how I influence communication with my emotions and that I also need to breath and think about others before I communicate to make sure that I understand them and have myself in check.

It is a course that is bringing to light my everyday feelings and how i can get the best of my being aware of my environment. A good match it is.