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Employee Engagement Performance Management Certificate 2024 (Udemy.com)

Strategies to Boost Productivity and Morale: Manager Essential Techniques to Enhance Workplace Motivation and Retention

Created by: Patrick Howell

Last updated February 2026

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What you will learn

  • Gain Hands-On Practice in the Principles of Employee Engagement
  • Discover what it means to be a Take-Charge Leader
  • Mastermind with a Student Body of more than 10,000
  • Re-energize Your Team
  • Foster a Sense of Purpose
  • Motivate and Inspiring Results
  • Lead Coaching Conversations
  • Improve Communication
  • Develop Strong Working Relationships
  • Accredit Your Skills with Opportunity to Receive CPD CE Hours - Provider #776727
  • Practice with Customizable Employee Coaching Handouts
  • Earn a Professional Employee Coaching Certificate

How it compares

Against the other 230 rated Udemy courses in Leadership & Management on CourseDuck:

  • Rating4.5 out of 5higher than 42% of them
  • Reviews3,478#68 of 231 by number of reviews
  • Length2.6 hourslonger than 60% of them
  • Last updatedFebruary 2026more recently than 70% of them

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Course Description

Earn a CSA Certificate Upon Course Completion and Approval by the CSA Review Team (12-B.4 Member in Good Standing). Provider Number: 776727

Are you ready to take your team to the next level of performance? This Employee Engagement Performance Management Coach Certificate course will give you the skills you need to re-engage your team, clarify goals and expectations, and foster a positive work environment. You'll learn how to:

  • Remain mindful and purposeful while helping others engage and grow in their workplace

  • Motivate your team to achieve desired results through the drivers of employee engagement

  • Address and resolve performance issues using the DESC Communication Technique

  • Inspire your team to better results with the Intended Workplace Reputation exercise

  • Have confident, smooth coaching conversations with your team using the Grow Coaching Model

  • Instill a positive workplace feel with the Appreciate Inquiry Positive Organizational Scholarship

  • Be viewed as an empathetic and in-tune leader through the use of Listening Levels

  • Have effective and efficient conversations with your team using the Paraphrasing for Clarity technique

  • Maintain positive relationships while redirecting employees with Acknowledge and Transitions

This 2.5 hour course is accredited with an option to obtain 12 Continuing Professional Development credit hours.

The training is designed for new managers, supervisors, team leads, HR staff, training professionals, coaching professionals, high-potential employees, managers in training, and students who want to improve their coaching skills.

The course is fully accredited by the internationally recognized agency CPD Accreditation (Accredited Provider No: 776727) and is informed by Positive Organizational Scholarship, Management Coaching Best-Practices, and Global Research on Employee Performance.

Start your journey to become a more effective manager and enroll in the Employee Engagement Performance Management Coach Certificate today!


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Instructor Details

Patrick Howell

Empowering Individuals and Organizations through Effective Communication and Leadership Development

Drawing from 25 years experience, including a 12 year tenure as a Global Dale Carnegie Business Executive Trainer working in dynamic business environments, Patrick offers students actionable expertise. Having worked with thousands of individuals and hundreds of companies from around the globe, Patrick's career has been dedicated to empowering individuals and organizations.

Why Learn from Patrick

Patrick studied Applied Positive Psychology with Harvard Professor Tal Ben-Shahar and was part of the first cohort to earn CiPP credentials. He uses his hands-on expertise and academic knowledge to  provide learners with actionable strategies that, to date, have made a quantifiable difference in more than 300 organizations.

What You'll Learn:

Whether you aim to optimize team dynamics, become a trained life coach, or simply elevate your personal leadership, these courses provide tools for immediate and sustained growth.

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Personal Development Courses:

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Reviews

4.5

3,478 ratings on Udemy

Select a bar to show only those reviews.Select the bar again to show every rating.

By Brittani Stutsman on 4/4/2025

This was such a great and impactful course—one I would highly recommend to anyone looking to grow as a leader and coach. The content was rich, relevant, and immediately applicable. Patrick did a phenomenal job facilitating with clarity and purpose, creating space for reflection and real connection. As a certified DISC facilitator, I especially appreciated the intentional tie-in to DISC—such a valuable framework for self-awareness and communication. The coaching questions, reflection prompts, and emphasis on trust-building all reinforced the power of leading with empathy and curiosity. I walked away inspired, better equipped, and more grounded in my leadership purpose.

By James Velchez on 3/6/2025

The course is practical, offering good examples and materials that are applicable to real-world scenarios. The content is well-structured and easy to follow. The instructor is knowledgeable and engaging, providing valuable insights and actionable strategies for improving employee engagement and performance management. I recommend this course to anyone looking to enhance their skills and drive better results within their organization.

By Vishal Sharma on 2/11/2025

The course itself was fine but then the promised bonus certificate wasn't delivered despite filling the google form as advised. No response received on my question about the same either. Looks like course owner has abandoned the upkeep of their content themselves.

By Sanaz Razaghi on 11/12/2024

Employee Engagement is very important to me and I always do my best to be a good leader. I try to inspire and guide my team with integrity and empathy. I always foster a positive and inclusive environment. I empower my team members to reach their potential.

By Lesley-Ann Reynolds on 7/21/2024

This course has so far caused me to think about the traits I admire most in a leader and that for me so far is fairness. I left a 5 star rating because it was easy to follow and it pulled out in a very short space of time an understanding of what I want my team to gain from my leadership.

By Anonymized User on 4/30/2024

This class was truly exceptional! The insights gained have equipped me with invaluable tools to support my team in diverse ways. From effective communication strategies to innovative problem-solving techniques, the takeaways from this course are immediately applicable and empowering. I am confident that implementing these learnings will not only enhance team dynamics but also foster a culture of growth and collaboration. Highly recommended!

By Anonymized User on 3/21/2024

This course has provided me with a deeper insight into my managerial identity and equipped me with the ability to identify various personality types within the team. It has empowered me to handle these differences effectively, fostering stronger relationships and enhancing communication strategies.

By Soraya Leeuw on 12/31/2022

The course is very informative. I'm able to start identifying the gaps in our employee engagement system and how the possibility for improvement is created

By Michelle R. Smith on 12/20/2020

Such a Great Course!

By Keion Miller on 12/13/2020

I'm already engaged and feel empowered, and it's just the first exercise. This is my second course so far and the instructor is amazing!

By Tatiana T Solano Barahona on 12/13/2020

Its a relevant topic in my career. However, the beginning in kind of slow.

By TUMUSIIME Emmanuel on 12/6/2020

It is good for a person like me who have been in human resource management, it is really important I am gaining a lot from this course.

Showing 12 of 173 reviews

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Overall Score : 90 / 100